2002 Jayco Eagle Fw Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Jayco Eagle Fw, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure150.0%
- Suspension150.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2014 (NA) JAYCO EAGLE FIFTH WHEEL TRAILER. WHILE INSPECTING THE TRAVEL TRAILER, THE CONTACT DISCOVERED THAT THE FRONT AND REAR CROSS MEMBERS WERE FRACTURED AT THE AXLES. THE TRAILER WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. *TT CROSS MEMBERS BETWEEN AXLES AND BEHIND AXLES BROKEN, ALSO MAIN FRAME BEHIND RIGHT, RR, SPRING HANGER. CONSUMER STATED MANUFACTURER WAS CONTACTED AND AFTER DESCRIBING TO THE QUALITY CONTROL PERSON, THE SAID PERSON TOLD ME THAT THE ISSUE WAS NOT A SAFETY ISSUE BUT A WARRANTY ISSUE AND THAT IT WAS MOOT BECAUSE AS A FOUR YEAR OLD TRAILER WAS OUT OF WARRANTY. THEN ON SEPT.6, I CONTACTED THE DEALER AND EXPLAINED TO THE SERVICE MANAGER ABOUT THE BREAKAGE. I TOOK TRAILER TO THEM ON SEPT.7 AND CURRENTLY WAITING ON REPAIR POSSIBILITIES. PRIOR TO GOING OUT OF STATE, I HAD GREASED AXLE BEARINGS AND HAD CRAWLED UNDER TRAILER TO CHECK BRAKE ADJUSTMENT. IT WAS AT THIS TIME THAT I FOUND AT LEAST TWO CROSS MEMBERS BROKEN NEAR WHERE THEY JOINED MAIN FRAME. LATER, I FOUND THE MAIN FRAME CRACKED BEHIND THE RIGHT REAR SPRING HANGER. THIS WAS WHERE THE SPRING HANGER WAS WELDED TO MAIN FRAME. CARFAX CANNOT PROCESS THE VIN. UPDATED 10/22/18*JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2014 (NA) JAYCO EAGLE FIFTH WHEEL TRAILER. WHILE INSPECTING THE TRAVEL TRAILER, THE CONTACT DISCOVERED THAT THE FRONT AND REAR CROSS MEMBERS WERE FRACTURED AT THE AXLES. THE TRAILER WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. *TT CROSS MEMBERS BETWEEN AXLES AND BEHIND AXLES BROKEN, ALSO MAIN FRAME BEHIND RIGHT, RR, SPRING HANGER. CONSUMER STATED MANUFACTURER WAS CONTACTED AND AFTER DESCRIBING TO THE QUALITY CONTROL PERSON, THE SAID PERSON TOLD ME THAT THE ISSUE WAS NOT A SAFETY ISSUE BUT A WARRANTY ISSUE AND THAT IT WAS MOOT BECAUSE AS A FOUR YEAR OLD TRAILER WAS OUT OF WARRANTY. THEN ON SEPT.6, I CONTACTED THE DEALER AND EXPLAINED TO THE SERVICE MANAGER ABOUT THE BREAKAGE. I TOOK TRAILER TO THEM ON SEPT.7 AND CURRENTLY WAITING ON REPAIR POSSIBILITIES. PRIOR TO GOING OUT OF STATE, I HAD GREASED AXLE BEARINGS AND HAD CRAWLED UNDER TRAILER TO CHECK BRAKE ADJUSTMENT. IT WAS AT THIS TIME THAT I FOUND AT LEAST TWO CROSS MEMBERS BROKEN NEAR WHERE THEY JOINED MAIN FRAME. LATER, I FOUND THE MAIN FRAME CRACKED BEHIND THE RIGHT REAR SPRING HANGER. THIS WAS WHERE THE SPRING HANGER WAS WELDED TO MAIN FRAME. CARFAX CANNOT PROCESS THE VIN. UPDATED 10/22/18*JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .