Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 2 NHTSA owner-reported complaints for the 2011 Jayco Fifth Wheel Eagle, most frequently naming the tires & wheels category. 3 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 2 months of data.
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
BLOW OUT OF TIRE RIGHT SIDE REAR, DAMAGE TO 5TH WHEEL TRAILER. $1500. DAMAGE 200 MILES FURTHER DOWN THE ROAD A S2ND TIRE BLEW OUT RIGHT SIDE FRONT TIRE. MADE HOLE THROUGH 5TH FLOOR CAUSING $3000. DAMAGE
ON JUNE 26, 2012 A GOODYEAR MARATHON TIRE, ST235/85R16, BLEW OUT ON MY 2011 EAGLE 5TH WHEEL TRAILER. FORTUNATELY THE TRAILER WAS SITTING STILL WHEN IT BLEW BECAUSE I WAS AT THE REGISTRATION DESK OF A CAMPGROUND IN WILLIAMS, AZ. I HAD JUST DRIVEN APPROXIMATELY 300 MILES FROM ANOTHER CAMPGROUND IN NEW MEXICO. ON JUNE 28, 2012 I TOOK THE TIRE TO GREAT WEST COMMERCIAL TIRE IN KINGMAN, ARIZONA. WHEN I BACKED THE TRAILER IN THE TECHNICIAN INFORMED ME THAT ANOTHER TIRE ON THE OTHER AXLE, OPPOSITE SIDE WAS SEPARATING. I ENDED UP PURCHASING TWO TIRES FOR A TOTAL OF $382.98 PLUS $41.98 FOR LABOR AND VALVE STEMS. I WAS INFORMED THAT THE ADJUSTER FOR GOODYEAR COMES AROUND QUARTERLY AND HAD JUST BEEN THERE. I SAID OK AS LONG AS YOU HOLD ON TO THE TIRES UNTIL I AM SATISFIED WITH THE CLAIM. WHEN I LEFT THEIR BUSINESS I WENT STRAIGHT TO THE CAT SCALE AT THE FLYING J PILOT TRUCK STOP ACROSS FROM THEIR LOCATION. I SENT GREAT WESTERN A COPY OF THE WEIGH TICKET WHEN I GOT HOME. THE TRAILER AXLES WEIGHED 10,040 POUNDS, WELL UNDER THE CAPACITY FOR THE TIRES, WHICH WERE PROPERLY INFLATED TO 80 PSI AND WERE CHECKED SEVERAL TIMES DURING THE TRIP. ACCORDING TO GREAT WESTERN THE TIRES HAD 6/32" TREAD LEFT OUT OF 10/32" WHEN THEY TALKED TO THE PERSON I COMPLAINED TO AT GOODYEAR. THE CLAIM FORM SAYS 8/32" AND 7/32". I MEASURED THE TWO TIRES THAT WERE NOT AFFECTED AND BOTH HAD 8/32" TREAD LEFT. THE TIRES WERE ORIGINAL EQUIPMENT ON THE TRAILER AND BY MY ESTIMATION HAD ONLY ABOUT 5,000 MILES ON THEM. I WAS RECENTLY INFORMED BY THE PERSON I SPOKE TO AT GOODYEAR THAT THE TIRES WERE DISPOSED OF DESPITE THE FACT THEY KNEW I WAS NOT SATISFIED WITH THEIR $69.92 SETTLEMENT. PICTURES AND CORRESPONDENCE ARE AVAILABLE. *TR UPDATED 3/13/13 *CN UPDATED 04/26/2013*JS
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.
STRUCTURE
Standard Repair Instructions detailing how to repair a unit with a crack in the sidewall near the slideout.
EQUIPMENT
Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.