Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 5 NHTSA owner-reported complaints for the 2012 Chevrolet Express 3500, most frequently naming the fuel system, exterior lighting and seat belts categories. 373 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jul 2015 | 1 | 1 |
| Feb 2017 | 1 | 2 |
| Jan 2018 | 1 | 3 |
| Feb 2018 | 2 | 5 |
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
HAVE A 2012 CHEVROLET CUT AWAY VAN FOR A SCHOOL BUS USE. STARTED LEAKING GASOLINE OUT OF THE PRESSURE SIDE LINE ON THE FURL MODULE. HAD TO HAVE TOWED TO CHEVY DEALER FOR REPAIRS. THEY HAD TO REMOVE FUEL TANK TO MAKE REPAIRS . THEY REPLACED FUEL MODULE IN THE TANK. THE COST OF REPAIRS WAS 1166.41$.
THE VAN IS A 2012 CUT AWAY SCHOOL BUS. ON 1-20-2018 DEVELOPED A GASOLINE LEAK ON THE VENT SIDE OF THE FUEL MODULE ON TOP OF THE FUEL TANK.TOOK TO CHEVY DEALER FOR REPAIRS. THEY REPLACED THE FUEL MODULE INTHE TANK. THEY HAD TO REMOVE THE TANK TO PERFORM REPAIRS. AT A COST OF 1188.39$.
HAVE 2 2012 CHEVY CUT AWAY VAN SCHOOL BUSES WITH THE FUEL PUMP MODULE START LEAKING. 1 LEAKED ON THE PRESSURE LINE,THE OTHER ON THE VENT LINE. BOTH BUSES HAVE LESS THAN 150000 MILES.
VEHICLE HAD NO RUNNING LIGHTS. CHECKED BULBS AND FUSES OK .VAN WENT TO CHEVY DEALER WAS CHARGED 100.00 CHECKOUT FEE. THE DEALER FOUND NO GROUND FROM BCM . THEY TOLD ME IT WOULD BE 752 55 TO THIS POINT FOR THEM TO RUN AN AUXILIARY CIRCUIT TO FIX OR IT WOULD COST 1200.00 -1500.00 TO FIND THE PROBLEM AND REPAIR. I WENT WITH THE CHEAPER OPTION. I DO BELIEVE NO RUNNING LIGHTS ON A VEHICLE WOULD QUALIFY AS A SAFETY CONCERN.
DRIVER'S SETABELT LOCKS UP, PREVENTING THE BELT FROM BEING DRAWN OFF THE REEL. THIS PREVENTS THE DRIVER FROM USING THE SEAT BELT. THE ISSUE OCCURS WHILE THE VAN IS PARKED AND STATIONARY, REPEATED ATTEMPTS TO GIVE SLACK ON THE REEL AND EXTEND IT ARE UNSUCCESSFUL. THIS IS THE THIRD CHEVROLET EXPRESS VAN MY COMPANY OWNS THAT HAS EXPERIENCED THIS PROBLEM.
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
New Vehicle Monitoring Programs Section in IVH
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 0 | 0 | 0 | — |
| 2024 | 2 | 0 | 0 | — |
| 2023 | 0 | 0 | 0 | — |
| 2022 | 0 | 0 | 0 | — |
| 2021 | 1 | 0 | 0 | — |
| 2020 | 0 | 0 | 0 | — |
| 2019 | 2 | 0 | 0 | — |
| 2018 | 0 | 0 | 0 | — |
| 2017 | 0 | 0 | 0 | — |
| 2016 | 0 | 0 | 0 | — |
| 2015 | 0 | 0 | 0 | — |
| 2014 | 1 | 1 | 0 | — |
| 2013 | 1 | 0 | 0 | — |
| 2012Viewing | 5 | 0 | 0 | — |
| 2011 | 0 | 0 | 0 | — |
| 2010 | 4 | 1 | 0 | — |
| 2009 | 9 | 2 | 0 | — |
| 2008 | 11 | 1 | 0 | 37.9 |
| 2007 | 11 | 1 | 0 | 42.1 |
| 2006 | 15 | 1 | 0 | 40.5 |
| 2005 | 17 | 1 | 0 | 44.5 |
| 2004 | 16 | 0 | 0 | 32.0 |
| 2003 | 12 | 0 | 1 | 48.0 |
| 2002 | 3 | 1 | 0 | — |
| 2001 | 11 | 1 | 0 | 43.4 |
| 2000 | 4 | 1 | 0 | — |
| 1999 | 4 | 1 | 0 | — |
| 1998 | 3 | 0 | 0 | — |
| 1997 | 2 | 0 | 0 | — |
| 1996 | 0 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.