RoadVitals

2016 Jayco Fifth Wheel Eagle

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jul 30, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jul 27, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2016 Jayco Fifth Wheel Eagle, most frequently naming the brakes and other / unspecified categories. 4 safety recalls have been issued covering this model year; and 9 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes150.0%
  • Other / unspecified150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

Jul 27, 2016
3,085 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Jay Feather, Jay Flight, Jay Flight SLX, Eagle, White Hawk, and Octane travel trailers manufactured January 5, 2016, to July 18, 2016, equipped with a Sway Command anti-sway system. When connected to certain tow vehicles that have an integrated brake controller, and after the anti-sway system has applied the trailer brakes in response to a sway event, the trailer brakes may no longer function to slow or stop the trailer.
The risk: A loss of trailer brakes may lengthen the distance needed to stop the vehicle and cause a loss of vehicle control, increasing the risk of a crash.
The remedy: Jayco will notify owners, and dealers will remove the Sway Command system from the affected travel trailers, free of charge. The recall began on August 3, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901308.
Jayco, Inc.Manufacturer number 9901308View on NHTSA.gov

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Feb 29, 2016
2,105 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain model year 2016 Eagle Half Ton fifth wheels and Eagle travel trailers manufactured April 8, 2015, to February 19, 2016. In the affected trailers, the positive cable (B+) connecting the battery box to the roof-mounted solar panel preparation package may not be protected by a circuit breaker.
The risk: Without circuit protection, the wire may short circuit, increasing the risk of a fire.
The remedy: Jayco will notify owners, and dealers will tie the unprotected circuit into a 30amp circuit breaker, free of charge. The recall began on March 18, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901286.
Jayco, Inc.Manufacturer number 9901286View on NHTSA.gov

EQUIPMENT:OTHER:LABELS

Oct 21, 2015
724 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain model year 2016 Eagle Half Ton (HT) fifth wheel trailers manufactured May 19, 2015, to October 8, 2015. The affected vehicles do not have warning labels on the towing hitch to identify the maximum gross vehicle weight rating (GVWR) for towing, maximum tongue weight and towing vehicle braking information.
The risk: A vehicle operator could unknowingly overload the trailer, which may result in tire or axle failure and increase the risk of a crash.
The remedy: Jayco will notify owners, and dealers will apply the proper warning label, free of charge. The recall began on December 2, 2015. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901265.
Jayco, Inc.Manufacturer number 9901265View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Jul 30, 2020

I NOTICED A CRACK IN MY TRAILER RIM. IT HAS 2 SPIKES THAT ARE CRACKED COMPLETELY THROUGH. I THEN INSPECTED MY OTHER 3 TIRES AND FOUND 3 OTHER SPIKES ON ANOTHER TIRE. I IMMEDIATELY PUT ON A SPARE AND DROVE TO A TIRE SHOP TO GET ANOTHER TRAILER WHEEL. THE MANUFACTURER OF THE WHEEL IS HISPEC. THEY ARE LOCATED IN INDIANA NEAR THE RV MANUFACTURERS. THIS IS A HUGE SAFETY ISSUE AND THANKFULLY THE WHEELS DIDN'T COME APART WHILE TRAVELING DOWN THE INTERSTATE WITH MY FAMILY OF 4.*DT*JB*DT*JB

NHTSA ID
11342431
Incident
Jul 29, 2020
Mileage
15,000 mi
Brakes
Filed Oct 9, 2016

THE WIRING FOR THE ELECTRIC BRAKES WERE ROUTED OVER AND WRAPPED AROUND THE SPRINGS. THE WIRES WERE WRAPPED TIGHT ENOUGH THAT THERE WAS NO SLACK IN THE WIRING. THIS CONDITION WOULD EVENTUALLY LEAD TO THE WIRES SHORTING OUT CAUSING A FAILURE IN THE TRAILER'S BRAKING SYSTEM AND POSSIBLY TOW VEHICLE'S BRAKE CONTROLLER. I HAVE REPORTED THIS TO A FACTORY REPRESENTATIVE BUT I'M NOT CONFIDENT THEY UNDERSTAND THE SAFETY IMPLICATIONS. I FOUND THIS CONDITION WHILE INSPECTING THE TRAILER FOR OUR FIRST TRIP AND HAD THE WIRING REROUTED. I DO BELIEVE THAT THIS CONDITION EXISTS ON A LOT OF JAYCO'S PRODUCTS.

NHTSA ID
10914927
Incident
Jul 28, 2016
Mileage
100 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

22-043

STRUCTURE

Standard Repair Instructions detailing how to repair a unit with a crack in the sidewall near the slideout.

SRP - 22-043

EQUIPMENT; EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER; STRUCTURE

(SRP) Standard repair procedure for crack forming at the front bottom corner of the off door side (ODS) or door side (DS) Front Slide Out on certain Jayco 5th wheel travel trailers.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

19-024

STRUCTURE

Compartment door may be too narrow - add door shim

16-014

EQUIPMENT

Screws to attach cabinet to the slide out floor are too long, can cause extreme damage to flooring when slide out is in motion

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Fifth Wheel Eagle by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010
2026000
2025010
2024000
2022110
2021230
2020930
2019440
2016Viewing240
2015140
2012100
2011200
2010100
2009000
2008200
2007000
2006000
2005000
2004000
2003000
2002000
2001000
2000000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.