2012 Jaguar Xjl Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2012 Jaguar Xjl, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Suspension216.7%
- Electrical216.7%
- Engine18.3%
- Fuel system18.3%
- Interior & seats18.3%
- Other / unspecified18.3%
- Steering18.3%
- Brakes18.3%
- Visibility18.3%
- Driver assistance18.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2012 JAGUAR XJL. WHILE OPERATING THE VEHICLE, A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE AND EXHAUST FUMES WERE PRESENT INSIDE THE CABIN. IN ADDITION, WHILE DRIVING HIGHWAY SPEEDS, THE VEHICLE SWAYED FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO THE DEALER (BROWNS JAGUAR IN RICHMOND, VA) WHERE IT WAS DIAGNOSED THAT THE SUPER CHARGER NEEDED TO BE REPLACED IN ORDER TO RESOLVE THE ENGINE/EXHAUST FAILURE, AND THE UPPER CONTROL ARM BUSHINGS AND TRUST BUSHINGS NEEDED TO BE REPLACED IN ORDER TO RESOLVE THE SUSPENSION ISSUES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 40,000.
DROPPED MY CAR OFF AT THE DEALERSHIP JULY 23 AND PICKED IT UP ON AUGUST 23 AND MY BRAKE CALIBER FEEL OFF AS I WAS DRIVING AND MY TIE ROD END ON THE PASSENGER SIDE IS DAMAGE AND MY CAR HAD ONLY 29,000 MILES ON IT. BUT WHEN I DROPPED MY CAR JULY 23 I HAD NO ISSUES WITH MY CAR EXCEPT FOR THE SUNSHADE VISOR NOT WORKING PROPERLY.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
DROPPED MY CAR OFF AT THE DEALERSHIP JULY 23 AND PICKED IT UP ON AUGUST 23 AND MY BRAKE CALIBER FEEL OFF AS I WAS DRIVING AND MY TIE ROD END ON THE PASSENGER SIDE IS DAMAGE AND MY CAR HAD ONLY 29,000 MILES ON IT. BUT WHEN I DROPPED MY CAR JULY 23 I HAD NO ISSUES WITH MY CAR EXCEPT FOR THE SUNSHADE VISOR NOT WORKING PROPERLY.
THE PROBLEMS I HAVE ENCOUNTERED, SOME INFREQUENTLY, SOME OFTEN, INCLUDE: THE ADAPTIVE SPEED CONTROL SILENTLY AND INVISIBLY CEASING TO WORK (BUT ONLY AT TURNPIKE SPEEDS); SOME WINDOWS NOT LOWERING WHILE OTHERS DO; THE PASSENGER OUTSIDE MIRROR NOT DIPPING IN REVERSE; THE DRIVER'S DOOR REFUSING TO OPEN FROM THE INSIDE (REQUIRING ME TO CRAWL OVER TO THE PASSENGER DOOR TO EXIT THE CAR); THE TRUNK NOT OPENING WITH THE BUTTON; THE TRUNK NOT CLOSING WITH THE BUTTON; THE RADIO NOT PLAYING (UNTIL THE CAR IS SHUT OFF AND THEN RE-STARTED); THE IGNITION BUTTON NOT TURNING OFF THE CAR ON THE FIRST OR SECOND PUSH; THE SEATS FORGETTING THEIR MEMORY SETTINGS AND REVERTING TO THE DEFAULT SETTINGS WHILST THE CAR IS PARKED AND UNATTENDED; THE ENGINE STARTING AND RUNNING AT 5,000 RPM AND NOT SLOWING DOWN UNLESS TURNED OFF; THE TRUNK OPENING WHILE THE CAR IS MOVING; THE DRIVER'S REAR-VIEW MIRROR NOT EXTENDING WHEN THE DOOR IS UNLOCKED AND OPENED. MANY DAYS THERE ARE NO PROBLEMS; OTHER DAYS MULTIPLE PROBLEMS. THE SERVICE DEPARTMENT AT MY DEALER TELLS ME THAT UNLESS THE PROBLEMS ARE CONTINUOUS, THEY HAVE NO IDEA HOW TO FIX THEM. I THINK THERE MAY BE A COMPUTER OR WIRING PROBLEM. