RoadVitals

2017 Jayco Travel Trailer Jay Flight

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Sep 18, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jun 4, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2017 Jayco Travel Trailer Jay Flight, most frequently naming the exterior lighting, body & structure and electrical categories. 4 safety recalls have been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Exterior lighting228.6%
  • Body & structure114.3%
  • Electrical114.3%
  • Interior & seats114.3%
  • Other / unspecified114.3%
  • Suspension114.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V425000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

Jun 4, 2021
87,649 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
The risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
The remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Jayco, Inc.View on NHTSA.gov
17V290000

INTERIOR LIGHTING

May 1, 2017
13,049 units potentially affected
The defect: Jayco Inc. (Jayco) is recalling certain 2017 Jay Flight Bungalow, Hummingbird, White Hawk, Jay Flight SLX, Jay Feather 7, Jay Feather and Jay Flight fifth wheel recreational trailers. The LED ceiling lights may produce excessive heat.
The risk: The excessive heat from the LED ceiling lights may increase the risk of a fire.
The remedy: Jayco will notify owners, and dealers will replace the affected LED ceiling lights with a different light, free of charge. The recall began on May 24, 2017. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for the recall is 9901349.
Jayco, Inc.Manufacturer number 9901349View on NHTSA.gov
16V560000

ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

Jul 27, 2016
3,085 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Jay Feather, Jay Flight, Jay Flight SLX, Eagle, White Hawk, and Octane travel trailers manufactured January 5, 2016, to July 18, 2016, equipped with a Sway Command anti-sway system. When connected to certain tow vehicles that have an integrated brake controller, and after the anti-sway system has applied the trailer brakes in response to a sway event, the trailer brakes may no longer function to slow or stop the trailer.
The risk: A loss of trailer brakes may lengthen the distance needed to stop the vehicle and cause a loss of vehicle control, increasing the risk of a crash.
The remedy: Jayco will notify owners, and dealers will remove the Sway Command system from the affected travel trailers, free of charge. The recall began on August 3, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901308.
Jayco, Inc.Manufacturer number 9901308View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecifiedSuspension
Filed Sep 18, 2019

TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT TRAVEL TRAILER. THE CONTACT STATED THAT THE AXLE HANGERS WERE MISALIGNED WHEN THE RV WAS MANUFACTURED. AS A RESULT, THE VEHICLE WOULD NOT MOVE IN A STRAIGHT PATH WHILE BEING HAULED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO LEBANON RV CENTER (443 TOTT ST, LEBANON, TN 37087, (615) 784-4334) TO HAVE THE RV REPAIRED. THE RV WAS REPAIRED; HOWEVER, APPROXIMATELY ONE YEAR LATER WHILE DRIVING 55-60 MPH, THE FRONT DRIVER'S SIDE WHEEL ON THE RV SEPARATED FROM THE AXLE. ADDITIONALLY, THE LUG NUTS SEEMED TO HAVE BEEN SHEARED OFF OF THE WHEEL HUB. THE MANUFACTURER SUPPLIED THE REPLACEMENT WHEEL AND TIRES FOR THE RV. APPROXIMATELY TWO WEEKS LATER, THE FRONT WHEELS ON THE RV SEPARATED FROM THE WHEEL HUB WITH THREE OF THE LUG NUTS SHEARED OFF AS BEFORE. THE WHEEL SEPARATION FROM THE WHEEL HUB WAS EXPERIENCED A THIRD TIME. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

NHTSA ID
11256378
Incident
May 5, 2019
Mileage
2,000 mi
Body & structure
Filed Apr 30, 2019

TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT. THE CONTACT STATED THAT THE TRAILER'S BLACK WATER TANK DETACHED WHILE DRIVING. THE CONTACT CALLED CAMPING WORLD OF HILLSBORO (LOCATED AT 6503 SE ALEXANDER ST, HILLSBORO, OR 97123, (866) 913-9967) AND LEFT A VOICE MESSAGE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. *DT *DT CARFAX CANNOT PROCESS THIS REQUEST. VEHICLE GETTING DIAGNOSED.*JB SAFETY RECALL REPORT ATTACHED. *JB

NHTSA ID
11204842
Incident
Apr 28, 2019
Electrical
Filed Nov 19, 2018

TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT TRAVEL TRAILER HAULED BY A 2006 FORD F-150. THE CONTACT STATED THAT THERE WAS AN UNKNOWN RECALL REGARDING THE LIGHTS IN THE CAMPER. THE DEALER (CAMPING WORLD OF BARTOW, 7400 FL-60, BARTOW, FL 33830, (888) 763-2383) CAME OUT TO REPAIR THE LIGHTS AND NOTICED THAT THERE WAS A SHORT IN THE WIRES. THE DEALER REPLACED ALL THE LIGHTS AND TOOK ALL THE OLD LIGHTS TO BE RETURNED TO THE LIGHT MANUFACTURER. THE CONTACT STATED THAT JAYCO WOULD NOT REPLACE THE WIRING BECAUSE NO ONE WOULD COME OUT AND VERIFY WITH A LETTER THAT THE WIRE SHORTAGE OCCURRED WITHOUT THE OLD BULBS. THE CONTACT DID NOT SIGN OFF ON THE REPAIRS DONE BY THE DEALER. *BF *BF *JB CARFAX CANNOT PROCESS THIS REQUEST.*JB *DT*JB *DT COMMAND LIGHT RECALL.*JB

NHTSA ID
11152498
Incident
Oct 19, 2018
Exterior lighting
Filed Jul 31, 2018

I HAVE NOW CONTACTED MANTECA TRAILER 4 TIMES. EACH TIME THEY TOLD ME THEY WOULD "LOOK UP MY ACCOUNT AND GET BACK TO YOU". I HAVE YET TO HEAR BACK AND I AM EXTREMELY FRUSTRATED. THE RECALL IS FOR LED LIGHTS THAT MAY CATCH FIRE SO WE DO NOT FEEL SAFE USING THE TRAILER. I PAID 27,000 DOLLARS FOR SOMETHING I CAN'T USE. PLEASE HELP.

NHTSA ID
11114983
Incident
Jul 24, 2018
Interior & seatsExterior lighting
Filed Jun 5, 2018
Fire reported

TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT. WHILE ATTEMPTING TO OPERATE THE CEILING LIGHTS, AN ABNORMAL PLASTIC BURNING ODOR WAS DETECTED INSIDE THE CAMPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V290000 (INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ALBANY RV, 48 RENSSELAER AVE, LATHAM, NY 12110, (518) 459-4695) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT BACK TO THE ALBANY RV DEALER. THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE AVAILABLE; HOWEVER, THERE WERE OTHER REPAIRS THAT WERE TO BE COMPLETED AND THOSE PARTS WERE NOT AVAILABLE. THERE WAS NO MILEAGE.

NHTSA ID
11099974
Incident
Sep 1, 2017

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SRP 23-109

STRUCTURE

Standard Repair Procedure (SRP) Regarding how to repair a bulge in fiberglass hung wall.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

17-003

EQUIPMENT:ELECTRICAL

USB port was omitted during manufacturing process.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Travel Trailer Jay Flight by model year
YearComplaintsRecallsInvestigationsIssue Index
2025000—
2024510—
2022430—
2021730—
20201230—
20191450—
20181010—
2017Viewing540—
2016320—
2015240—
2013000—
2012000—
2010200—
2009200—
2008000—
2007100—
2006000—
2005000—
2004000—
2003000—
2002000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.