Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Nov 28, 2017
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 15, 2006
What this page shows
Our database holds 11 NHTSA owner-reported complaints for the 2001 Chevrolet Express 3500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–11 of 11
Tires & wheels
Filed Nov 28, 2017
TL* THE CONTACT OWNS A 2001 CHEVROLET EXPRESS 3500 EQUIPPED WITH DEXTERO DHT2 TIRES, SIZE: LT245/75R/16 (NA). WHILE TRAVELING AT HIGHWAY SPEEDS, THE REAR PASSENGER TIRE EXPERIENCED A BLOW OUT. THE VEHICLE WAS TOWED TO AMERICAN CUSTOM TIRE INC (1300 W MAIN ST, QUARTZSITE, AZ) WHERE IT WAS DIAGNOSED THAT THE INTERNAL SIDEWALL FAILED. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND DID NOT ASSIST. THE VIN AND VEHICLE FAILURE MILEAGE WERE UNKNOWN. THE TIRE FAILURE MILEAGE WAS 1,500.
NHTSA ID
11050993
Incident
Nov 22, 2017
ElectricalEngineFuel system
Filed Jun 1, 2016
THE "PCM"-PUMP CONTROL MODULE LOCATED ON THE INJECTION PUMP THAT IS IN CHARGE OF OPERATING AND COORDINATING PUMP OPERATIONS FAILS AFTER 30,000 TO 40,000 MILES. THIS CAUSES THE VEHICLE TO STOP RUNNING--NO BRAKES OR STEERING SIMILAR TO IGNITION SWITCH PROBLEM IN OTHER VEHICLES. GM LIKES TO GET 1,400 TO FIX, AFTER THE TOW. THANKS [XXX] A BETTER FIX NEEDS TO BE MADE HERE RATHER THAN INSTALLING ANOTHER DEFECTIVE PART. THIS PROBLEM HAPPENS IN ALL THE 6.5 DIESEL MOTORS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
10871926
Incident
Jun 1, 2014
Mileage
70,000 mi
EngineSteering
Filed May 17, 2016
THE REAR MAIN SEAL, FRONT HARMONIC SEAL AND POWER STEERING PUMP SHAFT SEAL ARE LEAKING. THE VEHICLE HAS 96,000 MILES ON IT. THIS SHOULD NOT BE. I TOOK IT TO A SHOP LAST WEEK TO HAVE PROBLEM FIXED. NEED HELP VERY EXPENSIVE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
10865402
Incident
May 11, 2016
Mileage
98,000 mi
Brakes
Filed Jan 29, 2012
BRAKE LINES SEVERELY CORRODED AND RUSTED AT MULTIPLE LOCATIONS. COMPLETE REPLACEMENT IS REQUIRED TO RENEW SAFETY INSPECTION CERTIFICATION.
NHTSA ID
10446431
Incident
Jan 5, 2012
Mileage
68,570 mi
Brakes
Filed Jul 29, 2010
Crash reported
TL* THE CONTACT OWNS A 2001 CHEVROLET EXPRESS 3500 VAN. THE CONTACT WAS APPROACHING A TRAFFIC STOP WHEN HE APPLIED THE BRAKES. THE BRAKES ENGAGED MOMENTARILY AND THEN INDEPENDENTLY RELEASED. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THE FAILURE OCCURRED ONCE PRIOR TO THE CRASH. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE BRAKE CYLINDER SENSOR MAY POTENTIALLY HAVE CAUSED THE FAILURE AND WERE KEEPING THE BRAKE LINES CLOSED WITHOUT ALLOWING PRESSURE TO RELEASE AND STOP THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 12,419. UPDATED 10/26/10. *LJ UPDATED 10/26/10
NHTSA ID
10346137
Incident
Jun 20, 2010
Mileage
12,419 mi
Engine
Filed Jul 28, 2010
TL* THE CONTACT OWNS A 2001 CHEVROLET EXPRESS 3500 VAN. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS THE CONTACT WAS COASTING TO A STOP, THE VEHICLE INDEPENDENTLY RESTARTED. THE MANUFACTURER ADVISED THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 90,000.
