RoadVitals

1996 Jaguar Xjs Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Aug 28, 2004
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
6
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 1996 Jaguar Xjs, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Body & structure225.0%
  • Electrical225.0%
  • Driver assistance112.5%
  • Engine112.5%
  • Interior & seats112.5%
  • Transmission112.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

2
reports

From owner reports, verbatim

CONVERTIBLE TOP LEAKING.

NHTSA ID 526138 · filed Dec 11, 1997

DOOR LOCKS HAVE LOCKED UP SEVERAL TIMES, FREEZING IN COLD WEATHER.

NHTSA ID 525332 · filed Nov 24, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

2
reports

From owner reports, verbatim

ADVISED ELECTRICAL WIRING HARNESS NOT AVAILABLE, LOCAL JAGUAR REPRESENTAIVE (DAVID BAMBER) NOTIFIED AND HE INDICATED HE WOULD LOCATE. AFTER TWO MONTHS I CALLED JAGUAR CUSTOMER SERVICE ON JUNE 26, 2002 1-800-452-4827, OPTION 9, EXT. 8264 (ROBERT BOSACK AND SUBJECT WAS ASSIGNED CASE #6182217. JULY 18, 2002 TALKED WITH MS ROMERO , SUPERVISOR IN CUSTOMER SERVICE, 1800-452-4827, OPTION 9 EXT 8089, NO NEW RESULTS. JULY 18, 2002 WROTE PRESIDENT MICHAEL O'DRISCOLL, JAGUAR, 555 MACARTHUR BLVD., MAHWAH, NJ 07430 ASKING FOR HELP. JULY 22, 2002 RECEIVED RESPONSE FROM MS NANCY SYNOL, EXECUTIVE LIAISON, BUT NO NEW ADVICE. FROM JULY 29, 2002 THROUGH OCT, 30, 2002 TALKED WITH CUST. SVS.REPS.- ONLY WORD WAS STILL TRYING TO OBTAIN PART. I HAVE CORRESPONDENCE, ETC. IN MORE DETAIL AVAILABLE. DT

NHTSA ID 769153 · filed Oct 31, 2002

ENGINE DIES WHEN SLOWING DOWN IN TRAFFIC. HAS DIED OUT IN TRAFFIC ON INTERSTATE HIGHWAY THREE TIMES. DEALER CANNOT FIND OUT WHAT IS WRONG.- HAS BEEN SERVICED THREE TIMES (TOTAL OF 26 DAYS) SINCE AUGUST, AND TODAY IS BEING FLATBEDDED BACK FOR FOURTH TIME BECAUSE OF SAME PROBLEM. MILEAGE IN AUGUST 49099 AND NOW 50963. FIRST SERVICE FOR THIS PROBLEM WAS AT THOMAS JAGUAR IN HARTFORD, LAST TWO TIMES CHECKERED FLAGG LYNNHAVEN IN VA. BEACH, VA, TELEPHONE 757-490-1111. *AK

NHTSA ID 756503 · filed Jan 7, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

1
report

From owner reports, verbatim

ACCELERATOR PEDAL JAMS IN UP POSITION. TO CLEAR ACCELERATOR PEDAL, DRIVER MUST TAP UPPER FACE OF THE PEDAL WITH THE BALL OF HIS FOOT. THE PEDAL WILL NOT JAM AGAIN UNLESS THE DRIVER TAKES HIS FOOT OFF THE PEDAL. TO UNJAM, REPEAT PROCEDURE ABOVE. NOTE WHEN ENGINE IS IN NEUTRAL OR TURNED OFF, THE PEDAL WORKS PERFECTLY. *JB

NHTSA ID 10088722 · filed Aug 28, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

VEHICLE WILL INTERMITTENTLY SHUT OFF/LOSS OF POWER WHICH COULD RESULT IN AN ACCIDENT.DEALER CANNOT DETERMINE DEFECT. *AK

NHTSA ID 829373 · filed Oct 23, 1998

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

DOOR LOCKS HAVE LOCKED UP SEVERAL TIMES, FREEZING IN COLD WEATHER.

NHTSA ID 525332 · filed Nov 24, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

1
report

From owner reports, verbatim

WHILE DRIVING, TRANSMISSION LINE EXPLODED AND OIL SPILLED ALL OVER THE CATALYTIC CONVERTER, AND VEHICLE CAUGHT ON FIRE. DEALER CONTACTED.*AK CONSUEMR WAS IN MOTION WHEN SMOKE EMMITED FROM UNDER THE VEHICLE. CONSUEMR EXITED VEHICLE AND PASSER BYS LET HIM KNOW THERE WAS A FIRE UNDERNEATH THE VEHICLE. OIL WAS STILL LEAKING. *JG

NHTSA ID 8016602 · filed Aug 19, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .