RoadVitals

2020 Jayco Fifth Wheel Eagle

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Jul 18, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Sep 2, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 9 NHTSA owner-reported complaints for the 2020 Jayco Fifth Wheel Eagle, most frequently naming the other / unspecified, body & structure and suspension categories. 3 safety recalls have been issued covering this model year; and 6 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified444.4%
  • Body & structure333.3%
  • Suspension222.2%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V685000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

Sep 2, 2021
29,825 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2018-2021 Jayco Eagle, Talon, 2020 Eagle HT, 2021 Jay Feather, Jay Flight Bungalow, Jay Flight Octane, North Point, Octane Super Lite, Pinnacle, White Hawk, 2021-2022 Jay Flights SLX, Jay Flight, and 2017-2021 Seismic recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
The risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
The remedy: Dealers will replace the regulator, and test the propane system for leaks, free of charge. Owner notification letters were mailed November 1, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Jayco, Inc.View on NHTSA.gov
21V425000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

Jun 4, 2021
87,649 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
The risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
The remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Jayco, Inc.View on NHTSA.gov
20V336000

VISIBILITY:GLASS, SIDE/REAR

Jun 9, 2020
1,105 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2020 Towable Eagle, Eagle HT, JayFlight, NorthPoint, Octane, Pinnacle, Seismic, and Talon recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
The risk: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
The remedy: Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
Jayco, Inc.Manufacturer number 9901508View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 9
Body & structure
Filed Jul 18, 2024

Poor steel to aluminum welding. Fiberglass sides are cracking due to welds cracking per service advisers at RV dealerships. Jayco is aware and telling RV owners the repair is on the owners. The sides could separate and come off during transport and possibly cause damages or accidents of other vehicles. Jayco has changed engineering and procedures because of this safety issue and refuse to make corrections to bring units up to safer standards. Jayco has a repair kit but owners are to foot the bill for repairs. A repair will cost owners at a minimum of $10K starting. Its sad Jayco is more concerned with profits than public safety especially when they are aware of the issue.

NHTSA ID
11603054
Incident
Jul 12, 2024
Other / unspecifiedSuspension
Filed Aug 12, 2022

Axel was manufactured with too much negative camber causing extreme tire ware. Blowouts could cause loss of control of vehicle.

NHTSA ID
11479057
Incident
Jul 19, 2022
Filed Jul 27, 2022

I have 2 recalls on this travel trailer, both related to propane systems. Recalls #20E-071 and 21V-425. 20E-071 was dated November 12,2020 and 21V-425 was dated August 2021. The dealer: Little Dealer Little Prices - 2350 West Deer Valley Road- Phoenix, AZ 85027 has failed to perform either of the recalls. I was gone there repeatedly to check on the status and was always told they were waiting for parts. In April of 2022 when I went to the dealer again I was told they work orders had been cancelled. Again, I furnished them with all the information and they were going to find out what happened. When I contacted them again in May of 2022 I was told a different Service Writer was handling it now and when I sent them an email, I got no response. The recall 21V-425 I found out was for the propane pressure regulator which I already had to change at my expense.

NHTSA ID
11476145
Incident
Nov 13, 2020
Body & structure
Filed May 2, 2022

Structural frame cracks causing weakness over hitch.

NHTSA ID
11462985
Incident
May 1, 2022
Other / unspecified
Filed Jan 20, 2022

The contact owns a 2020 Jayco Eagle RV equipped with Winntec model 6020 two-stage propane regulators. The contact received a recall notification for NHTSA Campaign Number: 21V685000 (Equipment) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and informed the contact that the parts were available but were on backorder for recall repairs. The contact stated that the RV had consumed 2 gallons of propane in one year. Parts distribution disconnect.

NHTSA ID
11448245
Incident
Jan 20, 2022
Other / unspecified
Filed Dec 29, 2021

The contact owns a 2020 Jayco Trailer equipped with a Winntec 6020 two-stage propane regulator. The contact received a recall notification for NHTSA Campaign Number: 21V425000 (Equipment) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue but did not provide any assistance. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11445490
Incident
Dec 29, 2021
Other / unspecified
Filed Nov 10, 2021

The contact owns a 2020 Jayco Eagle travel trailer. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment). The contact stated that the furnace was not operating properly, and the contact had to switch propane tanks. The dealer was made aware of the recall but informed the contact that parts were on backorder. The manufacturer was made aware of the failure but provided no assistance. Parts distribution disconnect.

NHTSA ID
11440074
Incident
Aug 10, 2021
Suspension
Filed Apr 3, 2021

WITH LESS THAN 4500 MILES THE REAR AXLE FAILED, CAUSING SEVERE WEAR ON THE TIRE. WHEN RESEARCHING, THERE APPEARS TO BE A LOT OF COMPLAINTS IN REGARDS TO AXLE FAILURE. DEXTER REPLACED THE AXLE, BUT JAYCO WOULD NOT COVER THE REPLACEMENT UNDER WARRANTY, AND ADVISED I TAKE IT TO THE NEAREST JAYCO DEALERSHIP (72 MILES AWAY) USING THE SPARE. DURING THAT SHORT DRIVE TO HAVE THE REPAIRS DONE, THE SPARE SHOWED SEVERE WEAR ALSO.

NHTSA ID
11406232
Incident
Nov 30, 2020
Mileage
4,450 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

SRP 22-046

ELECTRICAL SYSTEM; EQUIPMENT

INSTRUCTIONS FOR RESETTING LEVELING SYSTEM “ZERO POINT”

22-043

STRUCTURE

Standard Repair Instructions detailing how to repair a unit with a crack in the sidewall near the slideout.

SRP - 22-043

EQUIPMENT; EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER; STRUCTURE

(SRP) Standard repair procedure for crack forming at the front bottom corner of the off door side (ODS) or door side (DS) Front Slide Out on certain Jayco 5th wheel travel trailers.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

19-039

ELECTRICAL SYSTEM

LCI manufactured awning with incorrect motor that draws higher amperage. The removal of a 15 amp fuse and installation of a 12.5 amp auto reset breaker will ensure proper circuit protection for the incorrect motor.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Fifth Wheel Eagle by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010—
2026000—
2025010—
2024000—
2022110—
2021230—
2020Viewing930—
2019440—
2016240—
2015140—
2012100—
2011200—
2010100—
2009000—
2008200—
2007000—
2006000—
2005000—
2004000—
2003000—
2002000—
2001000—
2000000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.