RoadVitals

2001 Chevrolet Express 3500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Nov 28, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 24, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
1 injuries, 0 deaths reported

Overview

Our database contains 11 NHTSA owner-reported complaints for the 2001 Chevrolet Express 3500, most frequently naming the engine, tires & wheels and brakes categories. 1 safety recall has been issued covering this model year; and 61 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine428.6%
  • Tires & wheels321.4%
  • Brakes214.3%
  • Electrical17.1%
  • Body & structure17.1%
  • Fuel system17.1%
  • Steering17.1%
  • Airbags17.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
07E088000

EQUIPMENT

Oct 24, 2007
121,680 units potentially affected
The defect: CERTAIN HONEYWELL FRAM RACING BRAND HP4 AND HP8 OIL FILTERS THAT WERE MANUFACTURED FROM MAY 25, 2006, THROUGH SEPTEMBER 14, 2007, AND SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR VEHICLES LIST ABOVE. THE AFFECTED FILTERS ARE MARKED WITH A DATE CODE A61451 THROUGH A72571 SEQUENTIALLY. THE DATE CODE AND PART NUMBER APPEAR ON THE FILTER HOUSING. FRAM RACING HP4 AND HP8 OIL FILTERS NOT BEARING A DATE CODE IN THIS RANGE ARE NOT AFFECTED BY THIS RECALL. THE GASKET OF THE OIL FILTER BECOMES MORE PLIABLE UNDER HIGH TEMPERATURES AND PRESSURES.
The risk: THIS CONDITION MAY CAUSE INADEQUATE SEALING AND LOSS OF ENGINE OIL, POSSIBLY RESULTING IN A FIRE.
The remedy: HONEYWELL WILL REPLACE THE AFFECTED OIL FILTERS FREE OF CHARGE. THE RECALL BEGAN DURING NOVEMBER 2007. OWNERS CAN CONTACT FRAM CUSTOMER SERVICE TOLL-FREE AT 1-800-890-2075.
HONEYWELL INTERNATIONAL, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 11
Tires & wheels
Filed Nov 28, 2017

TL* THE CONTACT OWNS A 2001 CHEVROLET EXPRESS 3500 EQUIPPED WITH DEXTERO DHT2 TIRES, SIZE: LT245/75R/16 (NA). WHILE TRAVELING AT HIGHWAY SPEEDS, THE REAR PASSENGER TIRE EXPERIENCED A BLOW OUT. THE VEHICLE WAS TOWED TO AMERICAN CUSTOM TIRE INC (1300 W MAIN ST, QUARTZSITE, AZ) WHERE IT WAS DIAGNOSED THAT THE INTERNAL SIDEWALL FAILED. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND DID NOT ASSIST. THE VIN AND VEHICLE FAILURE MILEAGE WERE UNKNOWN. THE TIRE FAILURE MILEAGE WAS 1,500.

NHTSA ID
11050993
Incident
Nov 22, 2017
ElectricalEngineFuel system
Filed Jun 1, 2016

THE "PCM"-PUMP CONTROL MODULE LOCATED ON THE INJECTION PUMP THAT IS IN CHARGE OF OPERATING AND COORDINATING PUMP OPERATIONS FAILS AFTER 30,000 TO 40,000 MILES. THIS CAUSES THE VEHICLE TO STOP RUNNING--NO BRAKES OR STEERING SIMILAR TO IGNITION SWITCH PROBLEM IN OTHER VEHICLES. GM LIKES TO GET 1,400 TO FIX, AFTER THE TOW. THANKS [XXX] A BETTER FIX NEEDS TO BE MADE HERE RATHER THAN INSTALLING ANOTHER DEFECTIVE PART. THIS PROBLEM HAPPENS IN ALL THE 6.5 DIESEL MOTORS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10871926
Incident
Jun 1, 2014
Mileage
70,000 mi
EngineSteering
Filed May 17, 2016

THE REAR MAIN SEAL, FRONT HARMONIC SEAL AND POWER STEERING PUMP SHAFT SEAL ARE LEAKING. THE VEHICLE HAS 96,000 MILES ON IT. THIS SHOULD NOT BE. I TOOK IT TO A SHOP LAST WEEK TO HAVE PROBLEM FIXED. NEED HELP VERY EXPENSIVE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10865402
Incident
May 11, 2016
Mileage
98,000 mi
Brakes
Filed Jan 29, 2012

BRAKE LINES SEVERELY CORRODED AND RUSTED AT MULTIPLE LOCATIONS. COMPLETE REPLACEMENT IS REQUIRED TO RENEW SAFETY INSPECTION CERTIFICATION.

