Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Dec 12, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 28, 2021
What this page shows
Our database holds 4 NHTSA owner-reported complaints for the 2019 Jayco Fifth Wheel Eagle. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–4 of 4
Body & structure
Filed Dec 12, 2024
Crash reported2 injuries reported
The welding job and the weak, inferior metal used to stabilize the the axels is faulty. We had an eight foot piece of iron fall off on the highway at 60mpg and nearly caused a massive pile up accident on top of damage to our 5th wheel, also making it nearly impossible to drive until we could find a metal fabricator to fix the problem, a simple weld job was not possible due to a poor, dangerous design by the manufacture of the frame. We have had the frame fixed 3 times so far until we finally found an engineer who understood the stupid design flaws and fixed it the correct way, not only is this extremely dangerous to anyone on the road, the correct fix has cost over $5,000 plus lost time, wages, emotional scares and a loss of any confidence in the safety of anything on the road today.
NHTSA ID
11630461
Incident
May 10, 2024
Body & structure
Filed Nov 23, 2024
Body detached from frame.
NHTSA ID
11627018
Incident
Sep 4, 2023
Body & structureSuspension
Filed May 21, 2022
While inspecting our recently purchased 5th wheel RV I noticed that the left front tire makes contact at times with a frame outrigger. The other three tires do not have an outrigger over them. I have contacted the local dealership, Big Sky RV who did not reply. I then contacted Jayco who pushed me to Lippert, the frame manufacturer who in turn pushed me back to Jayco claiming Jayco designed the frame. I provided pictures as requested to both but neither one appears to want to take corrective action or let know if this is a safe operating condition. I feel this tire rub on the outrigger is not normal and may cause the tire to wear more quickly or even fail if the tire heats up. If the tire should fail and comes apart this could cause damage to the RV, cause an accident, or cause an accident or damage a passing motorist vehicle. I have visually inspected the axles, spring mounts, and spring assembles. I did not find any broken welds or find that the axles have shifted out of alignment with the frame as well any uneven or unusual wear of suspension components.
NHTSA ID
11465554
Incident
Apr 9, 2022
Body & structure
Filed Oct 28, 2021
The contact owns a 2019 Jayco Eagle. The contact stated that the trailer was rocking a bit intermittently while driving approximately 55 MPH. The contact stated that the trailer was taken home and he noticed that the subframe underneath had fractured. The contact took the trailer to the dealer who informed them that the frame was no longer covered under warranty however, the springs and axles that had collapsed were covered. The contact took the trailer to a body shop who stated the frame was repairable. The trailer had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 6,000.
NHTSA ID
11438563
Incident
Aug 1, 2021
Mileage
6,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.