RoadVitals

2002 Jayco Eagle Fw Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jul 25, 2018
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 25, 2018

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2002 Jayco Eagle Fw. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Body & structureSuspension
Filed Jul 25, 2018

TL* THE CONTACT OWNS A 2014 (NA) JAYCO EAGLE FIFTH WHEEL TRAILER. WHILE INSPECTING THE TRAVEL TRAILER, THE CONTACT DISCOVERED THAT THE FRONT AND REAR CROSS MEMBERS WERE FRACTURED AT THE AXLES. THE TRAILER WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. *TT CROSS MEMBERS BETWEEN AXLES AND BEHIND AXLES BROKEN, ALSO MAIN FRAME BEHIND RIGHT, RR, SPRING HANGER. CONSUMER STATED MANUFACTURER WAS CONTACTED AND AFTER DESCRIBING TO THE QUALITY CONTROL PERSON, THE SAID PERSON TOLD ME THAT THE ISSUE WAS NOT A SAFETY ISSUE BUT A WARRANTY ISSUE AND THAT IT WAS MOOT BECAUSE AS A FOUR YEAR OLD TRAILER WAS OUT OF WARRANTY. THEN ON SEPT.6, I CONTACTED THE DEALER AND EXPLAINED TO THE SERVICE MANAGER ABOUT THE BREAKAGE. I TOOK TRAILER TO THEM ON SEPT.7 AND CURRENTLY WAITING ON REPAIR POSSIBILITIES. PRIOR TO GOING OUT OF STATE, I HAD GREASED AXLE BEARINGS AND HAD CRAWLED UNDER TRAILER TO CHECK BRAKE ADJUSTMENT. IT WAS AT THIS TIME THAT I FOUND AT LEAST TWO CROSS MEMBERS BROKEN NEAR WHERE THEY JOINED MAIN FRAME. LATER, I FOUND THE MAIN FRAME CRACKED BEHIND THE RIGHT REAR SPRING HANGER. THIS WAS WHERE THE SPRING HANGER WAS WELDED TO MAIN FRAME. CARFAX CANNOT PROCESS THE VIN. UPDATED 10/22/18*JB

NHTSA ID
11113492
Incident
Jul 24, 2018

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .