RoadVitals

1998 Jaguar XJ8L

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Jan 14, 2013
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
2 injuries, 0 deaths reported

Overview

Our database contains 15 NHTSA owner-reported complaints for the 1998 Jaguar XJ8L, most frequently naming the engine, transmission and fuel system categories. 13 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine844.4%
  • Transmission316.7%
  • Fuel system211.1%
  • Driver assistance15.6%
  • Body & structure15.6%
  • Interior & seats15.6%
  • Suspension15.6%
  • Brakes15.6%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistanceEngine
Filed Jan 14, 2013

ABOUT 2-3 TIMES A MONTH, WHILE DRIVING ON THE FREEWAY (AND ONLY ON FREEWAYS, NEVER HAS THIS HAPPENED ON CITY STREETS), ALWAYS ABOUT 10 MINUTES ON THE ROAD FROM A COLD START, MY ACCELERATOR WILL SUDDENLY FAIL TO RESPOND WHILE I'VE HAD MY FOOT ON THE GAS DURING STEADY DRIVING OF 55-75 MPH. NO INDICATOR COMES ON AT THE TIME. I'M FORCED TO MERGE TO THE SIDE OF THE ROAD ON THE MOMENTUM PROVIDED BY THE CAR AS I AM UNABLE TO GET ACCELERATION FROM THE PEDDLE. ONCE I BRAKE TO A STOP & PUT THE CAR IN PARK I GET AN "ENGINE FAILED" INDICATOR AND THE RED ENGINE LIGHT COMES ON. SO FAR, WHEN I'VE TURNED OFF THE ENGINE AND RESTARTED IT, I'VE BEEN ABLE TO START THE ENGINE AGAIN WITHOUT PROBLEM AND CONTINUE ON MY WAY. HOWEVER, THESE INCIDENTS ARE EXTREMELY DANGEROUS GIVEN THAT OUR FREEWAYS OFTEN HAVE NO EMERGENCY LANE TO PULL OFF TO WHEN THEY ARE UNDER REPAIR. THERE ARE VARIOUS PLACES ON OUR FREEWAYS WHERE I WOULD HAVE TO STOP IN A MOVING LANE BEFORE I WAS ABLE TO GET THE CAR TO GO AGAIN. I PURCHASED THE CAR USED FROM A DEALER IN 2001. IT WAS OFF A 3-YR LEASE BY ANOTHER OWNER. I HAD THIS PROBLEM IN THE EARLY YEARS OF OWNERSHIP (AROUND 2002 @ 65,000) UNDER A 6 YEAR WARRANTY AND THE DEALER TOLD ME THEY REBUILT AND THEN ULTIMATELY REPLACED THE TRANSMISSION AT THAT TIME TO SOLVE THE PROBLEM. I DIDN'T HAVE THE PROBLEM AGAIN UNTIL 2012 BUT HAVE SINCE EXPERIENCED IT ABOUT 6 TIMES OVER THE LAST YEAR (AT 160,000). I CALLED A LOCAL DEALER TO CHECK ON RECALL INFO AND WAS TOLD THERE'S NOTHING CURRENTLY, BUT THAT IN 1999 MY CAR HAD HAD A THROTTLE CABLE ADJUSTER MODIFICATION UNDER WARRANTY. MY RESEARCH ON THIS SITE TELLS ME THAT THE PROBLEM IS THE THROTTLE BODY BEING DIRTY BUT THAT THE ONLY GOOD SOLUTION IS TO REPLACE IT. THE DEALER IS FAMILIAR WITH THE PROBLEM BUT CAN'T TELL ME HOW LONG A REPLACEMENT WILL LAST ME. *TR

NHTSA ID
10492906
Incident
Oct 1, 2002
Mileage
60,000 mi
Fuel system
Filed Mar 22, 2008
Crash reported2 injuries reported

RELATED TO JAGUAR SERVICE ACTION PUBLICATION NUMBER 303-S514, "THROTTLE CLOSED POSITION OPERATION" THIS IS A KNOWN DEFECT FOR JAGUAR. IN THE JAGUAR SERVICE BULLETIN, JAGUAR STATES "UNDER EXCEPTIONAL CIRCUMSTANCES THIS CONCERN COULD CAUSE THE ENGINE TO CUT OUT... THE ENGINE SHOULD RESTART WITHOUT DIFFICULTY ONCE THE VEHICLE HAS COME TO A COMPLETE STANDSTILL." THERE HAVE BEEN NUMEROUS COMPLAINTS REPORTED AS A RESULT OF THIS "COMPLETE STANDSTILL" HAPPENING ON MAJOR MOTORWAYS WHERE THE FLOW OF TRAFFIC IS IN EXCESS OF 60MPH. MY 1998 JAGUAR XJ8L HAS HAD THE SERVICE ACTION PERFORMED, WHICH REPLACED THE ORIGINAL THROTTLE BODY ASSEMBLY WITH THE EXACT SAME THROTTLEBODY FROM THE SAME VENDOR. THE NEW PARTS USED FOR THE REPLACEMENT IS THE SAME ONE THAT FAILS, IT IS DEFECTIVE AND ONLY COMES WITH A ONE YEAR WARRANTY. THE CAR IS STALLING AGAIN, AND JAGUAR REFUSED TO PAY FOR THE REPAIR. ON MONDAY MORNING, MARCH 17, 2008 WHILE DRIVING TO WORK, MY CAR RECENTLY STALLED WHILE HEADING ON I-35N THROUGH AUSTIN TEXAS, AT WHICH TIME THE TRAFFIC VOLUME WAS HEAVY AND THE FLOW OF TRAFFIC WAS NEAR 70 MPH, AND I WAS FORCED TO MAKE AN EMERGENCY EXIT FOR A CONSTRUCTION BARRICADE. IN DOING THIS, ANOTHER VEHICLE TRAVELING BEHIND ME HAD TO VEER OUT OF THE WAY TO AVOID A REAR-END COLLISION, AND PUMMELED THROUGH THE ORANGE CONSTRUCTION BARRELS. I HAD TO ALSO PULL HARD INTO THE CONSTRUCTION BARRELS TO AVOID THE COLLISION, AND MY VEHICLE SUFFERED FRONT PANEL DAMAGE. BOTH OF OUR VEHICLES SUFFERED DAMAGES AS A RESULT, AND BOTH MYSELF, AND THE OTHER VEHICLES DRIVER SUFFERED WHIP LASH INJURIES. I AM CURRENTLY UNDER THE CARE OF DR VIET TRAN, FOR A TORE DISC VERTEBRAE CAUSED BY WHIPLASH, AND WILL BE MAKING REGULAR VISITS TO A PHYSICAL THERAPIST. *TR

NHTSA ID
10222021
Incident
Mar 17, 2008
Mileage
70,000 mi
Engine
Filed Dec 13, 2007

MY 1998 JAGUAR XJ8L KEEPS STALLING AT HIGHWAY SPEEDS, VERY VERY DANGEROUS. I AM ALMOST IN AN ACCIDENT ON 95 EVERYTIME THIS HAPPENS. THE DEALER HAS SAID IT IS A DIRTY THROTTLE THAT MAY BE CAUSING THIS, BUT EVEN AFTER SERVICING IT JUST STARTS UP AGAIN...AFTER INVESTIGATING HERE ON THE WEB I HAVE FOUND THAT THIS IS A COMMON PROBLEM THAT NEEDS TO BE ADDRESSED. I BELIEVE THIS IS WHAT HAPPENED TO ME BACK ON SEPTEMBER 2004, WHEN MY ENGINE JUST COMPLETELY FROZE UP ON 95 AND HAD TO REPLACE IT AT A COST OF $15,874.00. THIS NEED TO BE ADDRESSED AND A RECALL SHOULD BE POSTED FOR THESE VEHICLES BEFORE SOMEONE GETS KILLED. I HAVE A SNEAKY FEELING THAT THIS IS STARTING ALL OVER AGAIN WITH THE ENGINE STALLING AND NOW I ONLY HAVE 13,000 MILES ON MY NEW ENGINE. PLEASE HELP! *TR

NHTSA ID
10211798
Incident
Dec 13, 2007
Mileage
60,895 mi
Interior & seats
Filed Feb 15, 2006

1998 JAGUAR XJ8L CAR WOULD STALL WHILE DRIVING, WINDSHIELD WIPERS WOULD STOP AND START,HEAD LIGHTS WOULD GO OFF,INTERMITTENTLY. THIS MADE THE CAR UNSAFE TOP DRIVE. I BOUGHT THE CAR USED AND I DIDN'T KNOW ABOUT THE PROBLEM. WHEN THE PROBLEM STARTED I THOUGHT IT WAS A COMPUTER BOOT PROBLEM SO I TURNED THE CAR OFF AND THE PROBLEMS SEEMED TO DISAPPEAR. I FOUND THAT THE PROBLEM WOULD COME AND GO AND WAS SO INTERMITTENT IT COULD NOT BE PICKED UP WHILE AT THE CAR SHOP, DOWNTOWN JAGUAR IN MINNEAPOLIS, MN. I AM A CONTROLS ENGINEER AND THOUGHT THAT I WOULD TROUBLE SHOOT THE PROBLEM. I PURCHASED FROM THE INTERNET THE ELECTRICAL SCHEMATICS FOR THIS CAR. I FOUND THAT ALL OF THE SYSTEMS HAD A COMMON SOURCE. THIS SOURCE WAS A COMPUTER LOCATED UNDER THE DASH BEHIND THE GLOVE COMPARTMENTED WAS CALLED BODY PROCESSOR MODULE OR BPM. IT WAS SEALED AND KNOT OPENED. IT WAS MANUFACTURED IN SOUTH AMERICA BY FORD MOTOR COMPANY. I FOUND ON THE UNDER SIDE OF THE CIRCUIT BOARD, SOLDER FLASHING WHICH IS SUPPOSED TO BE BLOWN OFF AT THE END OF ITS SOLDER BATH. THIS BOARD SHOULD HAVE BEEN CLEANED AS WELL BUT IT STILL HAD LARGE AMOUNTS OF SOLDER FLUX WHICH ACTED LIKE GLUE AND KEPT THE SOLDER BALLS IN A SEMI STABLE CONDITION. I CLEANED THE CIRCUIT BOARD WITH A APPROVED CIRCUIT BOARD CLEANER, THEN USED A SOFT BRUSH TO REMOVE ANY ADDITIONAL SOLDER BALLS. I HAD FOUND AN ESTIMATED FIVE HUNDRED TO A THOUSAND SMALL SOLDER BALLS SOME SO SMALL THAT THEY WERE .005 INCHES IN SIZE TO .125 INCHES. WHEN I REMOVED THESE SOLDER BALLS I HAD KNOW FURTHER OCCURRENCES OF SIMILAR PROBLEMS. I REPORTED THIS TO JAGUAR OVER THE INTERNET AND THEY REPLIED WITH AN ANSWER THAT IT WAS KNOT THEIR PROBLEM DO TO THE FACT THE WARRANTY HAD EXPIRED. I FOUND THAT OTHER PEOPLE WERE EXPERIENCING THIS SAME PROBLEM WHEN I DID A SEARCH ON THE INTERNET. I THINK THIS IS A SERIOUS PROBLEM AND IT IS A MANUFACTURE??S DEFECT. IF YOU FIND THIS TO BE THE CASE FOR OTHER JAGUARS. PLEASE LET EVERYONE KNOW SO THEY DON'T HAVE A DANGEROUS ACCIDENT.*JB

NHTSA ID
10150338
Incident
Jul 1, 2005
Mileage
40,000 mi
Transmission
Filed Jan 12, 2006

THIS IS A SECOND ENTRANCE FOR THIS COMPLAINT. THE FIRST ENTRANCE WAS A MISTAKE DUE TO WRONG DATE OF PURCHASE. THE VEHICLE WAS PURCHASED IN APRIL 2005. I AM THE THIRD OWNER OF THE VEHICLE. I HAVE A CARFAX WITH THE VEHICLES HISTORY. I DID HAVE A PASSENGER AT THE TIME OF THE FAILURE AND ALMOST HAD A WRECK. THE FAILURE OCCURRED AT AN INTERSECTION. MY PASSENGERS COMPLAINED OF A STRAINED NECK POSSIBLY WHIPLASH? ANYWAY THE DESCRIPTION IS LISTED BELOW: I OWN A 1998 XJ8L. RECENTLY, MY TRANSMISSION WENT OUT IN THE VEHICLE. I ONLY HAVE 72,500 MILES ON THIS VEHICLE. I CONTACTED JAGUAR AND EXPLAINED THE SITUATION TO THEM. THEY STATED THAT THIS IS HIGH MILEAGE. I EXPLAINED TO THEM THAT NO IT IS NOT HIGH MILEAGE ENGINES ARE BUILT TO LAST 100,000 MILES. I STATED THAT JAGUAR IS NOT WANTING TO ISSUE A RECALL ON THESE TRANSMISSIONS. THERE IS A RECALL R478. IT COVERS THE O RING INSIDE THE TRANSMISSION. THE TEETH BREAK AND CAUSE THE TRANSMISSION TO FAIL. THIS IS WHAT HAPPENED TO MY VEHICLE. AFTER DOING SOME RESEARCH IN VARIOUS FORUMS, I FOUND THAT THERE IS A LOT OF PEOPLE AFFECTED BY THIS RECALL. THE THREE OTHER ISSUES WITH THESE MODELS IS THE NAKESIL ENGINE, AND THE SERPENTINE BELT TENSIONER. I AM FILING A CLASS ACTION SUIT AGAINST JAGUAR FOR A PRODUCT DEFECT/MALFUNCTION. *JB

NHTSA ID
10147631
Incident
Jan 5, 2006
Mileage
72,500 mi
Transmission
Filed Dec 29, 2005

I CURRENTLY OWN A 1998 XJ8L JAGUAR. THE VEHICLE STARTED EXPERIENCING A SLIPPAGE APPARENTLY FROM THE TRANSMISSION WHEN ACCELERATING. I TOOK THE VEHICLE TO AN AUTHORIZED JAGUAR REPAIR SHOP. THE MECHANIC STATED THAT THE TRANSMISSION IS GOING ON THE VEHICLE. FROM THIS POINT I CONTACTED ALPINE JAGUAR TO FIND OUT IF THERE WERE ANY RECALLS ON THIS VEHICLE. THERE WERE RECALLS BUT NOT ON MY VEHICLE. THE RECALL # IS R478. THE DEALERSHIP INSISTED THAT I BRING THE VEHICLE IN FOR INSPECTION, BUT WOULD NOT WAIVE THE $104.00 INSPECTION FEE. I SPOKE TO THE SERVICE MECHANIC AND HE STATED MY VEHICLE HAD HIGH MILEAGE (72,400 MI) FOR THAT VEHICLE. I ASKED HIM HOW JAGUAR COULD BUILD A VEHICLE THAT COSTS $65,000 TO ONLY LAST 70,000 MI. IF THAT INFORMATION IS TRUE IT NEEDS TO BE ATTACHED TO ALL OF THEIR ADVERTISEMENTS LIKE CIGARETTES ADVERTISEMENTS ARE REQUIRED TO WARN AGAINST LUNG CANCER. FROM RESEARCH ON JAGUAR FORUMS AND TALKING TO VARIOUS MECHANICS, I FOUND THAT THE 1998 AND 1999 XK8S AND XJ8S HAVE SIMILAR ISSUES WHEN OVER 50,000 MI. THE THREE MAJOR ISSUES ARE NAKISIL ENGINE, TRANSMISSION, AND SLIPPAGE ON THE SERPENTINE BELT. MY QUESTION IS WHY IS THERE NOT A RECALL FOR ALL VEHICLES WHICH EXPERIENCE THESE RELATED PROBLEMS. IF JAGUAR IS NOT WILLING TO STANDING BEHIND THEIR PRODUCT, I WILL BE CONTACT OTHERS WITH SIMILAR ISSUES AND EXPERIENCES TO JOIN ME IN A CLASS ACTION SUIT AGAINST THE COMPANY. SINCERELY, [XXX]. *NM

NHTSA ID
10146365
Incident
Dec 26, 1998
Mileage
72,400 mi
Engine
Filed Apr 8, 2005

THE TIMING CHAIN TENSIONERS FOR MY 1998 JAGUAR XJ8L HAVE DISINTEGRATED IN THE ENGINE. LUCKILY WE FOUND THE PIECES IN THE OIL CHANGE BEFORE THE TIMING CHAIN BROKE AND CAUSED FURTHER DAMAGE TO THE ENGINE. BUT THIS IS CAUSING ME TO HAVE TO REBUILD THIS AREA OF THE ENGINE. JAGUAR HAS ALL BUT ADMITTED INSTALLING FAULTY PARTS BY REVISING THIS PART TWICE, ONCE WITH A REINFORCED PLASTIC TENSIONER WITH A SPRING, AND FINALLY WITH A METAL TENSIONER THAT WILL NOT BREAK OR CRACK UNDER THE STRESS OF TENSIONING THE TIMING CHAIN.*AK

NHTSA ID
10116597
Incident
Apr 4, 2005
Mileage
105,000 mi
Transmission
Filed Jul 20, 2004

1) TRANSMISSION FAULT LIGHT 2) TOW TO MECHANIC 3) TRANSMISSION REPLACEMENT AT 62,000 MILES - 2ND OWNER - LESS THAN 6 MONTHS *LA

NHTSA ID
10082283
Incident
Jul 10, 2004
Mileage
62,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SFCC_09AUG18_REV

EQUIPMENT

SIM card activation issues

SFCC_09AUG18_REV

ELECTRICAL SYSTEM

18C - New face of InControl Touch Pro and 18C software improvements

SFCC_09AUG18_REV

EQUIPMENT

InControl Touch Pro phase 4 customer letter

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jaguar XJ8L by model year
YearComplaintsRecallsInvestigationsIssue Index
1999900
1998Viewing150033.7

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.