2009 Jaguar Xf Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2009 Jaguar Xf, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags2018.0%
- Driver assistance1412.6%
- Electrical1412.6%
- Engine1311.7%
- Powertrain (other)1210.8%
- Body & structure98.1%
- Fuel system76.3%
- Transmission65.4%
- Brakes54.5%
- Exterior lighting43.6%
- Visibility43.6%
- Steering21.8%
- Suspension10.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V027000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER (HOWARD ORLOFF JAGUAR IN CHICAGO, IL), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA & AIRBAGRECALL.COM SAY MY VIN IS NOT INCLUDED. CREDITKARMA.COM (INSURANCE BY VEHICLE EVALUATION SCORE) AND "CHAPTER 11 LEGAL NOTICE" RE: TAKATA AIRBAGS SAY I'M INCLUDED. WHO IS CORRECT IN THIS SERIOUS AND CONSEQUENTIAL RECALL?
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
CAR SHIFT KNOB WILL GET STUCK RANDOMLY
MY 2009 JAGUAR HAS BEEN IN THE SHOP FOR ALMOST 1 YEAR, I WAS TOLD THAT IT WAS THE WIRE HARNESS, HOWEVER THE WIRE HARNESS WAS REPLACED UNDER MY EXTENDED WARRANTY AND THE PROBLEM STILL EXIST. I PURCHASED THE 2009 JAGUAR AT CAR MAX IN 2012, AFTER ABOUT 3 MONTHS IT WAS IN FOR OIL CHANGE AND ANTIFREEZE WAS SMELT, THEY PUT ME IN A RENTAL AND MY CAR WAS RETURNED AFTER ABOUT 1 WEEK. THIS WAS A THIRD VEHICLE FOR MY HOUSEHOLD SO IT WAS BASICALLY GARAGE KEPT, AFTER ABOUT 1 YEAR( WITH FOLLOWING NORMAL OIL CHANGES, MY ABS/EBS AND OTHER LIGHTS STARTED COMING ON, IT WAS TAKEN TO CAR MAX WHERE THE PUT ME IN A LOANER CAR AND KEPT MY CAR FOR ABOUT 2-3 MONTHS, STATING WIRE HARNESS...FAST FORWARD, THE SAME LIGHTS CAME ON AGAIN AND AGAIN IT WENT TO THE SAME MECHANICAL SHOP ON JUNE 19,2018 AND ITS STILL IN THE SHOP NOW! PLEASE HLEP
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
INSIDE CAR INTERIOR LIGHTS COMES ON AND OFF WHILE DRIVING ON IT'S OWN. EVEN AT NIGHT WHILE DRIVING THE INTERIOR LIGHT WILL COME AND OFF BY THEMSELVES FOR APPARENT REASON. I'VE GOOGLE AN SEEN A LOT OF COMPLAINTS ON JAGUAR WEBSITE ABOUT THE SAME ISSUE BEEN REPORTED SINCE 2011 WITH NO RECALL TO FIX THE ISSUE AN AS OF TODAY I'M STILL EXPERIENCING THIS ISSUE. ENGINE MAKES A TICKING NOISE WHILE IDLING AND WORSE AFTER ACCELERATION. AS IF SOMETHING IS LOSE PUT IN SHOP A FEW TIME THEY CHECKED THE TIMING CHAIN, LIFTERS, AND USED AN STETHOSCOPE TO FIND THE PROBLEM STILL CAN'T. JUST TOLD ME TO DRIVE UNTIL THE ENGINE GOES OUT.
CAR SHIFT KNOB WILL GET STUCK RANDOMLY
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
INSIDE CAR INTERIOR LIGHTS COMES ON AND OFF WHILE DRIVING ON IT'S OWN. EVEN AT NIGHT WHILE DRIVING THE INTERIOR LIGHT WILL COME AND OFF BY THEMSELVES FOR APPARENT REASON. I'VE GOOGLE AN SEEN A LOT OF COMPLAINTS ON JAGUAR WEBSITE ABOUT THE SAME ISSUE BEEN REPORTED SINCE 2011 WITH NO RECALL TO FIX THE ISSUE AN AS OF TODAY I'M STILL EXPERIENCING THIS ISSUE. ENGINE MAKES A TICKING NOISE WHILE IDLING AND WORSE AFTER ACCELERATION. AS IF SOMETHING IS LOSE PUT IN SHOP A FEW TIME THEY CHECKED THE TIMING CHAIN, LIFTERS, AND USED AN STETHOSCOPE TO FIND THE PROBLEM STILL CAN'T. JUST TOLD ME TO DRIVE UNTIL THE ENGINE GOES OUT.
