RoadVitals

2015 Jayco Travel Trailer Jay Series Sport

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Jul 27, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 21, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2015 Jayco Travel Trailer Jay Series Sport, most frequently naming the body & structure and other / unspecified categories. 1 safety recall has been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure266.7%
  • Other / unspecified133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V746000

EQUIPMENT

Nov 21, 2017
49,563 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Jayco, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Jul 27, 2023

The contact owns a 2015 Jayco Jay Series Trailer. The contact stated that the flooring material used in the RV had started deteriorating and was noticeably sinking while stepping on the floor. The contact had not taken the RV to a local dealer. The RV had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown.

NHTSA ID
11534828
Incident
Jul 1, 2020
Body & structure
Filed Nov 24, 2019

THE MAIN CABLE FOR LIFT SYSTEM IS MOUNTED ON PLYWOOD, KNOWING THAT THE LIFT SYSTEM HAS A LOT OF WEIGHT AND TENSION , THE WOOD WILL ROT AND THE POP UP WILL COLLAPSE POSSIBLE INJURING SOMEONE OR MAYBE EVEN KILLING THEM.IT SHOULD HAVE BEEN MOUNTED ON A STAINLESS STEEL PLATE.

NHTSA ID
11282027
Incident
Oct 3, 2019
Mileage
40 mi
Body & structure
Filed Jul 23, 2019

TL* THE CONTACT OWNS A 2015 JAYCO JAY SERIES 1001 XR. THE CONTACT STATED THAT THE VEHICLE WAS A PROP-UP CAMPER WITH AN ELECTRIC MOTOR. WHEN THE TOP WAS COMPLETELY RAISED, IT COLLAPSED. THE MECHANISM BOLT THAT RAISED THE ROOF HAD BEEN STRIPPED. THE MANUFACTURER WAS CONTACTED AND PROMISED A CALL BACK; HOWEVER, THEY HAD NOT CALLED BACK. THE MANUFACTURER CLAIMED THAT THEY WERE BUSY WITH MANY CALL BACK ISSUES. CAMPING WORLD OF MESQUITE (2764 I-30, MESQUITE, TX 75150, (469) 917-0364) ADVISED THE CONTACT TO CALL THE JAYCO MANUFACTURER DIRECTLY.

NHTSA ID
11234150
Incident
Jul 15, 2019
Filed Sep 7, 2018

FMVSS 571.120 DIRECTS IN 5.1.2 THAT THE TIRE LOAD CAPACITY SHALL "NOT BE LESS THAN THE GAWR" I HAVE A PHOTO OF A JACO RV CERTIFICATION LABEL I CAPTURED JUNE 7 2018 IN (XXXX), IN (XXXXX) GVWR 20,000 GAWR OF 7,000# TIRE SIZE ST235/80R16E AND 80 PSI ACCORDING TO THE TIRE & RIM ASSOCIATION YEARBOOK THAT SIZE TIRE IS RATED FOR 3,420# AT 80 PSI PLEASE ADVISE AS I AM CONCERNED FOR THE SAFETY OF THE OWNERS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11128090
Incident
Jun 7, 2018

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Travel Trailer Jay Series Sport by model year
YearComplaintsRecallsInvestigationsIssue Index
2017020—
2016110—
2015Viewing410—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.