RoadVitals

2015 Jayco Travel Trailer Jay Flight

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Oct 23, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Nov 21, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2015 Jayco Travel Trailer Jay Flight, most frequently naming the body & structure and electrical categories. 4 safety recalls have been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure150.0%
  • Electrical150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT

Nov 21, 2017
49,563 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

EQUIPMENT:OTHER:LABELS

Nov 4, 2014
1,221 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain model year 2015 Jay Flight trailers manufactured July 10, 2014, to October 24, 2014. The affected trailers may have been manufactured with cargo carrying capacity labels that overstate the load carrying capacity. Thus these vehicles fail to comply with the requirements of the Federal Motor Vehicles Safety Standards No.110, "Tire Selection and Rims and Motor Home/Recreation Vehicle Trailer Load Carrying Capacity Information for Motor Vehicles with a GVWR of 4,536 kilograms (10,000 pounds) or less."
The risk: A vehicle operator could inadvertently overload the trailer due to the incorrect information on the label and induce premature tire wear or a tire failure, increasing the risk of a vehicle crash.
The remedy: Jayco will notify owners, and dealers will install corrected labels, free of charge. The recall began November 18, 2014. Owners may contact Jayco customer service at 1-800-283-8267.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

Sep 23, 2014
114 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain model year 2015 Jay Flight travel trailers, models 264BHW (7V) and 267BHSW (7W), manufactured April 23, 2014, to June 4, 2014. The affected trailers are equipped with the roof AC option, eliminating the roof vent. As such, since the window does not open, there is inadequate venting for the gases emanating from the range.
The risk: In the event of a situation where the propane gas continues to flow, if the gas range cannot vent, an ignition source may ignite the propane gas, resulting in a fire.
The remedy: Jayco will notify owners, and dealers will replace the non-opening window with a window that opens, free of charge. The recall began on October 28, 2014. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall 9901221.
Jayco, Inc.Manufacturer number 9901221View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Oct 23, 2019

TL* THE CONTACT OWNS A 2015 JAYCO JAY FLIGHT 23RB. THE CONTACT STATED THAT THE BOLTS FELL OUT OF THE SUPPORT STEEL FRAME AND ALMOST CAUSED THE WATER TANK TO FALL OFF. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500.

NHTSA ID
11270434
Incident
Oct 7, 2019
Mileage
1,500 mi
Electrical
Filed Oct 23, 2018

BATTERY QUIT WORKING WHILE PARKED ON A HUNTING TRIP IN THE MOUNTAINS. BOUGHT A NEW BATTERY AND THAT DIDN'T WORK AT ALL. WING NUT ON WIRING FROM BATTERY TO THE CONVERTER MELTED WHICH CAUSED THE WHOLE SYSTEM TO FAIL.

NHTSA ID
11142227
Incident
May 15, 2018
Mileage
1,200 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SRP 23-109

STRUCTURE

Standard Repair Procedure (SRP) Regarding how to repair a bulge in fiberglass hung wall.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

TSB-15-011

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

JAYCO: TSB CONTAINS A DEALER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. CERTAIN MODEL RVS NEED TO HAVE A NEW STEREO INSTALLED DUE TO CAPACITOR BEING DEFECTIVE. MODEL 2016 TRAVEL TRAILER. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Travel Trailer Jay Flight by model year
YearComplaintsRecallsInvestigationsIssue Index
2025000
2024510
2022430
2021730
20201230
20191450
20181010
2017540
2016320
2015Viewing240
2013000
2012000
2010200
2009200
2008000
2007100
2006000
2005000
2004000
2003000
2002000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.