RoadVitals

2011 Jaguar Xjl

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Oct 17, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2011 Jaguar Xjl, most frequently naming the electrical, engine and fuel system categories. 14 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical133.3%
  • Engine133.3%
  • Fuel system133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

EngineFuel system
Filed Oct 17, 2017

MY JAGUAR DISPLAY COOLANT FLASHED AND STATED THAT THE COOLANT LEVEL WAS LOW. SO ON SATURDAY MORNING I CHECKED MY JAGUAR COOLANT LEVEL RESERVOIR AND SURE ENOUGH MY COOLANT WAS VERY LOW. I ALWAYS KEEP A GALLON OF COOLANT ON HAND IN MY GARAGE. SO I TOPPED OFF THE RESERVOIR WITH THE WHOLE GALLON OF COOLANT AND LEFT FOR THE DEALERSHIP. NOW PENSKE JAGUAR AND LAND ROVER WHICH IS ABOUT 14 MILES FROM MY HOME. SO I GOT ON THE 405 FWY SOUTH TO THE 710 LONG BEACH FWY NORTH TO THE 91 FWY SOUTH TO THE 605 FWY SOUTH EXCHANGE TO THE SOUTH STREET EXIT TOWARDS THE DEALERSHIP. BUT DURING THE EXCHANGE TO THE 605 FWY SOUTH MY JAGUAR COOLANT LIGHT IN THE DASHBOARD CAME ON STATED THAT COOLANT LEVEL IS LOW. SO LIKE YESTERDAY I ASSUMED THAT I COULD GO THE EXTRA MILE OR SO TO THE JAGUAR DEALER WHICH AT THAT POINT WAS JUST A FEW MILES AWAY. NOW FROM THE 91 FWY EXCHANGE TO THE SOUTH STREET EXIT IS ABOUT ROUGHLY 1/2 TO 3/4 MILES. BUT I DIDN'T MAKE TO THE SOUTH STREET. MY JAGUAR STOP RUNNING ON THE OFF RAMP TO SOUTH STREET ABOUT 35 TO 50 YARDS FROM SOUTH STREET STOP LIGHT BLOCKING TRAFFIC. PLEASE SEE ATTACHED WORKORDER 81458 AND PHOTOS. CAUSE OF OVERHEATING THE ENGINE IS DUE TOO A PLASTIC OUTLET PIPE. WHICH WHEN IT RUPTURES OR CRACKS IT WILL LEAK ALL OF THE RETURN COOLANT COMPLETELY BEFORE IT REACHES THE ENGINE. AND ALSO THIS WILL CAUSE THE FUEL LINE TO RUPTURE AND CONTINUALLY PUMP OUT FUEL UNLESS YOU TURN OFF THE IGNITION. I WAS LUCKY BECAUSE HAVING THE FOUR-WAY FLASHERS ON AND THE DRIVERS DOOR OPEN IT RAN THE BATTERY DOWN. THE HIGHWAY PATROL OFFICER ASK TO SEE IF THE CAR WOULD START AGAIN. BUT THEIR WAS NO POWER AT ALL.

NHTSA ID
11034013
Incident
Oct 7, 2017
Mileage
34,062 mi
Electrical
Filed Jul 27, 2016

THERE IS A INTERMITTENT PROBLEM WITH THE ELECTRICAL SYSTEM ON THE DASH, A/C AND MENU DISPLAY. THE DASH GAS GAGE WOULD FLASH EMPTY WHEN THE GAS TANK IS FULL. THE A/C USNI WOULD CUT OFF AND BACK ON AFTER A WHILE. THE DISPALY MEUN WOULD FLASH OFF EVEN WHEN THE RADIO IS STILL PLAYING. ALL OF THIS HAPPENS WHEN THE CAR IS IN MOTION. IT HAPPENS ON THE HIGHWAY AND CITY DRIVING. THE CAR WAS SERVICED SEVERAL TIME BY THE JAGUAR SERVICE CENTER BUT THE COULD NOT DUPLICATE THE PROBLEM. NO SERVICE WAS PERFORMED.

NHTSA ID
10888997
Incident
Jun 28, 2016

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM74810

POWER TRAIN

JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)

SFCC_09AUG18_REV

EQUIPMENT

InControl Touch Pro phase 4 customer letter

SFCC_09AUG18_REV

EQUIPMENT

SIM card activation issues

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jaguar Xjl by model year
YearComplaintsRecallsInvestigationsIssue Index
2012500—
2011Viewing200—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.