RoadVitals

2009 Jayco Eagle Sl

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Feb 18, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jan 26, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
1 injuries, 0 deaths reported

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2009 Jayco Eagle Sl, most frequently naming the body & structure and interior & seats categories. 2 safety recalls have been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure266.7%
  • Interior & seats133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
10V021000

EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER

Jan 26, 2010
354 units potentially affected
The defect: JAYCO IS RECALLING CERTAIN MODEL YEAR 2009-2010 EAGLE AND MODEL YEAR 2010 DESIGNER FIFTH WHEEL TRAVEL TRAILERS. IN THE PRESENCE OF MOISTURE, A REMOTE ACTIVATION MODULE FOR THE LEVELING JACK MAY ACTIVATE AUTONOMOUSLY WITHOUT THE USE OF THE REMOTE CONTROL.
The risk: IF THE JACK WERE TO ACTIVATE WHILE THE VEHICLE IS BEING TOWED, IT COULD RESULT IN A CRASH LEADING TO PROPERTY DAMAGE, INJURY, OR DEATH.
The remedy: DEALERS WILL INSTALL A RELAY WHICH WILL PREVENT THE REMOTE MODULE FROM SELF-ACTIVATING IN THE PRESENCE OF MOISTURE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2010. OWNERS MAY CONTACT JAYCO AT 1-800-283-8267.
JAYCO, INC.View on NHTSA.gov
08V402000

STRUCTURE

Aug 19, 2008
222 units potentially affected
The defect: JAYCO IS RECALLING 222 MY 2009 EAGLE SL TRAVEL TRAILERS. THE UPPER REAR PLASTIC CAP CAN BECOME DETACHED FROM THE REAR WALL DUE TO IMPROPER CLEANING OF MATING SURFACE TO ALLOW PROPER ADHESION.
The risk: IF THIS CONDITION IS NOT ADDRESSED, IT MAY RESULT IN A CRASH, INJURY OR DEATH.
The remedy: DEALERS WILL REMOVE THE UPPER REAR PLASTIC CAP TO INSTALL BACKERS, NEW ADHESIVE TAPE, ADD SCREWS, AND PREPARE THE SURFACE FOR PROPER ADHESION. THE RECALLBEGAN AUGUST 25, 2008. OWNERS MAY CONTACT JAYCO AT 1-800-283-8267.
JAYCO, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Feb 18, 2010

I TRAVEL FROM GATINEAU,QUEBEC CANADA TO BRADENTON,FL WITH MY NEW JAYCO EAGLE 328RLS. 3 MILES AFTER LEAVING INTERSTATE 75 IN BRADENTON,FL THE REAR AXEL DETACH FROM THE FRAME ON DRIVER SIDE. I CONSIDER MYSELF LUCKY THAT THIS DID NOT HAPPEN A 65MI\HR. I HAVE PICTURE IF YOU ARE INTERESTED. I HOPE MY TEXT IS UNDERSTANDING I AM FRENCH. *TR

NHTSA ID
10311762
Incident
Feb 11, 2010
Mileage
1,500 mi
Interior & seats
Filed Jul 8, 2009
1 injury reported

OUR 1 YEAR OLD DAUGHTER PUSHED OPEN THE SCREEN DOOR AND FELL OUT OF THE CAMPER, WHICH WAS A FALL OF ABOUT THREE FEET. THE SCREEN DOOR WAS LATCHED SHUT. OBVIOUSLY, THE LATCH IS NOT VERY STRONG SINCE A 1 YEAR OLD CHILD COULD PUSH IT OPEN. THERE IS NO LOCK ON THE SCREEN DOOR AND NO WARNINGS ANYWHERE IN THE CAMPER OR IN THE OWNER'S MANUAL INDICATING THAT THE SCREEN DOOR IS NOT CHILD PROOF. SHE DID NOT FALL THROUGH THE SCREEN, BUT ACTUALLY WAS ABLE TO PUSH THE DOOR OPEN. WHAT KIND OF DOOR SHOULD A 1 YEAR OLD CHILD BE ABLE TO OPEN, WHICH IS COMPLETELY CLOSED? SHE SUSTAINED A MILD HEAD INJURY WITH SOME CUTS AND BRUISING ON HER FACE. OUR MAIN CONCERN HERE IS CHILD SAFETY- THAT THIS DOES NOT HAPPEN TO ANOTHER FAMILY WITH A WORSE OUTCOME. THERE SHOULD BE A MANDATORY LOCK ON THE SCREEN DOOR OR A WARNING ON THE DOOR INDICATING ITS LACK OF STRENGTH AND LACK OF SAFETY FOR CHILDREN. WE CONTACTED JAYCO AND THEIR INVESTIGATION CONCLUDED THAT THERE WAS NOTHING WRONG WITH THE SITUATION. AS STATED EARLIER, THE MAIN CONCERN HERE IS SAFETY FOR CHILDREN, WHICH WOULD BE GREATLY IMPROVED BY ADDING A LOCK TO THE SCREEN DOOR AND/OR ADDING WARNING SIGNS TO THE DOOR TO INDICATE LACK OF PROTECTION FOR CHILDREN. *TR

NHTSA ID
10276140
Incident
Jun 28, 2009
Body & structure
Filed Sep 25, 2008

TL*THE CONTACT OWNS A 2009 JAYCO EAGLE SL. THE CONTACT PURCHASED THE VEHICLE IN AUGUST OF 2008. THE FOLLOWING MONTH HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V402000 (STRUCTURE) AND IMMEDIATELY CALLED THE DEALER. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE TO PERFORM THE PROPER REPAIRS. THE MANUFACTURER STATED THAT THE PARTS WERE BEING SHIPPED AND WOULD ARRIVE THE FOLLOWING WEEK. THE PARTS WERE NEVER RECEIVED SO THE CONTACT RETURNED TO THE DEALER. THEY WERE EXTREMELY COOPERATIVE, BUT STILL DID NOT HAVE THE PARTS AVAILABLE. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. AS OF SEPTEMBER 25, 2008, THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE NOT APPLICABLE. UPDATED 10/29/08. *JB

NHTSA ID
10243431
Incident
Aug 14, 2008

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

TSB-09-002

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

JAYCO: UPPER REFRIGERATOR BAFFLE. CUT AND INSTALL UPPER REFRIGERATOR BAFFLE ON 2009 EAGLE SUPER LITE 29.5 RKS FIFTH WHEEL. 91PM0051-55, 57, 61-62, 65-73, 77-80, 83-88, 91, 93-95, AND 97. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.