RoadVitals

2019 Jayco Fifth Wheel Eagle

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Dec 12, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Sep 2, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
2 injuries, 0 deaths reported

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2019 Jayco Fifth Wheel Eagle, most frequently naming the body & structure and suspension categories. 4 safety recalls have been issued covering this model year; and 8 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure480.0%
  • Suspension120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V685000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

Sep 2, 2021
29,825 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2018-2021 Jayco Eagle, Talon, 2020 Eagle HT, 2021 Jay Feather, Jay Flight Bungalow, Jay Flight Octane, North Point, Octane Super Lite, Pinnacle, White Hawk, 2021-2022 Jay Flights SLX, Jay Flight, and 2017-2021 Seismic recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
The risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
The remedy: Dealers will replace the regulator, and test the propane system for leaks, free of charge. Owner notification letters were mailed November 1, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Jayco, Inc.View on NHTSA.gov
21V425000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

Jun 4, 2021
87,649 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
The risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
The remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Jayco, Inc.View on NHTSA.gov
19V700000

EQUIPMENT

Oct 3, 2019
637 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2019 Eagle HT and Eagle recreational trailers. The gas range does not vent outside, which can cause carbon monoxide to build up inside the trailer.
The risk: If the range does not properly vent outside, it can cause a build up of carbon monoxide inside the trailer, increasing the risk of personal injury or death.
The remedy: Jayco will notify owners, and dealers will install a range hood vent out the sidewall of the trailer, free of charge. The recall began November 18, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901438.
Jayco, Inc.Manufacturer number 9901438View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Dec 12, 2024
Crash reported2 injuries reported

The welding job and the weak, inferior metal used to stabilize the the axels is faulty. We had an eight foot piece of iron fall off on the highway at 60mpg and nearly caused a massive pile up accident on top of damage to our 5th wheel, also making it nearly impossible to drive until we could find a metal fabricator to fix the problem, a simple weld job was not possible due to a poor, dangerous design by the manufacture of the frame. We have had the frame fixed 3 times so far until we finally found an engineer who understood the stupid design flaws and fixed it the correct way, not only is this extremely dangerous to anyone on the road, the correct fix has cost over $5,000 plus lost time, wages, emotional scares and a loss of any confidence in the safety of anything on the road today.

NHTSA ID
11630461
Incident
May 10, 2024
Body & structure
Filed Nov 23, 2024

Body detached from frame.

NHTSA ID
11627018
Incident
Sep 4, 2023
Body & structureSuspension
Filed May 21, 2022

While inspecting our recently purchased 5th wheel RV I noticed that the left front tire makes contact at times with a frame outrigger. The other three tires do not have an outrigger over them. I have contacted the local dealership, Big Sky RV who did not reply. I then contacted Jayco who pushed me to Lippert, the frame manufacturer who in turn pushed me back to Jayco claiming Jayco designed the frame. I provided pictures as requested to both but neither one appears to want to take corrective action or let know if this is a safe operating condition. I feel this tire rub on the outrigger is not normal and may cause the tire to wear more quickly or even fail if the tire heats up. If the tire should fail and comes apart this could cause damage to the RV, cause an accident, or cause an accident or damage a passing motorist vehicle. I have visually inspected the axles, spring mounts, and spring assembles. I did not find any broken welds or find that the axles have shifted out of alignment with the frame as well any uneven or unusual wear of suspension components.

NHTSA ID
11465554
Incident
Apr 9, 2022
Body & structure
Filed Oct 28, 2021

The contact owns a 2019 Jayco Eagle. The contact stated that the trailer was rocking a bit intermittently while driving approximately 55 MPH. The contact stated that the trailer was taken home and he noticed that the subframe underneath had fractured. The contact took the trailer to the dealer who informed them that the frame was no longer covered under warranty however, the springs and axles that had collapsed were covered. The contact took the trailer to a body shop who stated the frame was repairable. The trailer had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 6,000.

NHTSA ID
11438563
Incident
Aug 1, 2021
Mileage
6,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

22-043

STRUCTURE

Standard Repair Instructions detailing how to repair a unit with a crack in the sidewall near the slideout.

SRP - 22-043

EQUIPMENT; EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER; STRUCTURE

(SRP) Standard repair procedure for crack forming at the front bottom corner of the off door side (ODS) or door side (DS) Front Slide Out on certain Jayco 5th wheel travel trailers.

19-019SRP

EQUIPMENT

Repair steps regarding beltline/S-lock molding at sidewall

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

19-025

LATCHES/LOCKS/LINKAGES

Baggage doors may leaking due to incorrect O-ring installed in handle

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Fifth Wheel Eagle by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010—
2026000—
2025010—
2024000—
2022110—
2021230—
2020930—
2019Viewing440—
2016240—
2015140—
2012100—
2011200—
2010100—
2009000—
2008200—
2007000—
2006000—
2005000—
2004000—
2003000—
2002000—
2001000—
2000000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.