RoadVitals

1996 Jaguar Xjs

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Aug 28, 2004
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 19, 2006
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 7 NHTSA owner-reported complaints for the 1996 Jaguar Xjs, most frequently naming the body & structure, electrical and driver assistance categories. 1 safety recall has been issued covering this model year; and 44 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure225.0%
  • Electrical225.0%
  • Driver assistance112.5%
  • Engine112.5%
  • Interior & seats112.5%
  • Transmission112.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
06E043000

FUEL SYSTEM, GASOLINE

May 19, 2006
88,303 units potentially affected
The defect: CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
The risk: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
The remedy: HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
HONEYWELL INTERNATIONAL, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Aug 28, 2004

ACCELERATOR PEDAL JAMS IN UP POSITION. TO CLEAR ACCELERATOR PEDAL, DRIVER MUST TAP UPPER FACE OF THE PEDAL WITH THE BALL OF HIS FOOT. THE PEDAL WILL NOT JAM AGAIN UNLESS THE DRIVER TAKES HIS FOOT OFF THE PEDAL. TO UNJAM, REPEAT PROCEDURE ABOVE. NOTE WHEN ENGINE IS IN NEUTRAL OR TURNED OFF, THE PEDAL WORKS PERFECTLY. *JB

NHTSA ID
10088722
Incident
Jul 30, 2004
Mileage
44,300 mi
Electrical
Filed Oct 31, 2002

ADVISED ELECTRICAL WIRING HARNESS NOT AVAILABLE, LOCAL JAGUAR REPRESENTAIVE (DAVID BAMBER) NOTIFIED AND HE INDICATED HE WOULD LOCATE. AFTER TWO MONTHS I CALLED JAGUAR CUSTOMER SERVICE ON JUNE 26, 2002 1-800-452-4827, OPTION 9, EXT. 8264 (ROBERT BOSACK AND SUBJECT WAS ASSIGNED CASE #6182217. JULY 18, 2002 TALKED WITH MS ROMERO , SUPERVISOR IN CUSTOMER SERVICE, 1800-452-4827, OPTION 9 EXT 8089, NO NEW RESULTS. JULY 18, 2002 WROTE PRESIDENT MICHAEL O'DRISCOLL, JAGUAR, 555 MACARTHUR BLVD., MAHWAH, NJ 07430 ASKING FOR HELP. JULY 22, 2002 RECEIVED RESPONSE FROM MS NANCY SYNOL, EXECUTIVE LIAISON, BUT NO NEW ADVICE. FROM JULY 29, 2002 THROUGH OCT, 30, 2002 TALKED WITH CUST. SVS.REPS.- ONLY WORD WAS STILL TRYING TO OBTAIN PART. I HAVE CORRESPONDENCE, ETC. IN MORE DETAIL AVAILABLE. DT

NHTSA ID
769153
Incident
Apr 30, 2002
Transmission
Filed Aug 19, 2002
Fire reported

WHILE DRIVING, TRANSMISSION LINE EXPLODED AND OIL SPILLED ALL OVER THE CATALYTIC CONVERTER, AND VEHICLE CAUGHT ON FIRE. DEALER CONTACTED.*AK CONSUEMR WAS IN MOTION WHEN SMOKE EMMITED FROM UNDER THE VEHICLE. CONSUEMR EXITED VEHICLE AND PASSER BYS LET HIM KNOW THERE WAS A FIRE UNDERNEATH THE VEHICLE. OIL WAS STILL LEAKING. *JG

NHTSA ID
8016602
Incident
Jul 19, 2002
Electrical
Filed Jan 7, 2002

ENGINE DIES WHEN SLOWING DOWN IN TRAFFIC. HAS DIED OUT IN TRAFFIC ON INTERSTATE HIGHWAY THREE TIMES. DEALER CANNOT FIND OUT WHAT IS WRONG.- HAS BEEN SERVICED THREE TIMES (TOTAL OF 26 DAYS) SINCE AUGUST, AND TODAY IS BEING FLATBEDDED BACK FOR FOURTH TIME BECAUSE OF SAME PROBLEM. MILEAGE IN AUGUST 49099 AND NOW 50963. FIRST SERVICE FOR THIS PROBLEM WAS AT THOMAS JAGUAR IN HARTFORD, LAST TWO TIMES CHECKERED FLAGG LYNNHAVEN IN VA. BEACH, VA, TELEPHONE 757-490-1111. *AK

NHTSA ID
756503
Incident
Aug 12, 2001
Engine
Filed Oct 23, 1998

VEHICLE WILL INTERMITTENTLY SHUT OFF/LOSS OF POWER WHICH COULD RESULT IN AN ACCIDENT.DEALER CANNOT DETERMINE DEFECT. *AK

NHTSA ID
829373
Body & structure
Filed Dec 11, 1997

CONVERTIBLE TOP LEAKING.

NHTSA ID
526138
Body & structureInterior & seats
Filed Nov 24, 1997

DOOR LOCKS HAVE LOCKED UP SEVERAL TIMES, FREEZING IN COLD WEATHER.

NHTSA ID
525332

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SFCC_09AUG18_REV

ELECTRICAL SYSTEM

18C - New face of InControl Touch Pro and 18C software improvements

SFCC_09AUG18_REV

EQUIPMENT

InControl Touch Pro phase 4 customer letter

SFCC_09AUG18_REV

EQUIPMENT

SIM card activation issues

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jaguar Xjs by model year
YearComplaintsRecallsInvestigationsIssue Index
2002100—
2001100—
1998100—
1997000—
1996Viewing710—
1995610—
1994610—
1993110—
1992421—
1991811—
1990153158.0
1989144162.9
1988741—
1987161—
1986241—
1985431—
1984231—
1983141—
1982161—
1981021—
1980140—
1979010—
1978121—
1977020—
1976040—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.