RoadVitals

2013 Jayco Eagle Premier

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jun 12, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest May 7, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2013 Jayco Eagle Premier, most frequently naming the tires & wheels category. 5 safety recalls have been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V266000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

May 7, 2015
2,747 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain model year 2013-2015 Seismic Pinnacle and Eagle Premier recreational trailers manufactured April 3, 2013, to February 27, 2015. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
The risk: If the rivet shears under occupant load, the occupant may fall, increasing the risk of personal injury.
The remedy: Jayco will notify owners, and dealers will replace the defective rivets with bolts, free of charge. The recall began on June 4, 2015. Owners may contact Jayco customer service at 1-800-283-8267.
Jayco, Inc.View on NHTSA.gov
14V196000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Apr 16, 2014
192 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain model year 2013-2014 Seneca, Pinnacle, and Eagle Premier, and 2014 Precept motorhomes and fifth wheels manufactured January 14, 2013, through August 26, 2013, and equipped with Electrolux/Frigidaire KG series microwaves, models CFMV152CLB and CFMV154CLS, manufactured January 27, 2013, through April 10, 2013, in the serial number range KG30607951 through KG31600670. In the affected vehicles, the microwave may start on its own and begin heating when unattended.
The risk: If the microwave starts on its own and there are contents inside, a fire could result.
The remedy: Jayco will notify owners, and authorized Electrolux service technicians will replace the membrane/keypad component, free of charge. The recall will begin on May 7, 2014. Owners may contact Jayco Customer Service by calling 1-800-283-8267. Note: Owners are advised to leave the microwave unplugged when not in use.
Jayco, Inc.View on NHTSA.gov
13V168000

EQUIPMENT

Apr 30, 2013
2,491 units potentially affected
The defect: Jayco is recalling certain model year 2013-14 Eagle Premiere, Jay Feather Ultra Lite, Jay Flight, Jay Flight Swift, Octane, and White Hawk; model year 2013 Eagle, Eagle HT, Jay Flight Bungalow, Jay Flight Destination, Pinnacle, Redhawk and Seismic; and model year 2014 Precept recreational vehicles. In these vehicles, if the awning installation sequence is not completely followed, the awning motor may unknowingly become damaged.
The risk: If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
The remedy: Jayco will notify owners and dealers will inspect and replace the awning motor free of charge. The recall began on May 23, 2013. Owners may contact Jacyo at 1-800-283-8267 for more information.
Jayco, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Jun 12, 2015

POWER KING TOW MAX 235 80 16 TIRES LESS THAN 3000 MILES CAME NEW ON 2013 JAYCO EAGLE PREMIER 351 RLTS. FIRST TIRE BLEW OUT 60 MILES INTO TRIP. 30 MILES LATER WAS TOLD TO PULL OVER BY TRUCKER PASSING US AND HAD ONE TIRE FLAT WITH 8 INCH CHUNK MISSING AND THE REAR TIRE SAME SIDE HAD A 8INCH BUBBLE ABOUT TO BLOW. UPON REPLACING ALL FOUR TIRES IT WAS NOTICED THAT EVEN THE FOURTH TIRE WAS DEFORMING AND SOON TO EXPLODE. STILL HAVE A SPARE TIRE OF SAME MAKE THAT WILL BE REPLACED ASAP. THIS COULD HAVE LEAD TO A MAJOR ACCIDENT HAD THE TRUCKER NOT WARNED US. JAYCO HAS SINCE CHANGED TO ANOTHER TIRE COMPANY. THERE NEEDS TO BE A RECALL ON THESE DEFECTIVE TIRES. TRAILER WAS NOT OVER WEIGHT, SPEED WAS 65 MPH AND TIRE PRESSURE WAS CHECKED PRIOR TO LEAVING THAT MORNING. THERE WAS DAMAGE DONE BY BLOWOUT.

NHTSA ID
10724950
Incident
Jun 4, 2015
Mileage
3,000 mi
Tires & wheels
Filed Jun 4, 2015

TL* THE CONTACT OWNS A JAYCO EAGLE PREMIER FIFTH WHEEL RECREATIONAL TRAILER. THE VEHICLE WAS EQUIPPED WITH TOWMAX STR POWERKING (NA) TIRES, SIZE ST235/80R16 (NA). WHILE DRIVING AT AN UNKNOWN SPEED, THE TIRES BLEW OUT. THE VEHICLE WAS TAKEN TO A TIRE DEALER WHERE IT WAS DIAGNOSED THAT THE TIRES COMPLETELY FAILED. THE FAILURE RECURRED THREE TIMES. ALL OF THE TIRES EXCEPT THE FOURTH TIRE WERE REPLACED. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 10,000.

NHTSA ID
10723487
Incident
May 28, 2014
Mileage
10,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

RC-14V196

EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

JAYCO: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION PROVIDED REGARDING RECALL ON MICROWAVE IN RECREATIONAL VEHICLE. *PE

TSB-12-004

STRUCTURE:BODY:ROOF AND PILLARS

JAYCO: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON SOME MODEL TRAILERS (FIFTH WHEELS), THE ROOF NEEDS TO HAVE TRIM PIECE AND SEALANT ADDED. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Eagle Premier by model year
YearComplaintsRecallsInvestigationsIssue Index
2014430—
2013Viewing250—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.