RoadVitals

1999 Chevrolet Express 3500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest May 5, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 24, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 1999 Chevrolet Express 3500, most frequently naming the body & structure, brakes and electrical categories. 1 safety recall has been issued covering this model year; and 9 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure125.0%
  • Brakes125.0%
  • Electrical125.0%
  • Other / unspecified125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
07E088000

EQUIPMENT

Oct 24, 2007
121,680 units potentially affected
The defect: CERTAIN HONEYWELL FRAM RACING BRAND HP4 AND HP8 OIL FILTERS THAT WERE MANUFACTURED FROM MAY 25, 2006, THROUGH SEPTEMBER 14, 2007, AND SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR VEHICLES LIST ABOVE. THE AFFECTED FILTERS ARE MARKED WITH A DATE CODE A61451 THROUGH A72571 SEQUENTIALLY. THE DATE CODE AND PART NUMBER APPEAR ON THE FILTER HOUSING. FRAM RACING HP4 AND HP8 OIL FILTERS NOT BEARING A DATE CODE IN THIS RANGE ARE NOT AFFECTED BY THIS RECALL. THE GASKET OF THE OIL FILTER BECOMES MORE PLIABLE UNDER HIGH TEMPERATURES AND PRESSURES.
The risk: THIS CONDITION MAY CAUSE INADEQUATE SEALING AND LOSS OF ENGINE OIL, POSSIBLY RESULTING IN A FIRE.
The remedy: HONEYWELL WILL REPLACE THE AFFECTED OIL FILTERS FREE OF CHARGE. THE RECALL BEGAN DURING NOVEMBER 2007. OWNERS CAN CONTACT FRAM CUSTOMER SERVICE TOLL-FREE AT 1-800-890-2075.
HONEYWELL INTERNATIONAL, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed May 5, 2018

AN ASE/AAA CERTIFIED MECHANIC INSTALLED A PASSENGER CAR RATED TIRE ON THE VEHICLE, INFLATED TO 36 PSI. THE PLATE ON THE VEHICLE IS FOR AN E RATED TIRE (LT245/75R16E 80 PSI). THE TIRES INSTALLED WERE DOT R88Y 25BR0418 (OHTSU P245/75R16). WHEN ORIGINALLY CHALLENGED, THE SHOP ATTEMPTED TO HAVE ME KEEP THE TIRE ON THE VEHICLE. AFTER COMPLAINING THROUGH AAA THE TIRE SHOP ACCEPTED RETURN ON THE TIRES. AS I WAS REQUIRED TO WAIT FOR SOME TIME TO GET THE ORIGINAL SHOP TO ACCEPT RETURN I WENT TO ANOTHER SHOP TO HAVE THE P TIRES REPLACED WITH LT E-RATE TIRES. AT ANOTHER SHOP (A NATION CHAIN RETAIL CENTER) I WAS OFFERED FOR SALE C-RATE TIRES. NOW THAT THE FORD EXPLORER / FIRESTONE RECALL IS NOW A FADING MEMORY, I AM CONCERNED THAT MULTIPLE TIRE SHOPS OFFERED FOR SALE UNDER RATED TIRES FOR MY VEHICLE.

NHTSA ID
11092073
Incident
Apr 30, 2018
Mileage
109,000 mi
Electrical
Filed Jul 31, 2015

TL* THE CONTACT OWNS A 1999 CHEVROLET EXPRESS 3500. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO FIVE DIFFERENT DEALERS. THE TECHNICIAN DIAGNOSED THAT THE CRANK SHAFT SENSOR, OXYGEN SENSOR, FUEL FILTER, DISTRIBUTOR, COIL SPARK PLUG WIRES, TIMING GEARING CHAIN, AND FUSES WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED OVER FIVE TIMES, HOWEVER, THE FAILURE RECURRED EACH TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

NHTSA ID
10745434
Incident
Oct 15, 2014
Mileage
200,000 mi
Brakes
Filed Apr 25, 2013

TL* THE CONTACT OWNS A 1999 CHEVROLET EXPRESS G3500. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE BRAKE PEDAL SUDDENLY FAILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DETERMINED THAT THE BRAKES LINE WERE CORRODED UP TO THE MASTER CYLINDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 128,000.

NHTSA ID
10509567
Incident
Apr 20, 2013
Mileage
128,000 mi
Body & structure
Filed Jun 8, 2009

BADLY RUSTED FRAME. *TR

NHTSA ID
10273159
Incident
Jun 6, 2009
Mileage
145,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

23-NA-144

SERVICE BRAKES

This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.

17-NA-073

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

16NA260

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.

Recalls

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Vehicle Recalls

99-08-51-007F

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; WHEELS

Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility — Outside Company later in this bulletin.

99-08-51-007F

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; WHEELS

Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility — Outside Company later in this bulletin.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Express 3500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2024200—
2023000—
2022000—
2021100—
2020000—
2019200—
2018000—
2017000—
2016000—
2015000—
2014110—
2013100—
2012500—
2011000—
2010410—
2009920—
2008111037.9
2007111042.1
2006151040.5
2005171044.5
2004160032.0
2003120148.0
2002310—
2001111043.4
2000410—
1999Viewing410—
1998300—
1997200—
1996000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.