MY 2009 JAGUAR HAS BEEN IN THE SHOP FOR ALMOST 1 YEAR, I WAS TOLD THAT IT WAS THE WIRE HARNESS, HOWEVER THE WIRE HARNESS WAS REPLACED UNDER MY EXTENDED WARRANTY AND THE PROBLEM STILL EXIST. I PURCHASED THE 2009 JAGUAR AT CAR MAX IN 2012, AFTER ABOUT 3 MONTHS IT WAS IN FOR OIL CHANGE AND ANTIFREEZE WAS SMELT, THEY PUT ME IN A RENTAL AND MY CAR WAS RETURNED AFTER ABOUT 1 WEEK. THIS WAS A THIRD VEHICLE FOR MY HOUSEHOLD SO IT WAS BASICALLY GARAGE KEPT, AFTER ABOUT 1 YEAR( WITH FOLLOWING NORMAL OIL CHANGES, MY ABS/EBS AND OTHER LIGHTS STARTED COMING ON, IT WAS TAKEN TO CAR MAX WHERE THE PUT ME IN A LOANER CAR AND KEPT MY CAR FOR ABOUT 2-3 MONTHS, STATING WIRE HARNESS...FAST FORWARD, THE SAME LIGHTS CAME ON AGAIN AND AGAIN IT WENT TO THE SAME MECHANICAL SHOP ON JUNE 19,2018 AND ITS STILL IN THE SHOP NOW! PLEASE HLEP
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2009 JAGUAR XF. WHILE DRIVING 15 MPH, THE TRANSMISSION WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND TAKEN TO A DEALER WHO DIAGNOSED THAT THE FUEL REGULATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO ANOTHER DEALER FOR A SECOND DIAGNOSTIC TESTING. THE DEALER DIAGNOSED THAT THE FAILURE WAS AN INTERNAL FAILURE INSIDE THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
THE REAR DIFFERENTIAL SEAL FAILED DUE TO FAULTY MANUFACTURING PROCESS WHEREIN CONTAMINATED "LIFETIME" DIFFERENTIAL FLUID WAS SEALED INTO THE DIFFERENTIAL HOUSING CAUSING EXCESSIVE AND PREMATURE PINION GEAR WEAR. THIS WEAR RESULTS IN MOVEMENT OF THE HALF SHAFTS AND THE DESTRUCTION OF THE DIFFERENTIAL SEALS. IN ORDER TO REMEDY THE SITUATION AN ENTIRE "NEW" DIFFERENTIAL MUST BE INSTALLED. SIMPLY ORDERING REPLACEMENT SEALS AND PINION GEARS WILL NOT SUFFICE AS THE DIFFERENTIAL DESIGN WAS CHANGED AND THE NEW COMPONENTS ARE OF A DIFFERENT SIZE, WHICH RESULTS IN REQUIRING COMPLETE REPLACEMENT OF THE REAR DIFFERENTIAL AT A COST OF ANYWHERE FROM $6200 - $8900, ACCORDING TO JAGUAR DEALERSHIPS. JAGUAR IS FULLY AWARE OF THIS ISSUE AND HAVE ISSUED MANY TSB REGARDING SAME; HOWEVER, THEY FAILED TO TAKE PREVENTIVE ACTION ON TENS OF THOUSANDS OF VEHICLES, MANY OF WHICH DID NOT SHOW SYMPTOMS OF FAILURE UNTIL AFTER THE MANUFACTURER'S WARRANTY EXPIRES, RESULTING IN HEFTY BILLS TO UNSUSPECTING OWNERS.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
SEPARATING DASH ALL ALONG UPPER FRONT OF DASH.
