2018 Jayco Travel Trailer Jay Flight Owner Complaints

The contact owns a 2018 Jayco Flight SLX trailered to a 2005 Chevrolet Tahoe. The contact stated while driving approximately 60 MPH, it was discovered the exterior lights were not functioning as designed. The trailer was diagnosed by a local mechanic that the wiring from the junction box of the front trailer was cut by a diamond plate, which caused the lights to be inoperable. The vehicle was repaired. The manufacturer was not notified of the failure. A failure mileage was not available. Invalid VIN Wires going from junction box up front of trailer were pinched and cut by diamond plate on front. Cause all lights to be in op from no power going to any of the exterior light system safety issue.

NHTSA ID

11462732

Incident

Apr 23, 2022

The contact owns a 2018 Jayco Towable Trailer. The contact received a recall notification for NHTSA Campaign Number: 21V425000 (Equipment) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11443689

Incident

Dec 13, 2021

Received a recall letter for my travel trailer in August 2021 which states: Two-stage propane regulators on recreational vehicles may supply elevated, intermittent or low propane pressure to the appliances due to a second stage valve seat that can fail to regulate propane flow and pressure. An increase in propane pressure could cause the flame of the appliance to become larger, and under certain rare circumstances, may ignite adjacent materials resulting in a fire. Also, an increase in propane pressure would also cause the regulator to vent propane continuously thought he pressure relief valve. In an enclosed area or under certain conditions, the vented propane could accumulate at the front of the recreational vehicle and if ignited could result in a fire or explosion. Called the dealer to have the recall taken care of and was placed on a waiting list. Over 3 months have already passed and they have not reached out to me on this matter. I called today 12/1/21 to follow up and was told they've ordered 319 kits to have the recalls repaired but they've only received 12 kits so far. Dealer has not offered to have my trailer inspected. I am afraid this will never be taken care of and I might not be able to use my trailer until the issue is fixed. Please help me!

NHTSA ID

11442223

Incident

Aug 31, 2021

The contact owns 2018 Jayco Jayco Trailer. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had a failure with the propane tank filling up with fuel. The RV was taken to the dealer where it was diagnosed that the propane tank was faulty and needed to be replaced. The RV was not repaired. The contact mentioned that he was unable to get the RV back to the dealer. The manufacturer was not notified of the failure. Parts distribution disconnect.

NHTSA ID

11432265

Incident

Jun 4, 2021

The contact owns a 2018 Jayco Jay Flight. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and confirmed that the part was not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11428958

Incident

Apr 11, 2021

The contact owns a 2018 Jayco Jay Flight. The contact stated that an abnormal propane odor was coming from the propane tanks attached to the trailer. Recently, the contact received a recall notice for NHTSA Campaign Number: 21V425000 (Equipment) which she linked to her failure. The contact had yet to reach out to the dealer or the manufacturer for assistance with the recall. The contact stated that she was elderly and could not haul the trailer to a dealer to service the recall. The vehicle had yet to be repaired. The failure mileage was unknown. VIN was not available.

NHTSA ID

11428562

Incident

Aug 1, 2021

The contact owns a 2018 Jayco Jay Flight. The contact received a notification for NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and the contact was informed to bring the vehicle to the dealer; however, the contact was informed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. The vehicle remained in the possession of the dealer. Parts distribution disconnect.

NHTSA ID

11428529

Incident

May 11, 2021

TL* THE CONTACT OWNS A 2018 JAYCO JAY FLIGHT JL26BH TRAVEL TRAILER. THE CONTACT JUST BOUGHT THE VEHICLE AND STATED THAT THE OUTDOOR LIGHTING FLICKERED AND THE SOUND SYSTEM MALFUNCTIONED, INDICATING A POSSIBLE ELECTRICAL FAILURE. THE CONTACT CALLED THE WARRANTY COMPANY, BUT THEY REFUSED TO SEND FOR THE VEHICLE TO BE SERVICED. FURTHERMORE, THE CONTACT WAS USING THE RV AS A LIVE-IN VEHICLE. THE MANUFACTURER WAS CONTACTED BY PHONE AND E-MAIL, BUT THE CONTACT HAD NOT RECEIVED A RESPONSE. THE DEALER (TAMPA RV, 4656 MCINTOSH RD, DOVER, FL 33527, (813) 659-0008) WAS ALSO CONTACTED, BUT HAD NOT CALLED BACK. THE VIN WAS UNKNOWN.

NHTSA ID

11127917

Incident

Sep 3, 2018

TL* THE CONTACT OWNS A 2018 JAYCO JAY FLIGHT TRAVEL TRAILER. THE CONTACT INQUIRED ABOUT A RECALL LETTER FOR THE ELECTRICAL SYSTEM. THE CONTACT WAS INFORMED BY JAYCO THAT PARTS WERE NOT AVAILABLE TO REMEDY THE RECALL. THE CONTACT STATED THAT THE TRAILER WAS SITTING AT CAMPING WORLD OF BAKERSFIELD (5500 WIBLE RD, BAKERSFIELD, CA 93313, (888) 409-0053). THE DEALER DID NOT KNOW HOW LONG IT WOULD BE BEFORE PARTS WOULD BE AVAILABLE. THE CONTACT CALLED JAYCO AND WAS INFORMED THAT PARTS WERE ON BACKORDER ACROSS THE U.S. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

11067072

Incident

Jan 5, 2018

TL* THE CONTACT OWNS A 2018 JAYCO RV TRAVEL TRAILER. THE CONTACT RECEIVED A RECALL LETTER FROM JAYCO (# 9901349) FOR THE TRAILER WIRING HARNESS. THE CONTACT CALLED JAYCO CUSTOMER SERVICE AT 1-800-283-8267 AND WAS INFORMED THAT THE WIRING FOR THE TRAILER WAS ON BACKORDER ACROSS THE NATION, AND THE CONTACT WOULD JUST HAVE TO WAIT. THE CONTACT STATED THAT HE HAS BEEN WITHOUT THE TRAILER FOR TWO WEEKS DUE TO THE WIRING HARNESS RECALL. THE VIN WAS UNKNOWN. THERE WAS NO MILEAGE.

NHTSA ID

11067032

Incident

Jan 22, 2018