RoadVitals

2004 Jayco Designer Legacy

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 9, 2003
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2004 Jayco Designer Legacy. 1 safety recall has been issued covering this model year; 2 NHTSA investigations name it; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
03V383000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Oct 9, 2003
6,442 units potentially affected
The defect: ON CERTAIN MOTOR HOMES EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
The risk: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
The remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR JAYCO AT 1-574-825-0608.
JAYCO, INC.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA04019ClosedEngineering Analysis

WHEEL SEPARATIONS

Opened Jul 2, 2004
Closed May 19, 2005

JAYCO IS CONDUCTING CAMPAIGN 04V-364 TO ADDRESS 742 VEHICLES EQUIPPED WITH SIX LUG ALUMINUM WHEELS.ODI IS INITIATING A RECALL QUERY TO FURTHER INVESTIGATE VEHICLES EQUIPPED WITH EIGHT LUG ALUMINUM WHEELS SINCE THESE VEHICLES EXHIBIT A SMALL BUT PERSISTENT RATE OF WHEEL SEPARATIONS.

WHEELSLed to recall 04V364000
PE04016ClosedPreliminary Evaluation

WHEEL SEPARATION

Opened Feb 18, 2004
Closed Jul 2, 2004

IN RESPONSE TO ODI'S JUNE 1, 2004 PE INQUIRY,JAYCO ADVISED ODI OF 58 WHEEL SEPARATION INCIDENTS THAT HAVE OCCURRED IN JAYCO PRODUCTS.THREE (3) ARE MODEL YEAR 2002-2003 TRAVEL TRAILERSAND FIFTY-FIVE (55) ARE MODEL YEAR 2001-2004 FIFTH WHEEL TOWABLE RVS EQUIPPED WITH ALUMINUM WHEELS.JAYCO HAS ALSO ADVISED ODI THAT AN ADDITIONAL TWO (2) WHEEL SEPARATIONS OCCURRED DURING JUNE, 2004, FOR AN OVERALL TOTAL OF SIXTY. ODI CONDUCTED A FIELD INSPECTION OF THE JAYCO VEHICLE THAT LOST A WHEEL ON JUNE 11, 2004.THE INSPECTION FOUND EVIDENCE OF COATING MATERIAL BETWEEN THEHUB AND WHEEL MOUNTING FACES.FOREIGN MATERIAL SUCH AS COATINGS IN THE WHEEL MOUNTING JOINT CAN COMPROMISE THE ABILITY OF THE NUTS TO MAINTAIN CLAMP AND LEAD TO NUT LOOSENING AND/OR STUD BREAKAGE AND COULD RESULT IN A WHEEL SEPARATION.A WHEEL THAT SEPARATES FROM A VEHICLE AT HIGHWAY SPEEDS POSES A HAZARD TO OTHER USERS OF THE ROADWAY AND CAN AFFECT THE STABILITY AND SAFETY OF THE AFFECTED RV.THIS PE IS BEING UPGRADED TO AN ENGINEERING ANALYSIS FOR FURTHER INVESTIGATION.

WHEELS

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Designer Legacy by model year
YearComplaintsRecallsInvestigationsIssue Index
2004Viewing012—
2003112—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.