RoadVitals

2012 Jaguar Xjl

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Oct 6, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 5 NHTSA owner-reported complaints for the 2012 Jaguar Xjl, most frequently naming the suspension, electrical and engine categories. 15 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension216.7%
  • Electrical216.7%
  • Engine18.3%
  • Fuel system18.3%
  • Interior & seats18.3%
  • Other / unspecified18.3%
  • Steering18.3%
  • Brakes18.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

EngineFuel systemSuspension
Filed Oct 6, 2017

TL* THE CONTACT OWNS A 2012 JAGUAR XJL. WHILE OPERATING THE VEHICLE, A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE AND EXHAUST FUMES WERE PRESENT INSIDE THE CABIN. IN ADDITION, WHILE DRIVING HIGHWAY SPEEDS, THE VEHICLE SWAYED FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO THE DEALER (BROWNS JAGUAR IN RICHMOND, VA) WHERE IT WAS DIAGNOSED THAT THE SUPER CHARGER NEEDED TO BE REPLACED IN ORDER TO RESOLVE THE ENGINE/EXHAUST FAILURE, AND THE UPPER CONTROL ARM BUSHINGS AND TRUST BUSHINGS NEEDED TO BE REPLACED IN ORDER TO RESOLVE THE SUSPENSION ISSUES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 40,000.

NHTSA ID
11032095
Incident
Aug 1, 2017
Mileage
40,000 mi
BrakesSteering
Filed Jul 6, 2017

TAKATA RECALL: I TOOK MY CAR INTO THE LOCAL DEALERSHIP TO DIAGNOSE A SOUND IN THE ENGINE COMPARTMENT. I WAS TOLD THE CAR NEEDED A WATER PUMP, BRAKE SYSTEM REPAIRS, WHEEL ALIGNMENT, AND NEW TIRES. MORE RECENTLY I WAS TOLD THERE ARE MULTIPLE LEAKS IN CONNECTIONS RELATED TO THE WATER PUMP PROBLEM. THERE IS ALSO VIBRATION IN THE STEERING WHEEL. THE ENGINE COMPARTMENT SOUND IS WHEN IDLING IN MY DRIVEWAY; THE STEERING WHEEL VIBRATION OCCURS WHILE DRIVING ON LOCAL STREETS; IT DOES NOT OCCUR WHEN DRIVING ON THE HIGHWAY AT INTERSTATE SPEEDS.

NHTSA ID
11003404
Incident
Apr 18, 2017
Mileage
24,718 mi
ElectricalOther / unspecifiedSuspension
Filed Oct 11, 2016

DROPPED MY CAR OFF AT THE DEALERSHIP JULY 23 AND PICKED IT UP ON AUGUST 23 AND MY BRAKE CALIBER FEEL OFF AS I WAS DRIVING AND MY TIE ROD END ON THE PASSENGER SIDE IS DAMAGE AND MY CAR HAD ONLY 29,000 MILES ON IT. BUT WHEN I DROPPED MY CAR JULY 23 I HAD NO ISSUES WITH MY CAR EXCEPT FOR THE SUNSHADE VISOR NOT WORKING PROPERLY.

NHTSA ID
10915377
Incident
Aug 23, 2016
Mileage
29,000 mi
Driver assistanceElectricalInterior & seats
Filed Mar 13, 2014

THE PROBLEMS I HAVE ENCOUNTERED, SOME INFREQUENTLY, SOME OFTEN, INCLUDE: THE ADAPTIVE SPEED CONTROL SILENTLY AND INVISIBLY CEASING TO WORK (BUT ONLY AT TURNPIKE SPEEDS); SOME WINDOWS NOT LOWERING WHILE OTHERS DO; THE PASSENGER OUTSIDE MIRROR NOT DIPPING IN REVERSE; THE DRIVER'S DOOR REFUSING TO OPEN FROM THE INSIDE (REQUIRING ME TO CRAWL OVER TO THE PASSENGER DOOR TO EXIT THE CAR); THE TRUNK NOT OPENING WITH THE BUTTON; THE TRUNK NOT CLOSING WITH THE BUTTON; THE RADIO NOT PLAYING (UNTIL THE CAR IS SHUT OFF AND THEN RE-STARTED); THE IGNITION BUTTON NOT TURNING OFF THE CAR ON THE FIRST OR SECOND PUSH; THE SEATS FORGETTING THEIR MEMORY SETTINGS AND REVERTING TO THE DEFAULT SETTINGS WHILST THE CAR IS PARKED AND UNATTENDED; THE ENGINE STARTING AND RUNNING AT 5,000 RPM AND NOT SLOWING DOWN UNLESS TURNED OFF; THE TRUNK OPENING WHILE THE CAR IS MOVING; THE DRIVER'S REAR-VIEW MIRROR NOT EXTENDING WHEN THE DOOR IS UNLOCKED AND OPENED. MANY DAYS THERE ARE NO PROBLEMS; OTHER DAYS MULTIPLE PROBLEMS. THE SERVICE DEPARTMENT AT MY DEALER TELLS ME THAT UNLESS THE PROBLEMS ARE CONTINUOUS, THEY HAVE NO IDEA HOW TO FIX THEM. I THINK THERE MAY BE A COMPUTER OR WIRING PROBLEM. *TR

NHTSA ID
10568987
Incident
Nov 16, 2011
Mileage
1,000 mi
Visibility
Filed Aug 31, 2011

TL* THE CONTACT OWNS A 2012 JAGUAR XJL. THE CONTACT STATED THE BLUE LIGHTING EMITTING FROM THE FRONT DRIVER'S SIDE AIR VENT REFLECTED THROUGH THE REAR VIEW MIRROR AND THE GLARE OBSTRUCTED THE CONTACTS VIEW. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10. RVK

NHTSA ID
10422770
Incident
Aug 26, 2011
Mileage
10 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM74810

POWER TRAIN

JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)

SFCC_09AUG18_REV

EQUIPMENT

InControl Touch Pro phase 4 customer letter

SFCC_09AUG18_REV

ELECTRICAL SYSTEM

A customer may report "Hood Open" message displays on IP with hood closed.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jaguar Xjl by model year
YearComplaintsRecallsInvestigationsIssue Index
2012Viewing500—
2011200—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.