NHTSA ID
10345862
Incident
Jul 26, 2010
Mileage
90,000 mi
Tires & wheels
Filed Apr 28, 2008
TIRE TREAD SEPARATED FROM TIRE CARCASS. *TR
NHTSA ID
10225892
Incident
Apr 16, 2007
Mileage
43,272 mi
Airbags
Filed Jan 23, 2007
Crash reported1 injury reported
TL*- THE CONTACT STATED THAT ON 12/14/06 AT 7:30 PM ON A CLEAR EVENING A SECOND VEHICLE RAN A RED LIGHT AND THE CONTACT'S VEHICLE HIT THE OTHER VEHICLE ON THE PASSENGER FRONT SIDE AT 55 MPH WITH THE 2001 CHEVROLET EXPRESS 3500. THE CONTACT STATED THAT HE LOST CONTROL OF THE VEHICLE AND HIT A DITCH HEAD ON AT 50 MPH. THE POLICE WERE CALLED, HE DIDN'T SPEAK WITH AN OFFICER BECAUSE THE CONTACT WAS FLOWN BY HELICOPTER TO THE HOSPITAL. THE CONTACT SUSTAINED BROKEN RIBS, A BROKEN PELVIS, AND OTHER INJURIES. THE CONTACT STATED THAT THE SEAT BELT HARNESS DID RESTRAIN HIM, BUT THE AIR BAG DIDN'T DEPLOY. THE NATURE OF THIS COMPLAINT IS THE AIR BAGS DID NOT DEPLOY. *AK UPDATED 2/22/2007 - *NM
NHTSA ID
10179463
Incident
Dec 14, 2006
Mileage
47,500 mi
Engine
Filed Sep 19, 2006
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS UNDER NORMAL DRIVING CONDITIONS, THE ENGINE STALLED AND OPERATED AT A REDUCED SPEED. THE REDUCED ENGINE POWER LIGHT ILLUMINATED. THE CONTACT PULLED OVER WITHOUT INCIDENT AND TURNED THE IGNITION OFF. AFTER A PERIOD OF 15 MINUTES, THE ENGINE EASILY RESTARTED WITHOUT FURTHER INCIDENT ALTHOUGH AFTER RESTARTING THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE ACCELERATOR MODULE OF THE ENGINE NEEDED TO BE REPLACED. AFTERWARDS, THE ENGINE STALLING AND REDUCED POWER PERSISTED. THE MANUFACTURER WAS NOTIFIED. NUMEROUS PARTS HAVE BEEN REPLACED IN THE VEHICLE SUCH AS A SENSOR, CRANKSHAFT, THROTTLE BODY UNIT, AND A WIRING CONNECTOR. UPDATED 11/03/06. *JB
NHTSA ID
10168631
Incident
Jun 28, 2002
Mileage
3,566 mi
Tires & wheels
Filed Aug 18, 2006
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH ON THE INTERSTATE DURING DRY ROAD CONDITIONS, THE TREAD SEPARATED FROM THE DRIVER'S REAR TIRE. THE CONTACT HEARD A VIBRATION IN THE REAR OF THE VEHICLE PRIOR TO THE INCIDENT. THE DEALERSHIP WAS NOT NOTIFIED. THE TIRE WAS A FIRESTONE STEEL TX RADIAL R4S. *AK
NHTSA ID
10165923
Incident
Aug 18, 2006
Mileage
38,991 mi
Body & structure
Filed Aug 15, 2006
DT*: THE CONTACT STATED THE REINFORCEMENT TO THE FRONT BUMPER WAS SEVERELY RUSTED. THE SERVICE DEALER AND MANUFACTURER WERE CONTACTED. UPDATED 9/13/2006 - THE SERVICE DEALER REPLACED THE REINFORCEMENT BAR WHICH WAS UNDER WARRANTY. THE CONSUMER BELIEVES IT SHOULD BE REDESIGNED SO THAT IT WILL NOT DETERIORATE IN A SHORT TIME. *NM
NHTSA ID
10165498
Incident
Jun 15, 2005
Mileage
16,350 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.