2020 Jayco Fifth Wheel Eagle Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2020 Jayco Fifth Wheel Eagle, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Other / unspecified444.4%
- Body & structure333.3%
- Suspension222.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
Axel was manufactured with too much negative camber causing extreme tire ware. Blowouts could cause loss of control of vehicle.
The contact owns a 2020 Jayco Eagle RV equipped with Winntec model 6020 two-stage propane regulators. The contact received a recall notification for NHTSA Campaign Number: 21V685000 (Equipment) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and informed the contact that the parts were available but were on backorder for recall repairs. The contact stated that the RV had consumed 2 gallons of propane in one year. Parts distribution disconnect.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
Poor steel to aluminum welding. Fiberglass sides are cracking due to welds cracking per service advisers at RV dealerships. Jayco is aware and telling RV owners the repair is on the owners. The sides could separate and come off during transport and possibly cause damages or accidents of other vehicles. Jayco has changed engineering and procedures because of this safety issue and refuse to make corrections to bring units up to safer standards. Jayco has a repair kit but owners are to foot the bill for repairs. A repair will cost owners at a minimum of $10K starting. Its sad Jayco is more concerned with profits than public safety especially when they are aware of the issue.
Structural frame cracks causing weakness over hitch.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
Axel was manufactured with too much negative camber causing extreme tire ware. Blowouts could cause loss of control of vehicle.
WITH LESS THAN 4500 MILES THE REAR AXLE FAILED, CAUSING SEVERE WEAR ON THE TIRE. WHEN RESEARCHING, THERE APPEARS TO BE A LOT OF COMPLAINTS IN REGARDS TO AXLE FAILURE. DEXTER REPLACED THE AXLE, BUT JAYCO WOULD NOT COVER THE REPLACEMENT UNDER WARRANTY, AND ADVISED I TAKE IT TO THE NEAREST JAYCO DEALERSHIP (72 MILES AWAY) USING THE SPARE. DURING THAT SHORT DRIVE TO HAVE THE REPAIRS DONE, THE SPARE SHOWED SEVERE WEAR ALSO.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .