RoadVitals

2019 Jayco Travel Trailer Jay Feather Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jun 26, 2023
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 30, 2020

What this page shows

Our database holds 3 NHTSA owner-reported complaints for the 2019 Jayco Travel Trailer Jay Feather. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–3 of 3

Body & structureOther / unspecified
Filed Jun 26, 2023

While we were getting our trailer ready to go camping and filling the fresh water tank at home the tank dropped and is resting on the axles. We are fortunate this did not happen while driving as it could have very easily resulted in a catastrophic event. Jayco has informed me that this is out of warranty. I feel this is a manufacturer defect and needs to be reported and hopefully added to a growing list of concerns.

NHTSA ID
11528983
Incident
Jun 23, 2023
Other / unspecified
Filed Apr 15, 2022

The contact owns a 2019 Jayco Jay Feather Camper. The contact stated that propane gas was leaking into the camper. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) and 21V184000 (Equipment) however, the part to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. Parts distribution disconnect.

NHTSA ID
11460870
Incident
Aug 1, 2021
Brakes
Filed Oct 30, 2020
Crash reportedFire reported

TL* THE CONTACT OWNS A 1997 CHEVROLET SUBURBAN 1500 THAT TOWED A 2019 JAYCO JAY FEATHER. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY AT 55 MPH WITH WINDS, THE RECREATIONAL TRAILER BEGAN TO WOBBLE AND BEGAN LOSING CONTROL. THE CONTACT MENTIONED THAT THE BRAKES LOCKED AND THE VEHICLE CAME TO A JACKKNIFED STOP. THE VEHICLE THEN ROLLED AND LANDED ON ITS SIDE WHILE THE TRAILER WAS STILL UPRIGHT. ANOTHER DRIVER BEHIND THE CONTACT MENTIONED WITNESSING THAT THE REAR TIRES OF THE RECREATIONAL TRAILER WERE LOCKED. THE CONTACT WHO WAS SEATED IN THE FRONT PASSENGER SIDE AND THE DRIVER WERE ASSISTED OUT OF THE VEHICLE. THERE WAS A FUEL ODOR AND FLAMES WERE PRESENT. THE FIRE STARTED NEAR THE REAR TIRES AND THE RECREATIONAL TRAILER DOOR BLEW OFF. THE VEHICLE AND THE TRAILER WERE THEN COMPLETELY ENGULFED IN FLAMES. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT AND THE WRECKAGE WAS TOWED TO A SALVAGE YARD. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED. THE CONTACT SUSPECTS A RECALL WAS ON THE VEHICLE AND RESEARCHED THE NHTSA CAMPAIGN NUMBER: 18V851000 (SUSPENSION). THE FAILURE MILEAGE ON THE TRAILER WAS 10,000. *DT *JB

NHTSA ID
11372400
Incident
Oct 28, 2020
Mileage
10,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .