RoadVitals

2017 Jayco Travel Trailer Jay Feather

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest May 6, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jun 4, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2017 Jayco Travel Trailer Jay Feather, most frequently naming the body & structure, electrical and exterior lighting categories. 3 safety recalls have been issued covering this model year; and 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure250.0%
  • Electrical125.0%
  • Exterior lighting125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V425000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

Jun 4, 2021
87,649 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
The risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
The remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Jayco, Inc.View on NHTSA.gov
17V290000

INTERIOR LIGHTING

May 1, 2017
13,049 units potentially affected
The defect: Jayco Inc. (Jayco) is recalling certain 2017 Jay Flight Bungalow, Hummingbird, White Hawk, Jay Flight SLX, Jay Feather 7, Jay Feather and Jay Flight fifth wheel recreational trailers. The LED ceiling lights may produce excessive heat.
The risk: The excessive heat from the LED ceiling lights may increase the risk of a fire.
The remedy: Jayco will notify owners, and dealers will replace the affected LED ceiling lights with a different light, free of charge. The recall began on May 24, 2017. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for the recall is 9901349.
Jayco, Inc.Manufacturer number 9901349View on NHTSA.gov
16V560000

ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

Jul 27, 2016
3,085 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Jay Feather, Jay Flight, Jay Flight SLX, Eagle, White Hawk, and Octane travel trailers manufactured January 5, 2016, to July 18, 2016, equipped with a Sway Command anti-sway system. When connected to certain tow vehicles that have an integrated brake controller, and after the anti-sway system has applied the trailer brakes in response to a sway event, the trailer brakes may no longer function to slow or stop the trailer.
The risk: A loss of trailer brakes may lengthen the distance needed to stop the vehicle and cause a loss of vehicle control, increasing the risk of a crash.
The remedy: Jayco will notify owners, and dealers will remove the Sway Command system from the affected travel trailers, free of charge. The recall began on August 3, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901308.
Jayco, Inc.Manufacturer number 9901308View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed May 6, 2026

The rear bunk end door on this 2017 Jayco Jay Feather X17Z hybrid travel trailer does not fully latch or lock while traveling at highway speeds due to a known widespread manufacturing defect. Jayco factory installed canvas retainer strips with no pre-drilled holes and no washers causing the plastic retainer strip to crack and fail. This caused the entire rear bunk end frame to shift out of alignment making it impossible for the door latch to fully engage while towing at highway speeds. This is a documented defect affecting hundreds of identical units. Jayco was already replacing these under warranty proving they knew about the defect. Jayco subsequently redesigned the attachment system eliminating screws through plastic entirely — part numbers 0858182 and 0858183 — proving the original design was inadequate and dangerous. The bunk door not fully latching at highway speed poses a direct safety hazard to other drivers on the road.

NHTSA ID
11735993
Incident
Apr 22, 2026
Electrical
Filed Feb 25, 2020

LED LIGHTING OVERHEATS AND THEN FLICKERS

NHTSA ID
11311399
Incident
Mar 23, 2019
Body & structure
Filed May 20, 2019

WE WERE DRIVING HOME PULLING ARE 2017 JAYCO JAY FLIGHT SLX 264BHW AT 65 MPH ON I 10 WEST ON ARE WAY HOME. A TRUCKER HAD PASSED US AND I HAD NOTICED SOME DEBRIS FLYING OUT FROM THE BACK OF MY TRAILER HITTING CARS BEHIND ME I SLOWED DOWN AND EXITED THE FREEWAY. I STARTED TO LOOK AROUND THE TRAILER AND FOUND THAT THE UNDER SIDE OF THE TRAILER HAD COME LOOSE AND WHEN IT HIT THE GROUND IT EXPLODED AND THE PIECES OF THE DEBRIS I HAD SEEN WERE THE PLASTIC BELLY COMING OFF AND THE INSULATION THIS COULD BE A DANGER TO CAR FOLLOWING TO CLOSE.

NHTSA ID
11208861
Incident
May 19, 2019
Mileage
96,000 mi
Exterior lighting
Filed May 4, 2018

AN APPOINTMENT WAS MADE FOR MAY 4, 2018 WITH THE DEALERSHIP TO REPACK LIGHTING PER CAMPAIGN 17V-290. THE DEALER IS ALBANY RV, 48 RENSSELAER AVE., LATHAM, NY 12110. ON MAY 2, AFTER TRYING TO CONFIRM THE APPOINTMENT, I WAS ADVISED THAT I DIDN'T HAVE AN APPOINTMENT BECAUSE IT WAS MADE BY A TERMINATED EMPLOYEE. THIS RESERVATION WAS MADE ABOUT 5 MONTHS AGO. THE BOTTOM LINE, MY TIME IS LIMITED, I HAVE TO SCHEDULE TIME OFF FAR IN ADVANCE. BELIEVING THAT ALBANY RV WAS A REPUTABLE COMPANY I LEARNED IT HAS A BLATANT DISREGARD FOR CUSTOMER SAFETY OR THEIR CUSTOMERS WELL BEING. I DID CALL THE JAYCO HEADQUARTERS WHO TRIED TO INTERVENE BUT HAD NO SUCCESS. APPARENTLY THEY'VE RECEIVED MANY COMPLAINTS. MY CONTACT AT ALBANY WAS [XXX], HER SUPERVISOR WAS [XXX] WHO NEVER RESPONDED TO DIRECT REQUESTS THAT HE SPEAK WITH ME. PLEASE SEE THE ATTACHED PDF. MY NAME IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
11091718
Incident
May 2, 2018
Filed Aug 3, 2017

I PURCHASED A 2017 JAYCO 23BHM JAY FEATHER TT BACK IN JAN 2017. OVERALL I'M SATISFIED WITH THE QUALITY AND THE DESIGN OF THIS UNIT. I DO HAVE ONE SAFETY CONCERN OVER THE DECISION BE IT AT THE FACTORY PRODUCTION LEVEL OR BACK AT THE BEGINNING OF THE DESIGN STAGE. MY 2 ENTRY DOOR UNIT HAS A 3 STEP STAIR SET AT THE FRONT BUT ONLY A 2 STEP STAIR AT THE REAR DOOR. I WAS NOT TOLD THIS NOR DID I NOTICE IT UNTIL AFTER I PURCHASED THE TRAILER. THIS IS VERY UNSAFE FOR THOSE WHO ENTER MY UNIT FROM THE FRONT AND FOR WHAT EVER REASON EXIT OUT THE REAR DOOR NOT KNOWING THE DIFFERENCE IN THE NUMBER OF STEPS UNTIL THEY ARE TAKING THEIR LAST STEP. I'VE HAD A FEW FELLOW CAMPERS ALREADY ASK ME WHY JAYCO WOULD DO SUCH A THING ON THEIR TRAVEL TRAILERS. I CAN'T GIVE THEM A GOOD ANSWER OTHER THAN A SUPPOSED COST SAVINGS. I SEE THIS AS COST OVER SAFETY. ONLY THIS DECISION CAN END UP BEING VERY COSTLY THROUGH AN UNEXPECTED FALL AND POSSIBLE INJURY NOT TO MENTION THE LEGAL END OF THINGS. I'VE NOTICED THAT THE 2018 MODEL OF THIS UNIT HAS CORRECTED THIS SAFETY PROBLEM. I ASKED JAYCO WHAT THEY RECOMMEND I DO SHORT OF WARNING EVERYONE TO NOT USE THE BACK DOOR OF MY TRAILER? NO RESPONSE OTHER THAN AN EMAIL TO MY CONCERN TELLING ME THIS IS THE WAY THESE UNIT ARE AND DESIGNS CHANGE FROM TIME TO TIME. I STILL VIEW THIS AS A VERY UNSAFE PRODUCTION CHOICE AND AN ACCIDENT READY TO HAPPEN NOT ONLY FOR ME BUT FOR ALL WHO HAVE THIS TYPE OF FRONT AND REAR STEP MIS-MATCH. PLEASE ADVISE. THANK YOU.

NHTSA ID
11012678
Incident
Apr 20, 2017

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

16-020-Ins

EQUIPMENT

Replace LCI jack IT bike rack.

16-020Rtl

EQUIPMENT

LCI Jack-It bike rack replacement.

16-020DLR

EQUIPMENT

LCI Jack-It bike rack replacement.

16-020

TRAILER HITCHES

LCI Bike Rack decals not proplery adhering to the product and an unacceptable deflection of a component which could possibly cause bikes to touch the front of the trailer or rear of the tow vehicle causing scrapes or scracthes.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Travel Trailer Jay Feather by model year
YearComplaintsRecallsInvestigationsIssue Index
2025000—
2024010—
2022210—
2021140—
2020030—
2019340—
2018210—
2017Viewing530—
2016110—
2015010—
2011000—
2010300—
2009000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.