RoadVitals

2000 Chevrolet Express 3500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Aug 9, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 24, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2000 Chevrolet Express 3500, most frequently naming the tires & wheels and brakes categories. 1 safety recall has been issued covering this model year; and 54 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels266.7%
  • Brakes133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
07E088000

EQUIPMENT

Oct 24, 2007
121,680 units potentially affected
The defect: CERTAIN HONEYWELL FRAM RACING BRAND HP4 AND HP8 OIL FILTERS THAT WERE MANUFACTURED FROM MAY 25, 2006, THROUGH SEPTEMBER 14, 2007, AND SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR VEHICLES LIST ABOVE. THE AFFECTED FILTERS ARE MARKED WITH A DATE CODE A61451 THROUGH A72571 SEQUENTIALLY. THE DATE CODE AND PART NUMBER APPEAR ON THE FILTER HOUSING. FRAM RACING HP4 AND HP8 OIL FILTERS NOT BEARING A DATE CODE IN THIS RANGE ARE NOT AFFECTED BY THIS RECALL. THE GASKET OF THE OIL FILTER BECOMES MORE PLIABLE UNDER HIGH TEMPERATURES AND PRESSURES.
The risk: THIS CONDITION MAY CAUSE INADEQUATE SEALING AND LOSS OF ENGINE OIL, POSSIBLY RESULTING IN A FIRE.
The remedy: HONEYWELL WILL REPLACE THE AFFECTED OIL FILTERS FREE OF CHARGE. THE RECALL BEGAN DURING NOVEMBER 2007. OWNERS CAN CONTACT FRAM CUSTOMER SERVICE TOLL-FREE AT 1-800-890-2075.
HONEYWELL INTERNATIONAL, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Aug 9, 2020

THIS IS THE 4TH GENERAL GRABBER HTS TIRE FAILURE I HAVE EXPERIENCED FOR THIS VEHICLE. I HAVE REPORTED THE SAFETY ISSUE WITH THIS TIRE IN PREVIOUS FAILURES, ALTHOUGH THE WEBSITE SHOWS NO FAILURES. GENERAL HAS A PROBLEM W/ THE MANUFACTURE OF IT'S E RATED 10 PLY TIRES. PLEASE KINDLY INVESTIGATE THE SAFETY ISSUE OF BELT SEPARATION AT APPROX 10-15K MILES, OPERATED AT SPEED OF 70 MPH OR LESS.

NHTSA ID
11344233
Incident
Jun 28, 2020
Mileage
10,000 mi
Tires & wheels
Filed Aug 9, 2020

GENERAL HTS 10 PLY E RATED TIRE FAILURE; SEPARATED BELT

NHTSA ID
11344230
Incident
Jun 28, 2020
Mileage
10,000 mi
Brakes
Filed Sep 13, 2012

THE FIRST TIME MAY 2009 MY BRAKES FAILED GOING DOWN A HILL,IT TURNS OUT THE MAIN BRAKE LINE HAD ROTTED OUT AND I LOST PRESSURE TO THE REAR BRAKES, I WAS LUCKY THERE WAS NO ONE COMING THRU THE INTERSECTION BECAUSE I COULD NOT STOP, MY VAN WAS LOADED AND WEIGHED 10,000 LBS. THIS IS THE SECOND TIME THE BRAKE LINES FAILED ON THIS VAN SEPT 2012 THE REAR AXLE BRAKE LINE FAILED ON THE HIGHWAY JUST LUCKY NO ONE WAS IN FRONT OF ME. I HAVE A 1985 GM VAN THAT HAS THE ORIGINAL BRAKE LINES ON IT AND THEY ARE IN VERY GOOD SHAPE. I HAVE A 1965 TOYOTA FJ45 THAT HAS THE ORIGINAL BRAKE LINES ON IT AND NO CORROSION ON THEM. WHAT IS WRONG HERE THESE LINES SHOULD LAST A LIFE TIME IT IS A SAFETY ITEM. NOW I WILL REPLACE THEM ALL WITH NEW BRAKE LINES BECAUSE I CAN'T TRUST THE REST OF THEM NOW I DON'T WANT TO DIE OR KILL SOMEONE ELSE. *TR

NHTSA ID
10475361
Incident
May 5, 2009
Mileage
120,000 mi
Filed Aug 17, 2012
Crash reported

ON I71 INTERSTATE, ENTERING I264 RAMP, TRAFFIC WENT FROM 60 MPH TO BASICALLY STOPPED EXTREMELY QUICK, NO CHOICE BUT TO SLAM ON THE BRAKES, I HAD LOCKED UP THE REAR BRAKES,ANTI-LOCK ON FRONT, THE PEDAL SUDDENLY WENT TO THE FLOOR, MIRACULOUSLY I ONLY TOUCH THE CAR IN FRONT,,,WE PULLED OVER, ALONG WITH 6 OTHER CARS,,WE FOUND NO DAMAGE TO THE FRONT OF MINE, NOR THE REAR OF THE CAR IN FRONT OF ME, NO ONE HIT ME FROM BEHIND. I LIMPED HOME ON THE EMERGENCY BRAKE, AND FOUND THE FRONT RIGHT CALIPER LINE WET WITH SPRAY INDICATIONS 12" AROUND THE FAILED LINE WHICH IS MOUNTED ON THE REAR OF THE MAIN-CROSS MEMBER OF THE FRAME...ALL BRAKE LINES ON MY VAN, WHETHER IN THE SPRAY LINE FROM WHEELS OR NOT, ARE VERY CORRODED...THE WHOLE SYSTEM WILL NEED TO BE REPLACED. *TR

NHTSA ID
10471272
Incident
Aug 16, 2012
Mileage
176,799 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

03-06-01-023H

ENGINE

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

24-NA-141

POWER TRAIN

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

16-NA-383

ENGINE; FUEL/PROPULSION SYSTEM

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

18-NA-099

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

24-NA-098

ELECTRICAL SYSTEM

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Express 3500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2024200—
2023000—
2022000—
2021100—
2020000—
2019200—
2018000—
2017000—
2016000—
2015000—
2014110—
2013100—
2012500—
2011000—
2010410—
2009920—
2008111037.9
2007111042.1
2006151040.5
2005171044.5
2004160032.0
2003120148.0
2002310—
2001111043.4
2000Viewing410—
1999410—
1998300—
1997200—
1996000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.