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2012 JAGUAR XJL. WHILE OPERATING THE VEHICLE, A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE AND EXHAUST FUMES WERE PRESENT INSIDE THE CABIN. IN ADDITION, WHILE DRIVING HIGHWAY SPEEDS, THE VEHICLE SWAYED FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO THE DEALER (BROWNS JAGUAR IN RICHMOND, VA) WHERE IT WAS DIAGNOSED THAT THE SUPER CHARGER NEEDED TO BE REPLACED IN ORDER TO RESOLVE THE ENGINE/EXHAUST FAILURE, AND THE UPPER CONTROL ARM BUSHINGS AND TRUST BUSHINGS NEEDED TO BE REPLACED IN ORDER TO RESOLVE THE SUSPENSION ISSUES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 40,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2012 JAGUAR XJL. WHILE OPERATING THE VEHICLE, A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE AND EXHAUST FUMES WERE PRESENT INSIDE THE CABIN. IN ADDITION, WHILE DRIVING HIGHWAY SPEEDS, THE VEHICLE SWAYED FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO THE DEALER (BROWNS JAGUAR IN RICHMOND, VA) WHERE IT WAS DIAGNOSED THAT THE SUPER CHARGER NEEDED TO BE REPLACED IN ORDER TO RESOLVE THE ENGINE/EXHAUST FAILURE, AND THE UPPER CONTROL ARM BUSHINGS AND TRUST BUSHINGS NEEDED TO BE REPLACED IN ORDER TO RESOLVE THE SUSPENSION ISSUES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 40,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
THE PROBLEMS I HAVE ENCOUNTERED, SOME INFREQUENTLY, SOME OFTEN, INCLUDE: THE ADAPTIVE SPEED CONTROL SILENTLY AND INVISIBLY CEASING TO WORK (BUT ONLY AT TURNPIKE SPEEDS); SOME WINDOWS NOT LOWERING WHILE OTHERS DO; THE PASSENGER OUTSIDE MIRROR NOT DIPPING IN REVERSE; THE DRIVER'S DOOR REFUSING TO OPEN FROM THE INSIDE (REQUIRING ME TO CRAWL OVER TO THE PASSENGER DOOR TO EXIT THE CAR); THE TRUNK NOT OPENING WITH THE BUTTON; THE TRUNK NOT CLOSING WITH THE BUTTON; THE RADIO NOT PLAYING (UNTIL THE CAR IS SHUT OFF AND THEN RE-STARTED); THE IGNITION BUTTON NOT TURNING OFF THE CAR ON THE FIRST OR SECOND PUSH; THE SEATS FORGETTING THEIR MEMORY SETTINGS AND REVERTING TO THE DEFAULT SETTINGS WHILST THE CAR IS PARKED AND UNATTENDED; THE ENGINE STARTING AND RUNNING AT 5,000 RPM AND NOT SLOWING DOWN UNLESS TURNED OFF; THE TRUNK OPENING WHILE THE CAR IS MOVING; THE DRIVER'S REAR-VIEW MIRROR NOT EXTENDING WHEN THE DOOR IS UNLOCKED AND OPENED. MANY DAYS THERE ARE NO PROBLEMS; OTHER DAYS MULTIPLE PROBLEMS. THE SERVICE DEPARTMENT AT MY DEALER TELLS ME THAT UNLESS THE PROBLEMS ARE CONTINUOUS, THEY HAVE NO IDEA HOW TO FIX THEM. I THINK THERE MAY BE A COMPUTER OR WIRING PROBLEM. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
DROPPED MY CAR OFF AT THE DEALERSHIP JULY 23 AND PICKED IT UP ON AUGUST 23 AND MY BRAKE CALIBER FEEL OFF AS I WAS DRIVING AND MY TIE ROD END ON THE PASSENGER SIDE IS DAMAGE AND MY CAR HAD ONLY 29,000 MILES ON IT. BUT WHEN I DROPPED MY CAR JULY 23 I HAD NO ISSUES WITH MY CAR EXCEPT FOR THE SUNSHADE VISOR NOT WORKING PROPERLY.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