NHTSA ID
10446431
Incident
Jan 5, 2012
Mileage
68,570 mi
Brakes
Filed Jul 29, 2010
Crash reported

TL* THE CONTACT OWNS A 2001 CHEVROLET EXPRESS 3500 VAN. THE CONTACT WAS APPROACHING A TRAFFIC STOP WHEN HE APPLIED THE BRAKES. THE BRAKES ENGAGED MOMENTARILY AND THEN INDEPENDENTLY RELEASED. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THE FAILURE OCCURRED ONCE PRIOR TO THE CRASH. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE BRAKE CYLINDER SENSOR MAY POTENTIALLY HAVE CAUSED THE FAILURE AND WERE KEEPING THE BRAKE LINES CLOSED WITHOUT ALLOWING PRESSURE TO RELEASE AND STOP THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 12,419. UPDATED 10/26/10. *LJ UPDATED 10/26/10

NHTSA ID
10346137
Incident
Jun 20, 2010
Mileage
12,419 mi
Engine
Filed Jul 28, 2010

TL* THE CONTACT OWNS A 2001 CHEVROLET EXPRESS 3500 VAN. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS THE CONTACT WAS COASTING TO A STOP, THE VEHICLE INDEPENDENTLY RESTARTED. THE MANUFACTURER ADVISED THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 90,000.

NHTSA ID
10345862
Incident
Jul 26, 2010
Mileage
90,000 mi
Tires & wheels
Filed Apr 28, 2008

TIRE TREAD SEPARATED FROM TIRE CARCASS. *TR

NHTSA ID
10225892
Incident
Apr 16, 2007
Mileage
43,272 mi
Airbags
Filed Jan 23, 2007
Crash reported1 injury reported

TL*- THE CONTACT STATED THAT ON 12/14/06 AT 7:30 PM ON A CLEAR EVENING A SECOND VEHICLE RAN A RED LIGHT AND THE CONTACT'S VEHICLE HIT THE OTHER VEHICLE ON THE PASSENGER FRONT SIDE AT 55 MPH WITH THE 2001 CHEVROLET EXPRESS 3500. THE CONTACT STATED THAT HE LOST CONTROL OF THE VEHICLE AND HIT A DITCH HEAD ON AT 50 MPH. THE POLICE WERE CALLED, HE DIDN'T SPEAK WITH AN OFFICER BECAUSE THE CONTACT WAS FLOWN BY HELICOPTER TO THE HOSPITAL. THE CONTACT SUSTAINED BROKEN RIBS, A BROKEN PELVIS, AND OTHER INJURIES. THE CONTACT STATED THAT THE SEAT BELT HARNESS DID RESTRAIN HIM, BUT THE AIR BAG DIDN'T DEPLOY. THE NATURE OF THIS COMPLAINT IS THE AIR BAGS DID NOT DEPLOY. *AK UPDATED 2/22/2007 - *NM

NHTSA ID
10179463
Incident
Dec 14, 2006
Mileage
47,500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

03-06-01-023I

ENGINE

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

03-06-01-023H

ENGINE

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

24-NA-141

POWER TRAIN

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

16-NA-383

ENGINE; FUEL/PROPULSION SYSTEM

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Express 3500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2024200—
2023000—
2022000—
2021100—
2020000—
2019200—
2018000—
2017000—
2016000—
2015000—
2014110—
2013100—
2012500—
2011000—
2010410—
2009920—
2008111037.9
2007111042.1
2006151040.5
2005171044.5
2004160032.0
2003120148.0
2002310—
2001Viewing111043.4
2000410—
1999410—
1998300—
1997200—
1996000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.