2019 Jayco Travel Trailer Jay Feather Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2019 Jayco Travel Trailer Jay Feather, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Other / unspecified250.0%
- Body & structure125.0%
- Brakes125.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
While we were getting our trailer ready to go camping and filling the fresh water tank at home the tank dropped and is resting on the axles. We are fortunate this did not happen while driving as it could have very easily resulted in a catastrophic event. Jayco has informed me that this is out of warranty. I feel this is a manufacturer defect and needs to be reported and hopefully added to a growing list of concerns.
The contact owns a 2019 Jayco Jay Feather Camper. The contact stated that propane gas was leaking into the camper. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) and 21V184000 (Equipment) however, the part to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
While we were getting our trailer ready to go camping and filling the fresh water tank at home the tank dropped and is resting on the axles. We are fortunate this did not happen while driving as it could have very easily resulted in a catastrophic event. Jayco has informed me that this is out of warranty. I feel this is a manufacturer defect and needs to be reported and hopefully added to a growing list of concerns.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1997 CHEVROLET SUBURBAN 1500 THAT TOWED A 2019 JAYCO JAY FEATHER. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY AT 55 MPH WITH WINDS, THE RECREATIONAL TRAILER BEGAN TO WOBBLE AND BEGAN LOSING CONTROL. THE CONTACT MENTIONED THAT THE BRAKES LOCKED AND THE VEHICLE CAME TO A JACKKNIFED STOP. THE VEHICLE THEN ROLLED AND LANDED ON ITS SIDE WHILE THE TRAILER WAS STILL UPRIGHT. ANOTHER DRIVER BEHIND THE CONTACT MENTIONED WITNESSING THAT THE REAR TIRES OF THE RECREATIONAL TRAILER WERE LOCKED. THE CONTACT WHO WAS SEATED IN THE FRONT PASSENGER SIDE AND THE DRIVER WERE ASSISTED OUT OF THE VEHICLE. THERE WAS A FUEL ODOR AND FLAMES WERE PRESENT. THE FIRE STARTED NEAR THE REAR TIRES AND THE RECREATIONAL TRAILER DOOR BLEW OFF. THE VEHICLE AND THE TRAILER WERE THEN COMPLETELY ENGULFED IN FLAMES. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT AND THE WRECKAGE WAS TOWED TO A SALVAGE YARD. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED. THE CONTACT SUSPECTS A RECALL WAS ON THE VEHICLE AND RESEARCHED THE NHTSA CAMPAIGN NUMBER: 18V851000 (SUSPENSION). THE FAILURE MILEAGE ON THE TRAILER WAS 10,000. *DT *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .