2017 Jayco Travel Trailer Jay Flight Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2017 Jayco Travel Trailer Jay Flight, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Exterior lighting228.6%
- Body & structure114.3%
- Electrical114.3%
- Interior & seats114.3%
- Other / unspecified114.3%
- Suspension114.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
I HAVE NOW CONTACTED MANTECA TRAILER 4 TIMES. EACH TIME THEY TOLD ME THEY WOULD "LOOK UP MY ACCOUNT AND GET BACK TO YOU". I HAVE YET TO HEAR BACK AND I AM EXTREMELY FRUSTRATED. THE RECALL IS FOR LED LIGHTS THAT MAY CATCH FIRE SO WE DO NOT FEEL SAFE USING THE TRAILER. I PAID 27,000 DOLLARS FOR SOMETHING I CAN'T USE. PLEASE HELP.
TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT. WHILE ATTEMPTING TO OPERATE THE CEILING LIGHTS, AN ABNORMAL PLASTIC BURNING ODOR WAS DETECTED INSIDE THE CAMPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V290000 (INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ALBANY RV, 48 RENSSELAER AVE, LATHAM, NY 12110, (518) 459-4695) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT BACK TO THE ALBANY RV DEALER. THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE AVAILABLE; HOWEVER, THERE WERE OTHER REPAIRS THAT WERE TO BE COMPLETED AND THOSE PARTS WERE NOT AVAILABLE. THERE WAS NO MILEAGE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT. THE CONTACT STATED THAT THE TRAILER'S BLACK WATER TANK DETACHED WHILE DRIVING. THE CONTACT CALLED CAMPING WORLD OF HILLSBORO (LOCATED AT 6503 SE ALEXANDER ST, HILLSBORO, OR 97123, (866) 913-9967) AND LEFT A VOICE MESSAGE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. *DT *DT CARFAX CANNOT PROCESS THIS REQUEST. VEHICLE GETTING DIAGNOSED.*JB SAFETY RECALL REPORT ATTACHED. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT TRAVEL TRAILER HAULED BY A 2006 FORD F-150. THE CONTACT STATED THAT THERE WAS AN UNKNOWN RECALL REGARDING THE LIGHTS IN THE CAMPER. THE DEALER (CAMPING WORLD OF BARTOW, 7400 FL-60, BARTOW, FL 33830, (888) 763-2383) CAME OUT TO REPAIR THE LIGHTS AND NOTICED THAT THERE WAS A SHORT IN THE WIRES. THE DEALER REPLACED ALL THE LIGHTS AND TOOK ALL THE OLD LIGHTS TO BE RETURNED TO THE LIGHT MANUFACTURER. THE CONTACT STATED THAT JAYCO WOULD NOT REPLACE THE WIRING BECAUSE NO ONE WOULD COME OUT AND VERIFY WITH A LETTER THAT THE WIRE SHORTAGE OCCURRED WITHOUT THE OLD BULBS. THE CONTACT DID NOT SIGN OFF ON THE REPAIRS DONE BY THE DEALER. *BF *BF *JB CARFAX CANNOT PROCESS THIS REQUEST.*JB *DT*JB *DT COMMAND LIGHT RECALL.*JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT. WHILE ATTEMPTING TO OPERATE THE CEILING LIGHTS, AN ABNORMAL PLASTIC BURNING ODOR WAS DETECTED INSIDE THE CAMPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V290000 (INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ALBANY RV, 48 RENSSELAER AVE, LATHAM, NY 12110, (518) 459-4695) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT BACK TO THE ALBANY RV DEALER. THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE AVAILABLE; HOWEVER, THERE WERE OTHER REPAIRS THAT WERE TO BE COMPLETED AND THOSE PARTS WERE NOT AVAILABLE. THERE WAS NO MILEAGE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT TRAVEL TRAILER. THE CONTACT STATED THAT THE AXLE HANGERS WERE MISALIGNED WHEN THE RV WAS MANUFACTURED. AS A RESULT, THE VEHICLE WOULD NOT MOVE IN A STRAIGHT PATH WHILE BEING HAULED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO LEBANON RV CENTER (443 TOTT ST, LEBANON, TN 37087, (615) 784-4334) TO HAVE THE RV REPAIRED. THE RV WAS REPAIRED; HOWEVER, APPROXIMATELY ONE YEAR LATER WHILE DRIVING 55-60 MPH, THE FRONT DRIVER'S SIDE WHEEL ON THE RV SEPARATED FROM THE AXLE. ADDITIONALLY, THE LUG NUTS SEEMED TO HAVE BEEN SHEARED OFF OF THE WHEEL HUB. THE MANUFACTURER SUPPLIED THE REPLACEMENT WHEEL AND TIRES FOR THE RV. APPROXIMATELY TWO WEEKS LATER, THE FRONT WHEELS ON THE RV SEPARATED FROM THE WHEEL HUB WITH THREE OF THE LUG NUTS SHEARED OFF AS BEFORE. THE WHEEL SEPARATION FROM THE WHEEL HUB WAS EXPERIENCED A THIRD TIME. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT TRAVEL TRAILER. THE CONTACT STATED THAT THE AXLE HANGERS WERE MISALIGNED WHEN THE RV WAS MANUFACTURED. AS A RESULT, THE VEHICLE WOULD NOT MOVE IN A STRAIGHT PATH WHILE BEING HAULED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO LEBANON RV CENTER (443 TOTT ST, LEBANON, TN 37087, (615) 784-4334) TO HAVE THE RV REPAIRED. THE RV WAS REPAIRED; HOWEVER, APPROXIMATELY ONE YEAR LATER WHILE DRIVING 55-60 MPH, THE FRONT DRIVER'S SIDE WHEEL ON THE RV SEPARATED FROM THE AXLE. ADDITIONALLY, THE LUG NUTS SEEMED TO HAVE BEEN SHEARED OFF OF THE WHEEL HUB. THE MANUFACTURER SUPPLIED THE REPLACEMENT WHEEL AND TIRES FOR THE RV. APPROXIMATELY TWO WEEKS LATER, THE FRONT WHEELS ON THE RV SEPARATED FROM THE WHEEL HUB WITH THREE OF THE LUG NUTS SHEARED OFF AS BEFORE. THE WHEEL SEPARATION FROM THE WHEEL HUB WAS EXPERIENCED A THIRD TIME. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .