RoadVitals

2011 Jaguar Xj Sedan

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Aug 26, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2011 Jaguar Xj Sedan, most frequently naming the electrical and engine categories. 22 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical266.7%
  • Engine133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalEngine
Filed Aug 26, 2010

2011 XJ IS EXHIBITING PROBLEMS SIMILAR TO THOSE CONTAINED IN NHTSA CAMPAIGN ID NUMBER: 10V332000 FOR THE XK AND XF. SPECIFICALLY, VEHICLE ENGINE WILL STUTTER AS IF ABOUT TO STALL, WHICH IS MOST NOTICEABLE WITHIN THE FIRST 30 MINUTES AFTER START UP, BUT PERSISTS IN VARYING DEGREES AT ALL TIMES, ESPECIALLY WHEN IDLING. PROBLEM IS PROGRESSIVELY WORSENING. PROBLEM REPORTED TO DEALER WHO HAD INDICATED A SOFTWARE UPDATE IN THE FUTURE SHOULD RESOLVE THE ISSUE, BUT NO INDICATION GIVEN ON WHEN THAT WILL HAPPEN. PROBLEM SOUNDS SIMILAR TO NHTSA CAMPAIGN ID NUMBER: 10V332000, WHICH NOTES A CRASH COULD OCCUR. ACCORDINGLY, THIS SHOULD BE INVESTIGATED TO CONFIRM IF THE 2011 XJ SHOULD BE INCLUDED IN THIS RECALL. *TR

NHTSA ID
10352187
Incident
Aug 15, 2010
Mileage
50 mi
Electrical
Filed Aug 6, 2010

I LEASED A BRAND NEW, 2011 JAGUAR XJ SUPERCHARGED, AND HAVE EXPERIENCED SEVERAL PROBLEMS WITHIN THE FIRST 1,000 MILES, THE FIRST OF WHICH PRESENTS A SEVERE SAFETY RISK. 1) THE TFT DIGITAL SPEEDOMETER DISPLAY WILL VANISH WITHOUT WARNING. WHEN THIS HAPPENS, YOU HAVE NO IDEA HOW FAST YOU ARE GOING. THE PROBLEM USUALLY HAPPENS WHEN EXITING A DARK GARAGE AND ENTERING DAYLIGHT, BUT ALSO HAS HAPPENED WHILE ON THE HIGHWAY. THE DIGITAL DASH WILL REMAIN BLANK FOR UP TO 15 SECONDS USUALLY BEFORE SLOWLY REAPPEARING. PROBLEM DOES NOT HAPPEN ALL THE TIME, BUT IT IS DISTRESSING AND DANGEROUS WHEN IT DOES. 2) AUDIO AND NAVIGATION SYSTEMS HAVE BECOME COMPLETELY INOPERATIVE. WHEN NAVIGATION WAS OPERATING, IT WAS DIRECTING YOU TO MAKE IMPOSSIBLE DRIVING MANEUVERS. 3) POWER WINDOWS WILL NOT REMAIN CLOSED. 4) NUMEROUS OTHER PROBLEMS, THOUGH NOT NECESSARILY SAFETY ISSUES (HAVE BEEN REPORTED TO DEALER). *TR

NHTSA ID
10347586
Incident
Aug 5, 2010
Mileage
1,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM74810

POWER TRAIN

JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)

SSM74048

ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.

SFCC_09AUG18_REV

EQUIPMENT

InControl Touch Pro phase 4 customer letter

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jaguar Xj Sedan by model year
YearComplaintsRecallsInvestigationsIssue Index
2011Viewing200—
2010000—
2009000—
2008100—
2007000—
2006601—
2005130026.4
2004000—
2003000—
2002000—
2001000—
2000400—
1999000—
1998000—
1997000—
1996000—
1995000—
1994000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.