BUBBLING DASHBOARD: THIS ISSUE HAPPEN IN THE SUMMER OF 2016. ITS UNFAIR THAT THE MAKER OF JAGUAR WILL NOT STAND BY THIS GROWING ISSUE WITH THEIR DASHBOARD PROBLEM. I WAS TOLD BY THE DEALERSHIP, THAT THEY WILL NOT REPAIR THE DASH (COST $4,000) AND THE JAGUAR MAKER WILL NOT PLACE THIS PROBLEM AS A RECALL ISSUE. WHEN I'M NOT DRIVING MY JAGUAR, ITS PARKED IN THE GARAGE. I WOULD LIKE THE MAKER OF JAGUAR, TAKE RESPONSIBILITY OF THIS PROBLEM AND REPAIR THIS PROBLEM TO ALL JAGUAR OWNERS DASHBOARDS . *TR
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2009 JAGUAR XF. WHILE THE FUEL WAS BEING DEPLETED, THE VEHICLE STALLED WITHOUT WARNING AND WAS UNABLE TO RESTART. ONCE MORE FUEL WAS ADDED, THE VEHICLE WAS ABLE TO OPERATE. THE VEHICLE WAS TAKEN TO JAGUAR GREENSBORO (1205 BRIDFORD PKWY, GREENSBORO, NC 27407), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. THE VIN WAS NOT PROVIDED.
I BELIEVE JAGUAR SHOULD RECALL THE FUEL RAIL BECAUSE THE ALUMINUM FUEL RAILS CORRODE FROM THE INSIDE OUT FROM USING CERTAIN ETHANOL FUELS WITH LOW WATER CONTENT, WHICH CAUSE A PINHOLE THAT SPRAYED RAW GASOLINE ONTO A HOT ENGINE WHICH CAUSE A FIRE. THOSE ALUMINUM FUEL RAILS WERE NEED TO BE REPLACED WITH STAINLESS STEEL RAILS. MY CAR WAS ALMOST CAUGHT ON FIRE DUE TO A PINHOLE FUEL LEAK WHICH DEVELOPED. AND THIS OCCURRED WHILE STATIONARY AND MOVING THE SMELL WAS SO STRONG I HAD TO DRIVE WITH THE WINDOWS DOWN. AND TO MAKE MATTERS WORST THE FUEL RAIL IS NO LONGER AVAILABLE THROUGH JAGUAR THE PART IS OBSOLETE SO HOW CAN WE HAVE ARE CAR REPAIRED IF JAGUAR DOESN'T EVEN CARRY THE PART ???
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED AS THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000. THE VIN WAS UNAVAILABLE.
THE TRANSMISSION LOCKED INTO NEUTRAL AND COULD NOT BE MOVED INTO ANY OTHER GEAR. AN INTERNET SEARCH WILL SHOW THAT THIS HAPPENS OFTEN WITH THE 2009 JAGUAR XF. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP AT AN INTERSECTION, HE ENGAGED THE BRAKES AND THE BRAKE PEDAL SUNK INTO THE FLOORBOARD. THE CONTACT ALSO MENTIONED THAT THE TRANSMISSION FAILED TO SHIFT INTO GEAR. IN ADDITION, THE CHECK ENGINE WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED AND THE VEHICLE DECELERATED INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CATALYTIC CONVERTER WAS DEFECTIVE, THE BRAKE LINES WERE CORRODED AND THE GEAR BOX NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 44,000 AND THE CURRENT MILEAGE WAS 71,000. *TR
REAR BRAKE ISSUE. TOOK MY 2009 XF TO THE DEALER FOR AN OIL CHANGE. I WAS INFORMED THAT THE REAR BRAKES WERE GONE AND THE TIRES NEEDED TO BE REPLACED. I WAS INFORMED BY THE DEALER THAT THE REAR BRAKES ARE LUCKY TO GET 7500 MILES. "IT JUST THE WAY IT IS". I HAD THE BRAKES CHANGED & TOOK THE CAR TO A HIGH PERFORMANCE ALIGNMENT SHOP. 1ST WE FOUND THE DEALER NEVER ALIGNED THE TIRES "EVEN THOUGH THEY WERE PAID BY JAG TO DO SO" NEXT HE DISCOVERED THAT THE EMERGENCY BRAKE NEVER COMPLETELY RELEASES & THAT'S WHY YOUR BURNING OUT BRAKES. IF YOU DRIVE THE CAR OVER 150 -200 AT ONE TIME TRY PLACING YOU HAND ON THE EMERGENCY BRAKE. YOU'LL RECEIVE 2ND DEGREE BURNS FROM THE HEAT TRANSFER OF THE EMERGENCY BRAKE DRAGGING. WHEN I TOLD THIS TO THE DEALER ON MY VERY FIRST VISIT, I WAS TOLD JAG KNEW ABOUT THIS, BUT HAD NO FIX. MY RECOMMENDATION IS STAY AWAY FROM JAG. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
RECALL ALERT: JAGUAR XFFACEBOOKTWITTER POSTED: DECEMBER 9, 2008 JAGUAR IS RECALLING ABOUT 3,800 2009 XF SEDANS DUE TO AN ELECTRICAL DEFECT THAT COULD RESULT IN A NUMBER OF PROBLEMS. IN A DEFECT NOTICE FILED WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, JAGUAR EXPLAINS, "THE INSTRUMENT CLUSTER SPEAKER WIRES MAY FRACTURE AS A CONSEQUENCE OF AN OVERLY AGGRESSIVE TICK-TOCK SOUND WAVE FORM, THE VOLUME OF WHICH IS VEHICLE SPEED DEPENDENT." THE XF MAKES THE TICK-TOCK SOUND WHEN ITS TURN SIGNAL IS ENGAGED - AND AT HIGH SPEED, THE SOUND MAY BE LOUD ENOUGH TO CRACK THE RUBBER COATING ON SPEAKER WIRES. "IN THE EVENT OF A SPEAKER FAILURE, THE FOLLOWING AUDIBLE NOTIFICATIONS WILL CEASE TO FUNCTION - DIRECTIONAL INDICATORS, SEAT BELT WARNING, 'LIGHTS ON' WARNING, DRIVER'S DOOR OPEN WITH THE KEY IN THE IGNITION, DRIVER INTERVENTION (ADAPTIVE CRUISE CONTROL EQUIPPED VEHICLES) AND SEAT MEMORY." DEALERS WILL MAKE A SIMPLE SOFTWARE ADJUSTMENT, FREE OF CHARGE, TO FIX THE PROBLEM. OWNERS SHOULD RECEIVE A LETTER IN THE MAIL EXPLAINING THE RECALL THIS WEEK. THIS IS THE SECOND TIME THE XF HAS BEEN RECALLED SINCE IT CAME ON THE MARKET JUST A FEW MONTHS AGO. THE EARLIER RECALL, INVOLVING A SEATBELT DEFECT, WAS A FAR MORE SERIOUS SAFETY RISK - BUT THE FACT THAT THE VEHICLE HAS BEEN RECALLED TWICE IN SUCH A SHORT TIME MIGHT CONCERN SOME BUYERS. THE XF IS A MECHANICALLY COMPLEX CAR WITH MANY FEATURES NOT FOUND IN OTHER VEHICLES, FROM A SHIFT KNOB THAT SITS INSIDE THE CONSOLE WHEN THE CAR IS OFF AND RAISES INTO THE DRIVER'S HAND AFTER THE VEHICLE IS STARTED, TO A TOUCH-SENSITIVE GLOVEBOX LOCK. JAGUAR HAS HISTORICALLY FACED QUALITY CONTROL PROBLEMS. THE XF IS A SHARP-LOOKING CAR WITH A POWERFUL ENGINE THAT HAS WON PRAISE FROM MANY REVIEWERS, BUT QUALITY PROBLEMS WITH THIS CAR COULD DEFEAT JAGUAR'S EFFORTS TO REFORM ITS IMAGE.
