2018 Ford F-450

In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks. Besides the recall remedy launched in January 2020, Ford also implemented a production update in November 2019.  At the time of the RQ opening, ODI had received eleven (11) Vehicle Owner Questionnaires (VOQs). ODI sent an Information Request (IR) to Ford in February 2021. In numerous meetings after receiving their IR response, Ford highlighted the drop in claims since the recall and production update and communicated how they were unable to verify the owners’ complaints or replicate the concern. Despite this, Ford began developing ways to prevent uncommanded tailgate openings from various human, mechanical or electrical causes. Based on testing, Ford issued a Customer Satisfaction program, 21M05-S1/S2/S3, to further address the potential of unintended tailgate openings. This work was applied to vehicles being produced as of December 20, 2021.  The program began for already delivered vehicles on July 22, 2022. The covered models include 2017-2022 F-250, 350, 450, 550, 650 and 750 Super Duty and 2020-2022 F-600 Super Duty trucks. ODI has received 39 VOQs between February 24, 2020, and December 15, 2023, alleging uncommanded tailgate openings.  In a detailed analysis, none of the vehicles in the VOQs were found to have received the Customer Satisfaction update. Since ODI has not received any complaints of post-Customer Satisfaction program tailgate openings, this office is closing this Recall Query. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

By letter dated December 4, 2019, Ford Motor Company (Ford) notified the Office of Defects Investigation (ODI) of a safety defect that may exist in model years (MY) 2017 through 2019 Ford Super Duty F-250, F-350, F-450 vehicles equipped with an electric tailgate. Following the receipt of five consumer complaints alleging unintended tailgate opening without vehicle operator knowledge, while the vehicles were in motion, NHTSA opened this investigation to assess the manufacturer's data including warranty claims, field reports, design changes, etc.In vehicles equipped with an electric tailgate, water can enter the electrical wiring system and may cause a short circuit resulting in the unintended activation and release of the tailgate latch. This could allow unintended opening of the tailgate while the vehicle is in motion.Analysis of the data provided by Ford found that the frequency of a tailgate opening unintended was high in vehicles equipped with electric tailgates. Unintended tailgate opening without vehicle operator knowledge may result in loss of unrestrained cargo, increasing the risk of a crash. In response to this investigation, Ford decided to conduct recall 19V-864.Owners will be notified by mail and instructed to take their vehicle to a Ford dealer to modify the tailgate/frame wiring harnesses by adding jumper pigtails to isolate the tailgate release control circuits, and will install a new tailgate handle release switch. With recall action 19V-864 taken by Ford Motor Company this investigation is closed. Further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 10984283,11004227,11082643,11090089,11104638,11115381,11140680,11141071, 11141075,11141174,11141200,11141331,11141447,11141547,11141548,11142572, 11142618,11142657,11153541,11153959,11157225,11160936,11165124,11165590, 11166199,11166802,11170049,11171409,11171509,11171685,11180009,11182035, 11186146,11191151,11191353,11193045,11194958,11203615,11206443,11209199, 11229482,11230768,11233349,11233436,11255126,11265643.

incidents Summary: The vehicle experienced a significant engine compartment fire while in operation. The fire originated in the engine valley near the secondary fuel filter, consistent with the failure mode described in NHTSA Investigation PE24014. 1. Component Failure & Part Numbers: The fire necessitated an $18,000 repair (RO #443426). Based on the repair invoice, the following safety-critical components were heat-destroyed and replaced: Secondary Fuel Filter (PC3Z9N184C) Main Engine Wiring Harness (HC3Z12B637A) Inlet Manifold (GC4Z9424A) High-Pressure Fuel Pipes (HC3Z9J280J and BC3Z9E964A) Cowl Grilles (HC3Z25022A68AB/69AC) 2. Safety Risk & Pre-Existing Symptoms: Prior to the fire, the engine exhibited a "surging" idle and erratic RPM behavior, which was reported to the dealer. After the replacement of the aforementioned fuel and electrical components, the surging issue was immediately resolved, confirming the original symptom was a precursor to the fuel system failure. While no injuries occurred, the fire presented an immediate risk of occupant injury and total vehicle loss. 3. Disposal of Evidence (Spoliation): Despite an active liability dispute and an ongoing manufacturer investigation, the dealership (AutoNation Ford Valencia) admitted in writing that they disposed of the failed secondary fuel filter and the main wiring harness. These primary pieces of evidence are currently unavailable for federal or forensic inspection due to the dealer's actions. 4. Confirmation: The fire damage was confirmed by the dealership, and I have paid the repair invoice UNDER PROTEST to retrieve the property. I am seeking a review of this incident under the scope of PE24014.

