2019 Audi RS 3

On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

The water pump has failed twice in under 46,000 miles, first was at 3000 miles 2nd was at 46000 miles

NHTSA ID

11684862

Incident

Sep 1, 2025

I first began noticing symptoms of a cooling system issue on May 23, 2024, including engine temperature fluctuations and loss of coolant, on my 2019 Audi RS3. Over time, the issue worsened, eventually requiring a full replacement of both the water pump and thermostat on January 10, 2025, at 53,981 miles. This resulted in a total out-of-pocket repair cost of $2,809.95. The symptoms included engine overheating and loss of coolant. The issue required full replacement of the water pump assembly, thermostat, coolant, and associated components. Below is a summary of the repair work performed: Thermostat replacement: $847.20 Water pump replacement: $1,725.20 Additional fluids, shop fees, taxes: $237.55 Total paid: $2,809.95 I later learned that Audi had issued a recall (NHTSA Recall No. 18V229000) for water pump failures in other Audi models with similar cooling system components and symptoms. However, my model — the 2019 RS3 — was not included in that recall, despite sharing common parts and failure patterns. Given the widespread nature of this issue and the significant cost and safety risks (overheating, possible engine failure), I believe this defect warrants investigation and possible expansion of the existing recall to include the RS3 model. Documentation and a detailed invoice are available upon request.

NHTSA ID

11650727

Incident

May 23, 2024

[XXX] Unable to fill the vehicle with fuel normally, with the nozzle clicking off repeatedly, required trickle of fuel to partially fill tank. Same day system failure under normal driving conditions with fuel leak spraying fuel from the gas tank and overflowing under excessive pressure creating serious risk of injury or death due to fire or explosion. Removal of the cap revealed excessive tank pressure causing fuel to spew from the fill opening, creating an additional safety risk in addition to fire and explosion, including eye, skin, and clothing contamination and/or damage. Audi dealer in Lakeland, Florida evaluated the defect and recommended replacement of the tank and entire fuel system. Audi factory service number provided by dealer to report the defect and request covered repair on 10/16/2024 with investigation in process. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11620220

Incident

Oct 14, 2024

My vehicle has the Audi recall 69BY that came out on March 22, 2021. There is currently still no remedy and its November 19th, 2021. Its been nearly 8 months. The pre-sense warning light and the airbag light are glaring on the dash at all times. Nobody can sit in the passenger seat as the airbag would not deploy in the event of a crash. I have to keep the passenger seatbelt fastened at all times with nobody sitting in the seat or else it dings nonstop. I am expecting my first child in Feb 2022 and would like to trade in my car for a more appropriate family sized car. But, with this open recall with no remedy, i cannot do that. I am stuck with no insight or timeframe for any solution. And its been nearly 8 months. This is unacceptable. Audi customer service has a 2-4 hour wait time every time i call, and the only option is for a call back, which i have yet to receive one. This issue would be minor if there was a timely fix, but with nearly 8 months passing and no remedy yet, this has turned into a major inconvenience in my life and its difficult to deal with knowing i cant do anything. and nobody has any information on when this will be fixed.

NHTSA ID

11441059

Incident

Mar 22, 2021

MY CAR KEEPS THROWING DRIVE ERRORS, SYSTEM MALFUNCTIONS, AND THROWS NO TROUBLE CODES? I BROUGHT THIS TO THE ATTENTION OF AUDI, AND GOT NO ANSWER. CAN YOU INVESTIGATE A HACKED TCU/ECU? I DON'T HAVE THE GEAR.*DT CONSUMER STATED ELECTRONIC OIL SENSOR MIGHT HAVE NEVER WORKED. DIPSTICK WAS LOW, THE ONLY LIGHT IS DRIVE TRAIN MALFUNCTION LIGHT.*JB

NHTSA ID

11399975

Incident

Mar 7, 2021

Mileage

5 mi

This bulletin provides a statement regarding the bottleneck of supply for VW approved oil types VW 504.00 and VW 507.00.

This bulletin provides information when there are creaking/squeakignnoises from the front end on uneven roads.

This bulletin provides information when there is a loss of coolant from the coolant pump.

This bulletin provides information when DTC B105A1A, B103E25 is stored in 0017; fuel tank level implausible.

This bulletin provides informaiotn regarding squeaking noises when steering or maneuvering.

This service information TSB provides warranty coverage information for vehicles with a broken sunroof panel.