RoadVitals

2016 Jayco Travel Trailer Jay Series Sport

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jun 12, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 21, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2016 Jayco Travel Trailer Jay Series Sport, most frequently naming the tires & wheels category. 1 safety recall has been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V746000

EQUIPMENT

Nov 21, 2017
49,563 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Jayco, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Jun 12, 2020

ON MAY 4, 2018, I BOUGHT 3 EACH CARLISLE RADIAL TRAIL RH TRAILER TIRES IN SIZE ST235/85R16 LOAD RANGE F FOR MY JAYCO EAGLE 323LKTS RV. I BOUGHT A FOURTH JUST BEFORE THAT DATE. IN OCTOBER 2019, ONE FAILED CATASTROPHICALLY ON LEVEL, PAVED ROAD AT 65MPH WITH APPROXIMATELY 5000 MILES ON IT. THE ENTIRE TREAD, BELTS AND INTERNAL STRUCTURE SEPARATED, LEAVING ONLY THE SIDEWALLS BEHIND. I HAD VISUALLY INSPECTED ALL TIRES FOR PROPER INFLATION AND DEFECTS JUST 3 MILES BEFORE THE FAILURE. ON JUN 8, 2020, A SECOND TIRE FAILED CATASTROPHICALLY. THIS TIME, MOST OF THE TIRE IS INTACT. THE INTERNAL BELTS (STEEL, NYLON AND POLYESTER) FAILED ON LEVEL, PAVED HIGHWAY AT 65MPH WITH APPROXIMATELY 7000 MILES ON IT. PART OF THE TREAD HAS SEPARATED. THERE IS NO SIGN OF A PUNCTURE OR SIDEWALL DAMAGE WHICH WOULD HAVE CAUSED DEFLATION PRIOR TO THE STEEL BELT FAILING. THIS FAILURE DAMAGED MY RV. I DO EVERYTHING POSSIBLE TO AVOID TIRE FAILURE. I USE LOAD RANGE F TIRES WHICH ARE RATED FOR 3960 POUNDS AT 95 PSI, STRONGER THAN LOAD RANGE E REQUIRED BY MY RV. BEFORE EVERY TRIP, I SET THE PRESSURE AT 95 PSI, I CHECK THE LUG NUTS FOR PROPER TORQUE, AND I INSPECT THE TIRES FOR NICKS, CUTS OR OTHER DAMAGE. I INSPECT MY TIRES AT EVERY STOP. I USE WHEEL COVERS. MY RV PUTS 2505 POUNDS LOAD ON EACH TIRE (12,100 LB LOADED WEIGHT - 2080 HITCH WEIGHT = 10,020LB / 4 TIRES = 2505LB), ONLY 63% OF THE TIRE?S RATED CAPACITY. BOTH TIRES WERE MOUNTED BY A TIRE SHOP AND WERE BALANCED. THE RV HAS NO VISIBLE AXLE DEFECT. NEITHER OF THE TIRES EXHIBITED UNUSUAL WEAR BEFORE FAILURE. ONE FAILED DUE TO STEEL BELT FAILURE, AND THE SECOND LIKELY FAILED DUE TO THE SAME CAUSE. IT IS CLEAR TO ME (I?M AN ENGINEER) THAT THE BELTS ARE OVERSTRESSED AND/OR ARE SEPARATING INTERNALLY FROM SURROUNDING RUBBER DURING TURNS WHEN THE TIRES ARE LOADED LATERALLY, THEN THE BELTS ARE FAILING AT HIGH SPEED. IT IS MY BELIEF THIS MODEL/DESIGN IS DEFECTIVE AND SHOULD BE RECALLED AS A SAFETY HAZARD TO THE DRIVING PUBLIC. *TR

NHTSA ID
11328579
Incident
Jun 8, 2020
Mileage
7,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Travel Trailer Jay Series Sport by model year
YearComplaintsRecallsInvestigationsIssue Index
2017020—
2016Viewing110—
2015410—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.