2020 Jayco Travel Trailer White Hawk Owner Complaints

The contact owns a 2020 Jayco Travel Trailer White Hawk. The contact stated that while hauling the trailer, the rear end started wobbling and became unstable. There was an abnormal creaking sound coming from the RV while reversing. The vehicle was taken to the local service center, and it was determined that the rear spring holder had separated from the frame causing the rear axle to wobble. The contact stated that the RV was previously rewelded because of the cracks in the front passenger’s side axle. The contact was informed that the failure was caused by improper welding during the manufacturing process. The contact stated that the failure had recently occurred on the front driver’s side axle. The RV was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ID

11717623

Incident

Feb 12, 2026

Heating up water on stove, glass bi-fold, shattered all over on the cool down. Stove burner was on for a very short time. This was the second time this happened. Unit is close to new and will not use glass structure again. Could get a serious injury.

NHTSA ID

11580092

Incident

Oct 12, 2023

While driving down interstate rear axle hanger fell from frame of trailer allowing trailer to drop on rear taking weight from towed vehicle allowing it to become uncontrollable. was able to get stopped but was unable to move trailer from road do to axle alignment . a less experianced driver might have crashed causing death. this trailer frame design is not safe and needs looked into

NHTSA ID

11483768

Incident

Sep 7, 2022

The contact owns a 2020 Jayco White Hawk Travel Trailer. The contact received notification of NHTSA Campaign Numbers: 21V425000 (Equipment) however, the part for the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11447399

Incident

Aug 20, 2021

The contact owns a 2020 Jayco White Hawk. The contact received notification of NHTSA campaign number: 21V184000 (Equipment) however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11421802

Incident

Jun 22, 2021

The contact owns a 2020 Jayco Travel Trailer. The contact stated while driving approximately 60 mph, the vehicle started to fishtail and almost resulted in an accident. The vehicle was diagnosed with needing the leaf spring replaced. The RV was repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 500.

NHTSA ID

11420193

Incident

Nov 25, 2020

Mileage

500 mi