NHTSA ID

11713028

Incident

Dec 15, 2025

My truck is outfitted with the CP4 fuel pump. These pumps are failing on a regular basis and destroying entire fuel systems costing the vehicle owner as much as $20,000 to replace. If this pump goes out while driving, it could be a major safety issue. I tow a 44 foot trailer with my truck and this can cause a deadly accident. I called Ford and there is no recall as of now. There are attorneys out there using the Lemon Law act to go after the ones that have failed so far. These pumps are not designed to be used with American Diesel. They are made in Europe and designed for their fuel. I am just trying to prevent an accident. I’d like Ford to just recall this pump and replace it.

NHTSA ID

11653451

Incident

Apr 7, 2025

The contact owns a 2018 Ford F-450. The contact stated that upon having the vehicle serviced, he was made aware that there were metal shavings found inside the oil pan, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 91,000.

NHTSA ID

11591622

Incident

May 15, 2024

Mileage

91,000 mi

The contact owns a 2018 Ford F-450. The contact stated that while driving at various speeds, the check engine warning light remained illuminated, and the vehicle failed to properly accelerate. The vehicle was taken to the local dealer who replaced the turbo charger. After retrieving the vehicle, the failure immediately reoccurred. The vehicle was taken back to the dealer who diagnosed that the diesel particulate filter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 51,000.

NHTSA ID

11521728

Incident

Apr 1, 2023

Mileage

51,000 mi

The rear camera is addressed in NHTSA Recall Number22V644, but the same issue is occurring with the front camera too. Ford dealer said to call Ford customer service to address my concern. Ford customer service advised I file a claim with NHTSA. Since Ford already acknowledged the issue with these cameras, I’d like the front to be addressed at the same time as the rear.

NHTSA ID

11508182

Incident

Feb 1, 2023

The contact owns a 2018 Ford F-450. The contact stated while reversing, the rearview camera image was significantly blurry. The contact wiped the rearview camera lens; however, the failure persisted. The vehicle was taken to the dealer. The dealer acknowledged the failure and advised the contact that the vehicle was out of warranty and the VIN was not included in a recall associated to the failure; therefore, he would be responsible for the cost of the repair. The vehicle was not diagnosed or repaired. The contact stated that the failure had been recurring for a year. The manufacturer was not notified of the failure. The failure mileage was approximately 18,000.

NHTSA ID

11456955

Incident

Mar 16, 2021

Mileage

18,000 mi

STEERING WHEEL SHAKES AT HIGHWAY SPEEDS . FRONT TIRES ARE WEARING DUE TO THIS ISSUE

NHTSA ID

11299205

Incident

Dec 29, 2019

Mileage

22,876 mi

ALL 2018,F-450,OKALOOSA COUNTY FLEET TRUCKS. STARTING/CRANKING MODUL CAUSES ENGINE NOT TO START OR RANDOMLY START AFTER 5,10,20 MINUTES.

NHTSA ID

11228468

Incident

Jun 28, 2019

Mileage

1,400 mi

Certain 2017-2025 F-450 – F-600 Chassis Cab Upfitted with an Aerial Bucket Frame Rail Crack

Some 2017-2020 F-150 and 2017-2019 F-Super Duty vehicles may not successfully complete the Transmission Characterization/Solenoid IDN procedure using the Integrated Diagnostic System (IDS) scan tool. This may be due to the IDS not being at the latest software level

The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.

Some 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2020 F-150 vehicles equipped with a 3.0L engine, 2017-2020 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF.

In some of the affected vehicles, customers may experience sustained steering wheel oscillation after hitting rough pavement or an expansion joint at speeds typically above 45 mph (72 Km/h).

Some 2017-2018 F-Super Duty vehicles equipped with a 6.7L engine may exhibit a concern where the DEF level indicator appears to be stuck in the full position. Follow the Service Procedure steps to correct the condition.