RoadVitals

2019 Jayco Travel Trailer Jay Flight

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest Feb 18, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Jun 4, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 14 NHTSA owner-reported complaints for the 2019 Jayco Travel Trailer Jay Flight, most frequently naming the other / unspecified, electrical and body & structure categories. 5 safety recalls have been issued covering this model year; and 5 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified853.3%
  • Electrical320.0%
  • Body & structure16.7%
  • Driver assistance16.7%
  • Fuel system16.7%
  • Suspension16.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V425000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

Jun 4, 2021
87,649 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
The risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
The remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Jayco, Inc.View on NHTSA.gov
21V184000

EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP

Mar 17, 2021
18,636 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco White Hawk, Jay Flight SLX, Jay Feather, and Jay Flight travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
The risk: A gas leak can increase the risk of a fire.
The remedy: Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901566.
Jayco, Inc.Manufacturer number 9901566View on NHTSA.gov
19V335000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Apr 30, 2019
86 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2019 Jay Flight TF travel trailers, model 32RLOK. The supports for the fresh water tank may be too thin, resulting in the brackets breaking and the tanks detaching from the trailer.
The risk: A detached water tank would be a road hazard, increasing the risk of crash.
The remedy: Jayco has notified owners, and dealers will install a threaded rod in the center of the water tank support apparatus to provide additional support, free of charge. The recall began May 9, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901433.
Jayco, Inc.Manufacturer number 9901433View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 14
Suspension
Filed Feb 18, 2024

Our RV experienced frame failure twice. It was repaired by the rv facility the first time as it was under warranty. 2nd time it was not. This is a widespread and ongoing issue on Lippert frames and needs to be on a recall. The danger of a 45ft 5th wheel frame breaking on a major freeway could be catastrophic.

NHTSA ID
11572600
Incident
Aug 1, 2023
Other / unspecified
Filed Aug 1, 2022

The contact owns a 2019 Jayco Jay Flight. The contact stated upon taking the trailer to the dealer for an unknown recall repair, the dealer informed him that the gas lines were cracked and were leaking from the LP tanks to the regulator. The dealer replaced the gas lines and the RV was repaired. Additionally, the contact stated that that regulator then failed to work. The contact replaced the regulator himself. The RV was repaired. The manufacturer was notified of the failure and informed the contact that they had sent three safety recall notifications associated with the failure; however, the contact had not received any of the notifications. The failure mileage was unknown.

NHTSA ID
11476903
Incident
Dec 8, 2021
Other / unspecified
Filed Feb 14, 2022

The contact owns a 2019 Jayco Jay Flight. The contact received notification of NHTSA Campaign Number: 12v425000 (Equipment). The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair to become available. The manufacturer was made aware of the issue. The contact stated that the part was not available. The contact had not experienced a failure. Parts Distribution Disconnect.

NHTSA ID
11451912
Incident
Jun 17, 2021
Other / unspecified
Filed Jan 26, 2022

The contact owns a 2019 Jayco Jay Flight. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11448973
Incident
Aug 6, 2021
Other / unspecified
Filed Oct 7, 2021

The contact owns a 2019 Jayco Jay Flight RV. The contact received notification of NHTSA Campaign Number: 20E071000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11435951
Incident
Jun 2, 2021
Other / unspecified
Filed Aug 25, 2021

The contact owns a 2019 Jayco Jay Flight. The contact received notification of NHTSA campaign number 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available and would not be available for several months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

NHTSA ID
11430506
Incident
Aug 22, 2021
Electrical
Filed Aug 9, 2021
Fire reported

The contact owns a 2019 Jayco J-flight. The contact received notification of NHTSA Campaign Number: 21V184000 (Equipment) however, the part for the recall repair was unavailable. The contact contacted the dealer who confirmed that the parts were ordered however the repair was pushed back several times due to parts not being available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had stated the vehicle's carbon dioxide and smoke detector sensor had set off indicating that one or both were occurring. There was no actual fire or smoke however there was a fuel like odor that remained in the vehicle. The approximate failure mileage was 200.

NHTSA ID
11428403
Incident
Mar 17, 2021
Mileage
200 mi
Other / unspecified
Filed Aug 6, 2021

The contact owns a 2019 Jayco Jay Flight RV. The contact received notification of NHTSA campaign number: 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11428082
Incident
Jun 4, 2021

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SRP 23-109

STRUCTURE

Standard Repair Procedure (SRP) Regarding how to repair a bulge in fiberglass hung wall.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

19-019SRP

EQUIPMENT

Repair steps regarding beltline/S-lock molding at sidewall

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

19-025

LATCHES/LOCKS/LINKAGES

Baggage doors may leaking due to incorrect O-ring installed in handle

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Travel Trailer Jay Flight by model year
YearComplaintsRecallsInvestigationsIssue Index
2025000—
2024510—
2022430—
2021730—
20201230—
2019Viewing1450—
20181010—
2017540—
2016320—
2015240—
2013000—
2012000—
2010200—
2009200—
2008000—
2007100—
2006000—
2005000—
2004000—
2003000—
2002000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.