Extreme lack of refueling infrastructure. Unreliable fuel pumps and stations. High risk of dead battery from sitting.
- NHTSA ID
- 11701678
- Incident
- Feb 4, 2025
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 4 NHTSA owner-reported complaints for the 2019 Toyota Mirai, most frequently naming the airbags, brakes and driver assistance categories. 111 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
| Month | Complaints filed | Cumulative |
|---|---|---|
| Aug 2022 | 1 | 1 |
| Sep 2022 | 1 | 2 |
| May 2024 | 1 | 3 |
| Nov 2025 | 1 | 4 |
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
Extreme lack of refueling infrastructure. Unreliable fuel pumps and stations. High risk of dead battery from sitting.
5/27/24 At 3:14 pm on I-80E exiting at 4B. I was exiting at exit 4B and was pressing on the brakes to slow down. I pressed the brakes really hard but the car kept accelerating. I tried to turn at the curve during the exit, but the car lost power steering, I could not turn the steering wheel, and ended up hitting the wall.
On August 1, 2022, I had only owned the vehicle for a few days, purchased July 28, 2022. Idiot dash lights came on. On the dash display it told me to take it vehicle back to the dealership, Tustin, Toyota, 36 Auto Circle, Tustin, CA 92680 [XXX], Service advisor claimed there was nothing wrong, lights come on when it low on fuel. One of those lights was the RED AIR BAG LIGHT. The dealership was negligent in faulty or no real inspection. I should never of been allowed to drive the vehicle out until the air bar light was dealt with. I drove away, thinking everything was okay but lights and warning signs were still flashing. [XXX] admitted to me that he was only really in charge of tires - nothing else. August 7th I was driving 20 miles per hr in Mission Viejo, residential neighborhood. The right air bag deployed, not accident and the engine was disabled by the computer in the car. I had the vehicle towed to my home and then on Monday, Aug. 8 had it towed back to the dealership, Tustin Toyota. Service writer [XXX] had a mechanic diagnosis; water from a drink had spilled on the passenger floor mat, which shorted out the wiring and circuit board, which caused the air bag to deploy. Had I been on the freeway going 65 mpg, I would have been dead. The engine stops where there is a deployment. It is ridiculous for a car manufacturer to not build the car correctly, and mount wiring, electrical and circuit boards in areas that will not encounter liquid or food issues and the vehicle owner should Not be held responsible for their design negligence. Burying instructions in small type in an owner’s manual that no way takes the time to read is negligent at best. The occupants SAFETY at all times should be the TOP PRIORITY. No one at Geico, my insurance company has ever heard of this happening with ANY car. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Purchased this vehicle on 7/30/2022 from Tustin Toyota, 36 Auto Center Drive, Tustin, CA 92782. I also purchased an extended warranty to cover all future repairs for an additional $2,995 call 'extra care'. I had some warning lights come on after only driving the vehicle for a few days. I brought spent for hours waiting for the dealership on Aug. 1, 2022. The diagnosis was there was nothing wrong and [XXX], Advisor, told me it was normal for Mirai vehicle when it gets low on fuel for warning lights to come on. Sunday, August 7, driving at 2:15 pm PST going only 20 miles per hour, on a side street in Mission Viejo, CA, the right side air bags deployed, there was no impact, no accident. The car was inoperable as the electronics sensed there was a collision so the driving mechanism was disengaged. I had the vehicle towed to dealership on 8/8/2022 for repairs. I was there 7 am. At 4 pm. I spoke with [XXX], Advisor, and he told me because water was found on the floor mat on the passenger side, it affected wiring that is underneath the floor mat and caused a short, which caused the Air Bags to Deploy. This is a manufacturers defect to mount vulnerable wiring under a floor mat. I have two warranties on the vehicle and neither warranty wants to pay for the repairs. If all the Mirai all manufactured with this wiring under a floor mat, there needs to be a Factory Recall and this wiring needs to re reouted to avoid major accidents. If I had been driving in a major freeway, I this issue could have caused major accidents and death of myself and other surrounding drivers, as it also disengages the ability to safely drive the vehicle. The only thing that should deploy air bags is a collision - not faulty mounting of wiring under a floor mat. I need immediate investigation and action on this matter as this may affect thousands of vehicles since 2014 made by Toyota. [XXX] Phone / Text. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM
OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.
ELECTRICAL SYSTEM
Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.
Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
ELECTRICAL SYSTEM
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
ELECTRICAL SYSTEM
Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations.
ELECTRICAL SYSTEM
Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.