RoadVitals

2003 Jayco Firenza Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jan 14, 2010
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Nov 22, 2005

What this page shows

Our database holds 3 NHTSA owner-reported complaints for the 2003 Jayco Firenza. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–3 of 3

Brakes
Filed Jan 14, 2010

WE OWN A 2003 CLASS A GAS MOTORHOME ON A WORKHORSE CHASSIS. WE HAVE INCURRED TWO INCIDENTS OF BRAKE FAILURE WHILE TRAVELING AND HAD TO PULL OVER OR BE TOWED TO A DEALER TO FIX THE BRAKES, THE FIRST INCIDENT OCCURRED IN JANUARY, 2009, AT WHICH TIME WORKHORSE REIMBURSED OUR EXPENSES IN 2 INSTALLMENTS, THE LAST INSTALLMENT IN NOVEMBER 2009. ON DECEMBER 29, 2009, WE WERE TRAVELING TO TEXAS WHEN OUR BRAKES FAILED AGAIN, THIS TIME WHILE DRIVING IN FORT WORTH, TEXAS ON INTERSTATE 35. THE BRAKES HEAT UP AND STOP WORKING. THIS RECALL HAS BEEN GOING ON FOR OVER A YEAR AND SO FAR WORKHORSE STILL DOES NOT HAVE THE PROPER CALIPERS READY TO FIX OVER 40,000 MOTOR HOMES. THEY REFUSED TO PAY OVERNIGHT SHIPPING OF OUR PARTS AND WANTED US TO "HOLE UP" IN FORT WORTH UNTIL THE PARTS ARRIVED AFTER THE NEW YEAR HOLIDAY. WE PAID THE $120.00 TO HAVE THEM SHIPPED OVERNIGHT AND HAD TO STAY TWO NIGHTS IN A HOTEL FOR A TOTAL OF $181.00. ALSO THEY WOULD NOT AGREE TO PAY FOR HAVING OUR BRAKES BLED WHICH COST US $95.00. WHEN A 35' C LASS A MOTORHOME'S BRAKES FAIL, THERE COULD BE IMMINENT DANGER TO NOT ONLY THE PASSENGERS BUT ALSO TO OTHER DRIVERS ON THE ROAD IF THE MOTORHOME CANNOT BE STOPPED! WE ARE FILING THIS COMPLAINT NOT ONLY FOR US, BUT FOR EVERYONE ELSE DRIVING ON ROADS WHO WANT TO BE SAFE! WE NEED HELP IN GETTING WORKHORSE CHASSIS EXECUTIVES TO REIMBURSE US FOR OUR EXPENSES AS WELL AS FIXING OUR PROBLEMS ONCE AND FOR ALL! *TR

NHTSA ID
10299780
Incident
Dec 29, 2009
Mileage
14,533 mi
Body & structure
Filed Nov 22, 2005

THE SAFETY SUPPORTS FOR THE BEDROOM SLIDE FAILED DUE TO THEIR WEAK CONSTRUCTION CAUSING THE SLIDE TO MALFUNCTION AND POSSIBLY FALL OUT ON THE HIGHWAY. *JB

NHTSA ID
10143489
Incident
Oct 21, 2005
Mileage
11,800 mi
Other / unspecified
Filed Nov 22, 2005

I BOUGHT A 2003 JAYCO FIRENZA THAT WAS INVOLVED IN RECALL 03V256000 THE DEALER SAID IT WAS DONE HOWEVER IT WAS NOT FULLY COMPLIED WITH I CONTACTED THE MANUFACTURER AND THEY TOOK NO ACTION. *JB

NHTSA ID
10143486
Incident
Oct 18, 2004
Mileage
118,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .