RoadVitals

2000 Jaguar Xj Sedan

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Aug 14, 2011
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 4 NHTSA owner-reported complaints for the 2000 Jaguar Xj Sedan, most frequently naming the engine, driver assistance and electrical categories. 16 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine240.0%
  • Driver assistance120.0%
  • Electrical120.0%
  • Powertrain (other)120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Aug 14, 2011

I OWN A 2000 JAGUAR XJR AND HAVE HAD MULTIPLE ISSUES WITH THIS VEHICLE AND THE DEALER/REPAIR FACILITY NOT ABLE TO DIAGNOSE THEM WHICH IN THE END LEFT ME WITH A SEIZED MOTOR AT ONLY 80K MILES. THE FIRST PROBLEM WAS THE CAR GOING INTO "FAIL SAFE ENGINE MODE" WHICH MEANS THE VEHICLE WOULD NOT START WHATSOEVER FOR SOME UNKNOWN REASON. TOOK IT TO A REPAIR FACILITY AND SAID IT WAS A LINEAR SWITCH IN THE J GATE SHIFT CONSOLE. $700.00 AND THREE MONTHS LATER THE SAME PROBLEM PERSIST. TOOK IT BACK ONLY TO FIND OUT THEY CANNOT DIAGNOSE WHAT WAS CAUSING THE CAR TO LOCK ITSELF OUT FROM STARTING ITSELF. SECOND I WOULD MERGE ON THE FREEWAY AND OUT OF NOWHERE THE VEHICLE WOULD GO INTO LIMP MODE NEARLY CAUSING A CATASTROPHIC ACCIDENT. HAD THE REPAIR SHOP DIAGNOSE THAT AND STILL COULD NOT FIGURE OUT WHAT WAS GOING ON. THESE TECHNICAL FAULTS HAVE BEEN OCCURRING ON AND OFF UNTIL THE VEHICLE FINALLY HAD THE CHAIN TENSIONER SNAP CAUSING MY MOTOR TO BASICALLY SEIZE ITSELF. CONTACTED JAGUAR CARS AMERICA AND SAID THE CAR IS TOO OLD AND FAR PAST ITS WARRANTY FOR THEM TO DO ANYTHING ABOUT IT. COMPLETELY UNFAIR CONSIDERING THERE WAS NEVER EVEN A RECALL MADE FOR THE OLD CHAIN TENSIONER. APPARENTLY JAGUAR RE INTRODUCED A NEWER RE MANUFACTURED CHAIN TENSIONER THAT TOOK THE PLACE OF THE OLDER ONES THEY WERE PREVIOUSLY INSTALLING. THIS SHOULD HAVE BEEN MADE A MANDATORY RECALL FOR ALL JAGUARS V8'S 98-2000. THESE CARS ARE BASICALLY TICKING TIME BOMBS IF THEY HAD NOT ALREADY HAD THE NEWER CHAIN TENSIONERS INSTALLED. I LOVE THE CAR DEARLY BUT JAGUAR CARS NEEDS TO RECOGNIZE THESE FAULTS AND REPAIR THEM ACCORDINGLY. IT IS SIMPLY NOT FAIR FOR ME TO HAVE A VEHICLE I HAVE METICULOUSLY MAINTAINED TAKE A PLUNGE ON ME OUT OF NOWHERE. THE CAR SHOULD NOT REQUIRE A WHOLE NEW MOTOR AT 80K. NOT EVEN IF ITS BEEN NEGLECTED! WHAT KIND OF ENGINEERING IS THIS?! *TR

NHTSA ID
10419393
Incident
Aug 4, 2011
Mileage
80,300 mi
Powertrain (other)
Filed Jan 21, 2010

JAGUAR: XJ8L, 2000: THE TIMING CHAIN GUIDES/TENSIONERS BROKE CAUSING CATASTROPHIC FAILURE TO THE ENGINE. IT COULD HAVE HAPPENED IN TRAFFIC AS IT DID TO A FRIEND WITH A YEAR OLDER. WITH SUCH FAILURE THE ENGINE STOPS ABRUPTLY, NO MATTER WHERE IT IS. THIS RISKS SERIOUS ACCIDENTS WITH INJURY OR DEATH ON HIGHWAYS. THE GUIDES/TENSIONERS FAIL BEFORE 100K MILES ANY TIME BETWEEN ABOUT 60 AND 95K. THEY ARE MADE OF PLASTIC. A NEW KIT IS AVAILABLE WITH METAL PARTS BUT AT $1200 COST FOR THE KIT AND JAGUAR DOES NOT PAY FOR IT, NOR THE LABOR TO INSTALL THE NEW GUIDES, NOR THE OTHER DAMAGE TO THE ENGINE WHEN THE TENSIONERS/GUIDES FAIL. THIS SITUATION IS A MAJOR TOPIC ON EDMUNDS, AND OTHER SITES. THIS WAS A MAJOR DESIGN AND MANUFACTURING FLAW THAT HAS AFFECTED THIS MODEL FOR YEARS. WHY HASN'T THE NHTSA DONE SOMETHING ABOUT THIS MAJOR, HIGH RISK FAILURE? *TR

NHTSA ID
10301734
Incident
Jan 7, 2010
Mileage
93,000 mi
Electrical
Filed Mar 13, 2009
Fire reported

I PULLED IN TO A PARKING LOT AND PLACED MY CAR IN PARK. THE CAR WAS IDLING FOR ABOUT 5 MIN. I NOTICES A FLICKER OF FLAME FROM THE RIGHT FRONT HEADLIGHT AREA. I RAISED THE HOOD AND FLAMES FROM THE RIGHT FRONT HEADLIGHT SHOT UP FROM THE FRONT OF MY CAR. I POURED WATER ON IT AND CALLED THE FIRE DEPARTMENT. I HAD EXTINGUISHED THE FLAMES JUST PRIOR TO THE ARRIVAL OF THE FIRE DEPARTMENT. I JUST PURCHASED THE CAR USED. I HAD DRIVEN IT ONLY ONE WEEK. THE FIRE CAUSED EXTENSIVE DAMAGE TO BOTH THE RIGHT FRONT HEADLIGHTS, THE PLASTIC AROUND THE HEADLIGHTS, WIRES IN THAT AREA, AND HEAT SHIELD ON THE HOOD. I HAD THE CAR TOWED TO THE JAGUAR DEALER IN DES MOINES, IA. I AM STILL AWAITING SOME KIND OF CORRECTIVE ACTION THAT IS BEING DELAYED BY THE INSURANCE COMPANY. *TR

NHTSA ID
10261730
Incident
Mar 11, 2009
Mileage
128,000 mi
Driver assistanceEngine
Filed Oct 27, 2008

JAGUAR 2000 XJR: WHILE DRIVING VEHICLE WOULD SUDDENLY DISPLAY WARNING MESSAGE THAT TRACTION CONTROL / ASC WAS NOT AVAILABLE AND WOULD GO INTO A FAILSAFE ENGINE MODE. ENGINE WOULD THEN RUN VERY ROUGHLY AND WOULD NOT ACCELERATE PAST 5-10MPH. MECHANIC DIAGNOSED A FAULT CODE OF P0121 WHICH IS ADDRESSED AS A KNOWN JAGUAR TECHNICAL SERVICE BULLETIN FOR A "MISMATCHED" CONNECTOR TO THE THROTTLE BODY. INTERNET RESEARCH REVEALS THAT THIS IS A VERY COMMON PROBLEM EXPERIENCED BY MANY JAGUAR OWNERS THAT IS KNOWN BY JAGUAR AND CONSTITUTES A SAFETY HAZARD. JAGUAR KNOWS THAT IT MISMATCHED GOLD AND TIN PLATED THROTTLE BODY CONNECTORS AND ADVISED ITS REPAIR TECH'S TO REPLACE ONLY IF CUSTOMER COMPLAINS! HOW WILL A CUSTOMER KNOW SUCH A PROBLEM EXISTS UNTIL IT HAPPENS AND IT WILL HAPPEN EVENTUALLY. ANYTHING THAT MAY SUDDENLY AND WITHOUT WARNING AFFECT A VEHICLE'S ABILITY TO ACCELERATE IS A MAJOR SAFETY HAZARD. JAGUAR SHOULD HAVE AND MUST ISSUE A FULL RECALL OF THE AFFECTED VEHICLES BEFORE SOMEBODY GETS CATASTROPHICALLY INJURED AND/OR KILLED. IT COSTS IN EXCESS OF $450+ TO FIX THIS KNOWN PROBLEM AND JAGUAR IS ALLOWING CONSUMERS TO DRIVE UNSAFE VEHICLES THAT MAY FAIL AT THE WORST TIME. WHAT WOULD HAVE HAPPENED IF I WAS MAKING A LEFT TURN AND IT FAILED AT THE WRONG TIME AND GOT BROADSIDED WITH MY WIFE OR CHILDREN INSIDE? *TR

NHTSA ID
10246872
Incident
Oct 27, 2008
Mileage
64,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SFCC_09AUG18_REV

ELECTRICAL SYSTEM

A customer may report "Hood Open" message displays on IP with hood closed.

SFCC_09AUG18_REV

EQUIPMENT

SIM card activation issues

SFCC_09AUG18_REV

ELECTRICAL SYSTEM

18C - New face of InControl Touch Pro and 18C software improvements

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jaguar Xj Sedan by model year
YearComplaintsRecallsInvestigationsIssue Index
2011200
2010000
2009000
2008100
2007000
2006601
2005130026.4
2004000
2003000
2002000
2001000
2000Viewing400
1999000
1998000
1997000
1996000
1995000
1994000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.