RoadVitals

2018 Jayco Travel Trailer Jay Flight

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Apr 29, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jun 4, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 10 NHTSA owner-reported complaints for the 2018 Jayco Travel Trailer Jay Flight, most frequently naming the other / unspecified, electrical and exterior lighting categories. 1 safety recall has been issued covering this model year; and 6 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified660.0%
  • Electrical330.0%
  • Exterior lighting110.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

Jun 4, 2021
87,649 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
The risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
The remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Exterior lighting
Filed Apr 29, 2022

The contact owns a 2018 Jayco Flight SLX trailered to a 2005 Chevrolet Tahoe. The contact stated while driving approximately 60 MPH, it was discovered the exterior lights were not functioning as designed. The trailer was diagnosed by a local mechanic that the wiring from the junction box of the front trailer was cut by a diamond plate, which caused the lights to be inoperable. The vehicle was repaired. The manufacturer was not notified of the failure. A failure mileage was not available. Invalid VIN Wires going from junction box up front of trailer were pinched and cut by diamond plate on front. Cause all lights to be in op from no power going to any of the exterior light system safety issue.

NHTSA ID
11462732
Incident
Apr 23, 2022
Other / unspecified
Filed Dec 13, 2021

The contact owns a 2018 Jayco Towable Trailer. The contact received a recall notification for NHTSA Campaign Number: 21V425000 (Equipment) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11443689
Incident
Dec 13, 2021
Other / unspecified
Filed Dec 1, 2021

Received a recall letter for my travel trailer in August 2021 which states: Two-stage propane regulators on recreational vehicles may supply elevated, intermittent or low propane pressure to the appliances due to a second stage valve seat that can fail to regulate propane flow and pressure. An increase in propane pressure could cause the flame of the appliance to become larger, and under certain rare circumstances, may ignite adjacent materials resulting in a fire. Also, an increase in propane pressure would also cause the regulator to vent propane continuously thought he pressure relief valve. In an enclosed area or under certain conditions, the vented propane could accumulate at the front of the recreational vehicle and if ignited could result in a fire or explosion. Called the dealer to have the recall taken care of and was placed on a waiting list. Over 3 months have already passed and they have not reached out to me on this matter. I called today 12/1/21 to follow up and was told they've ordered 319 kits to have the recalls repaired but they've only received 12 kits so far. Dealer has not offered to have my trailer inspected. I am afraid this will never be taken care of and I might not be able to use my trailer until the issue is fixed. Please help me!

NHTSA ID
11442223
Incident
Aug 31, 2021
Other / unspecified
Filed Sep 9, 2021

The contact owns 2018 Jayco Jayco Trailer. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had a failure with the propane tank filling up with fuel. The RV was taken to the dealer where it was diagnosed that the propane tank was faulty and needed to be replaced. The RV was not repaired. The contact mentioned that he was unable to get the RV back to the dealer. The manufacturer was not notified of the failure. Parts distribution disconnect.

NHTSA ID
11432265
Incident
Jun 4, 2021
Other / unspecified
Filed Aug 13, 2021

The contact owns a 2018 Jayco Jay Flight. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and confirmed that the part was not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11428958
Incident
Apr 11, 2021
Other / unspecified
Filed Aug 10, 2021

The contact owns a 2018 Jayco Jay Flight. The contact stated that an abnormal propane odor was coming from the propane tanks attached to the trailer. Recently, the contact received a recall notice for NHTSA Campaign Number: 21V425000 (Equipment) which she linked to her failure. The contact had yet to reach out to the dealer or the manufacturer for assistance with the recall. The contact stated that she was elderly and could not haul the trailer to a dealer to service the recall. The vehicle had yet to be repaired. The failure mileage was unknown. VIN was not available.

NHTSA ID
11428562
Incident
Aug 1, 2021
Other / unspecified
Filed Aug 10, 2021

The contact owns a 2018 Jayco Jay Flight. The contact received a notification for NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and the contact was informed to bring the vehicle to the dealer; however, the contact was informed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. The vehicle remained in the possession of the dealer. Parts distribution disconnect.

NHTSA ID
11428529
Incident
May 11, 2021
Electrical
Filed Sep 6, 2018

TL* THE CONTACT OWNS A 2018 JAYCO JAY FLIGHT JL26BH TRAVEL TRAILER. THE CONTACT JUST BOUGHT THE VEHICLE AND STATED THAT THE OUTDOOR LIGHTING FLICKERED AND THE SOUND SYSTEM MALFUNCTIONED, INDICATING A POSSIBLE ELECTRICAL FAILURE. THE CONTACT CALLED THE WARRANTY COMPANY, BUT THEY REFUSED TO SEND FOR THE VEHICLE TO BE SERVICED. FURTHERMORE, THE CONTACT WAS USING THE RV AS A LIVE-IN VEHICLE. THE MANUFACTURER WAS CONTACTED BY PHONE AND E-MAIL, BUT THE CONTACT HAD NOT RECEIVED A RESPONSE. THE DEALER (TAMPA RV, 4656 MCINTOSH RD, DOVER, FL 33527, (813) 659-0008) WAS ALSO CONTACTED, BUT HAD NOT CALLED BACK. THE VIN WAS UNKNOWN.

NHTSA ID
11127917
Incident
Sep 3, 2018

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SRP 23-109

STRUCTURE

Standard Repair Procedure (SRP) Regarding how to repair a bulge in fiberglass hung wall.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

19-019SRP

EQUIPMENT

Repair steps regarding beltline/S-lock molding at sidewall

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

19-025

LATCHES/LOCKS/LINKAGES

Baggage doors may leaking due to incorrect O-ring installed in handle

17-012

EQUIPMENT

Hide a Bed sofa requires legs added to enure proper function of the fold out mechanism and a taller backet to secure sofa to floor, once the legs are installed.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Travel Trailer Jay Flight by model year
YearComplaintsRecallsInvestigationsIssue Index
2025000
2024510
2022430
2021730
20201230
20191450
2018Viewing1010
2017540
2016320
2015240
2013000
2012000
2010200
2009200
2008000
2007100
2006000
2005000
2004000
2003000
2002000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.