THE SENSOR FOR THE LIGHT OVER MY REAR VIEW MIRROR KEEPS FLICKERING. I HAD THE SENSOR REPLACED WHEN I INITIALLY PURCHASED THE VEHICLE. THE SENSOR APPARENTLY IS UNSTABLE AND NEEDS REPLACING AGAIN. THE LIGHT CONSTANTLY FLICKERS CAUSING VISIBILITY TO BE DIFFICULT IN SEEING ONCOMING TRAFFIC. THIS SEEMS LIKE IT WOULD BE A HUGE SAFETY ISSUE THAT CAN RESULT IN AN ACCIDENT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
2009 JAGUAR XF SUPERCHARGED DASHBOARD GLARE & VISIBILITY OBSTRUCTION THE LEATHER DASHBOARD ON MY 2009 JAGUAR XF SUPERCHARGED HAS BEGUN TO SEPARATE, RIPPLE, & BUBBLE. RESULTING IN A SERIOUS SAFETY ISSUE AS THE RIPPLING LOOKS SIMILAR TO WAVES CAUSING THE SUN TO REFLECT DIRECTLY TO THE WINDSHIELD & INTO MY EYES. THE RESULT, UNDER CERTAIN CIRCUMSTANCE HIGH NOON, VERY SUNNY DAYS, AND AT DAWN) IT'S A COMPLETE VISION IMPAIRMENT. THE PROBLEM STEMS FROM A DEFECTIVE BONDING GLUE APPLIED DURING THE MANUFACTURING PROCESS. ONCE SEPARATION BEGINS TO SPREAD LIKE A WILDFIRE. THE UNACCEPTABLE REPAIR ESTIMATE PROVIDED BY JAGUAR, $3,500.00 TO $4,500.00, TO REPLACE THE ENTIRE DASH. UNNECESSARY AS THE DEFECT IS THE BONDING GLUE, NOT THE HARDWARE. JAGUAR & OFFICIAL OEM FORUMS SUGGEST A... "COST EFFECTIVE ALTERNATIVE." THE REMEDY VIA THIRD PARTIES: REMOVE THE DASHBOARD, SEPARATE THE LEATHER, CLEAN, APPLY A NEW BONDING GLUE, CURE, AND REINSTALL. BECAUSE THE DASHBOARD IS NO LONGER FLAT, ON SUNNY DAYS & ESPECIALLY AT DUSK AND DAWN, THE LARGE BUBBLES & WAVES CAUSE LIGHT TO REFLECT DIRECTLY TO THE WINDSHIELD & THE OPERATORS EYES. THE RESULTING REFLECTION / GLARE RENDERS THE VEHICLE COMPLETELY UNSAFE TO OPERATE DURING THE PREVIOUSLY MENTIONED CONDITIONS. SAFETY IS IMPORTANT & JAGUAR SHOULD ADDRESS THIS ISSUE VIA RECALL & NOT LEAVE THE COSTLY REMEDY FOR THIS KNOWN DEFECT TO THE CONSUMER & POTENTIALLY UNQUALIFIED THIRD PARTY REPAIR FACILITIES. THIS KNOWN PROBLEM EFFECTS A MAJORITY OF 2009-2011 XF MODELS. JAGUAR ACKNOWLEDGE THE ISSUE AS EARLY 2009. YET CONTINUED TO USE A MANUFACTURING PROCESS KNOWN TO BE DEFECTIVE. THE KNOWN DEFECT CAN CAUSE TEMPORARY BLINDNESS WHILE OPERATING THE VEHICLE. THE CONSEQUENCES OF DRIVING WHILE BLIND ARE OBVIOUS. JAGUAR, SHOULD BE REQUIRED TO REMEDY THE DEFECT.