TAKATA RECALL: I TOOK MY CAR INTO THE LOCAL DEALERSHIP TO DIAGNOSE A SOUND IN THE ENGINE COMPARTMENT. I WAS TOLD THE CAR NEEDED A WATER PUMP, BRAKE SYSTEM REPAIRS, WHEEL ALIGNMENT, AND NEW TIRES. MORE RECENTLY I WAS TOLD THERE ARE MULTIPLE LEAKS IN CONNECTIONS RELATED TO THE WATER PUMP PROBLEM. THERE IS ALSO VIBRATION IN THE STEERING WHEEL. THE ENGINE COMPARTMENT SOUND IS WHEN IDLING IN MY DRIVEWAY; THE STEERING WHEEL VIBRATION OCCURS WHILE DRIVING ON LOCAL STREETS; IT DOES NOT OCCUR WHEN DRIVING ON THE HIGHWAY AT INTERSTATE SPEEDS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
TAKATA RECALL: I TOOK MY CAR INTO THE LOCAL DEALERSHIP TO DIAGNOSE A SOUND IN THE ENGINE COMPARTMENT. I WAS TOLD THE CAR NEEDED A WATER PUMP, BRAKE SYSTEM REPAIRS, WHEEL ALIGNMENT, AND NEW TIRES. MORE RECENTLY I WAS TOLD THERE ARE MULTIPLE LEAKS IN CONNECTIONS RELATED TO THE WATER PUMP PROBLEM. THERE IS ALSO VIBRATION IN THE STEERING WHEEL. THE ENGINE COMPARTMENT SOUND IS WHEN IDLING IN MY DRIVEWAY; THE STEERING WHEEL VIBRATION OCCURS WHILE DRIVING ON LOCAL STREETS; IT DOES NOT OCCUR WHEN DRIVING ON THE HIGHWAY AT INTERSTATE SPEEDS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2012 JAGUAR XJL. THE CONTACT STATED THE BLUE LIGHTING EMITTING FROM THE FRONT DRIVER'S SIDE AIR VENT REFLECTED THROUGH THE REAR VIEW MIRROR AND THE GLARE OBSTRUCTED THE CONTACTS VIEW. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10. RVK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
THE PROBLEMS I HAVE ENCOUNTERED, SOME INFREQUENTLY, SOME OFTEN, INCLUDE: THE ADAPTIVE SPEED CONTROL SILENTLY AND INVISIBLY CEASING TO WORK (BUT ONLY AT TURNPIKE SPEEDS); SOME WINDOWS NOT LOWERING WHILE OTHERS DO; THE PASSENGER OUTSIDE MIRROR NOT DIPPING IN REVERSE; THE DRIVER'S DOOR REFUSING TO OPEN FROM THE INSIDE (REQUIRING ME TO CRAWL OVER TO THE PASSENGER DOOR TO EXIT THE CAR); THE TRUNK NOT OPENING WITH THE BUTTON; THE TRUNK NOT CLOSING WITH THE BUTTON; THE RADIO NOT PLAYING (UNTIL THE CAR IS SHUT OFF AND THEN RE-STARTED); THE IGNITION BUTTON NOT TURNING OFF THE CAR ON THE FIRST OR SECOND PUSH; THE SEATS FORGETTING THEIR MEMORY SETTINGS AND REVERTING TO THE DEFAULT SETTINGS WHILST THE CAR IS PARKED AND UNATTENDED; THE ENGINE STARTING AND RUNNING AT 5,000 RPM AND NOT SLOWING DOWN UNLESS TURNED OFF; THE TRUNK OPENING WHILE THE CAR IS MOVING; THE DRIVER'S REAR-VIEW MIRROR NOT EXTENDING WHEN THE DOOR IS UNLOCKED AND OPENED. MANY DAYS THERE ARE NO PROBLEMS; OTHER DAYS MULTIPLE PROBLEMS. THE SERVICE DEPARTMENT AT MY DEALER TELLS ME THAT UNLESS THE PROBLEMS ARE CONTINUOUS, THEY HAVE NO IDEA HOW TO FIX THEM. I THINK THERE MAY BE A COMPUTER OR WIRING PROBLEM. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .