RoadVitals

2016 Jayco Travel Trailer Jay Feather

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jun 10, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jul 27, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2016 Jayco Travel Trailer Jay Feather, most frequently naming the brakes category. 1 safety recall has been issued covering this model year; and 6 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V560000

ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

Jul 27, 2016
3,085 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Jay Feather, Jay Flight, Jay Flight SLX, Eagle, White Hawk, and Octane travel trailers manufactured January 5, 2016, to July 18, 2016, equipped with a Sway Command anti-sway system. When connected to certain tow vehicles that have an integrated brake controller, and after the anti-sway system has applied the trailer brakes in response to a sway event, the trailer brakes may no longer function to slow or stop the trailer.
The risk: A loss of trailer brakes may lengthen the distance needed to stop the vehicle and cause a loss of vehicle control, increasing the risk of a crash.
The remedy: Jayco will notify owners, and dealers will remove the Sway Command system from the affected travel trailers, free of charge. The recall began on August 3, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901308.
Jayco, Inc.Manufacturer number 9901308View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Jun 10, 2016

TL* THE CONTACT OWNS A 2016 JAYCO JAY FEATHER. WHILE DRIVING 60 MPH, THERE WAS A LOUD NOISE COMING FROM THE TRAILER. THE DEALER DIAGNOSED THE TRAILER AS HAVING BRAKE FAILURE. THE MECHANIC INFORMED THE CONTACT THAT THE BRAKES WERE COMPLETELY FRACTURED. THE TRAILER WAS REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 1,200.

NHTSA ID
10873643
Incident
Jun 5, 2016
Mileage
1,200 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

TSB 16-009

EQUIPMENT

Add steel plug to furnace to ensure proper operation.

TSB16-009-A

EQUIPMENT; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:FURNACE

Furnace plug.

DLR16-009

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

A steel plug needs to be installed into an open area of the furnace to ensure proper operation.

Rtl16-009

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

Trailers require a steel plug installed into an open area of the furnace.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Travel Trailer Jay Feather by model year
YearComplaintsRecallsInvestigationsIssue Index
2025000—
2024010—
2022210—
2021140—
2020030—
2019340—
2018210—
2017530—
2016Viewing110—
2015010—
2011000—
2010300—
2009000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.