2009 JAGUAR XF SUPERCHARGED DASHBOARD GLARE & VISIBILITY OBSTRUCTION THE LEATHER DASHBOARD ON MY 2009 JAGUAR XF SUPERCHARGED HAS BEGUN TO SEPARATE, RIPPLE, & BUBBLE. RESULTING IN A SERIOUS SAFETY ISSUE AS THE RIPPLING (LOOKS SIMILAR TO WAVES) CAUSES THE SUN TO REFLECT / GLARE DIRECTLY TO THE WINDSHIELD & INTO THE OPERATORS EYES. THE RESULT, UNDER CERTAIN CIRCUMSTANCE (HIGH NOON, VERY SUNNY DAYS, DUSK/DAWN), IS COMPLETE VISION IMPAIRMENT. THE PROBLEM STEMS FROM A DEFECTIVE GLUE / BONDING AGENT APPLIED DURING THE MANUFACTURING PROCESS. ONCE SEPARATION BEGINS IT PROGRESSES AND SPREADS LIKE CANCER. THE UNACCEPTABLE REPAIR ESTIMATE PROVIDED BY JAGUAR, $3,500.00 TO $4,500.00, TO REPLACE THE ENTIRE DASH. UNNECESSARY AS THE DEFECT IS THE BONDING AGENT, NOT THE HARDWARE. JAGUAR & OFFICIAL OEM FORUMS SUGGEST A... "COST EFFECTIVE ALTERNATIVE." THE REMEDY VIA THIRD PARTIES: REMOVE THE DASHBOARD, SEPARATE THE LEATHER, CLEAN, APPLY A NEW BONDING AGENT, CURE, AND REINSTALL. BECAUSE THE DASHBOARD IS NO LONGER FLAT, ON SUNNY DAYS & ESPECIALLY AT DUSK AND DAWN, THE LARGE BUBBLES & WAVES CAUSE LIGHT TO REFLECT DIRECTLY TO THE WINDSHIELD & THE OPERATORS EYES. THE RESULTING REFLECTION / GLARE RENDERS THE VEHICLE COMPLETELY UNSAFE TO OPERATE DURING THE PREVIOUSLY MENTIONED CONDITIONS. SAFETY IS IMPORTANT AND JAGUAR SHOULD ADDRESS THIS ISSUE VIA RECALL AND NOT LEAVE THE COSTLY REMEDY FOR THIS KNOWN DEFECT TO THE CONSUMER & POTENTIALLY UNQUALIFIED THIRD PARTY REPAIR FACILITIES. THIS KNOWN PROBLEM EFFECTS A MAJORITY OF 2008-2011 XF MODELS. JAGUAR ACKNOWLEDGE THE ISSUE AS EARLY 2008. YET CONTINUED TO USE A MANUFACTURING PROCESS KNOWN TO BE DEFECTIVE. THE KNOWN DEFECT CAN CAUSE TEMPORARY BLINDNESS WHILE OPERATING THE VEHICLE. THE CONSEQUENCES OF DRIVING WHILE BLIND ARE OBVIOUS. JAGUAR, SHOULD BE REQUIRED TO REMEDY THE DEFECT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
1 - LOWER STEERING COLUMN HAD TO BE REPLACED 2 - CATASTROPHIC LOSS OF ENGINE COOLANT; TWO DIFFERENT PIPES FAILED AT SAME TIME CAUSING IMMEDIATE LOSS OF COOLANT WHILE VEHICLE IS BEING DRIVEN DOWN THE HIGHWAY; RECEIVED LOW COOLANT LEVEL ALERT, PULLED OVER, REFILLED COOLANT LEVEL, WATCHED COOLANT LEVEL DRAIN OUT.
TL*THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT EXCESSIVE SHAKING AND VIBRATING COULD BE FELT FROM THE FRONT END OF THE VEHICLE WHEN DRIVING AT VARIOUS SPEEDS. THE DEALER WAS NOTIFIED OF THE FAILURE BUT DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 38,100. UPDATED 06/03/11 *BF THE CONSUMER BELIEVED THE VEHICLE HAS AN ELECTRICAL PROBLEM. THE GAS TANK DOESN'T OPEN AT TIMES. THE VEHICLE WOULD HESITATE AND LUNGE FORWARD, THE TIRES SEEMED TO BE OUT OF ROUND AND THE WINDSHIELD WIPERS NEEDED TO BE REPLACED. UPDATED 11/28/11
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT EXCESSIVE SHAKING AND VIBRATING COULD BE FELT FROM THE FRONT END OF THE VEHICLE WHEN DRIVING AT VARIOUS SPEEDS. THE DEALER WAS NOTIFIED OF THE FAILURE BUT DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 38,100. UPDATED 06/03/11 *BF THE CONSUMER BELIEVED THE VEHICLE HAS AN ELECTRICAL PROBLEM. THE GAS TANK DOESN'T OPEN AT TIMES. THE VEHICLE WOULD HESITATE AND LUNGE FORWARD, THE TIRES SEEMED TO BE OUT OF ROUND AND THE WINDSHIELD WIPERS NEEDED TO BE REPLACED. UPDATED 11/28/11
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .