RoadVitals

2010 Jayco Greyhawk Class C

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Feb 28, 2012
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 11, 2011
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2010 Jayco Greyhawk Class C, most frequently naming the electrical category. 1 safety recall has been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
11V494000

ELECTRICAL SYSTEM

Oct 11, 2011
502 units potentially affected
The defect: JAYCO IS RECALLING CERTAIN MODEL YEAR 2010- 2011 GREYHAWK CLASS C MOTOR HOMES MANUFACTURED FROM MAY 28, 2009, THROUGH SEPTEMBER 22, 2010 FOR AN IMPROPER ELECTRICAL CONNECTION AT THE BUSS BAR ON THE AFFECTED TRANSFER SWITCHES.
The risk: THIS COULD LEAD TO OVERHEATING AND MELTING OF THE TRANSFER SWITCH, INCREASING THE RISK OF A FIRE, INJURY OR DEATH.
The remedy: DEALERS WILL REPLACE THE TRANSFER SWITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT JAYCO AT 1-800-283-8267.
JAYCO, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Feb 28, 2012

TL* THE CONTACT OWNS A 2010 JAYCO GRAYHAWK CLASS C RV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V494000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED IN REGARDS TO THE REPAIR BECAUSE THE NEAREST AUTHORIZED DEALER TO THE CONTACT WAS OVER ONE HOUR AWAY. THE MANUFACTURER OFFERED TO PAY A LOCAL REPAIR SHOP TO REPAIR THE VEHICLE, BUT THEY COULD NOT AGREE ON A PRICE TO REMEDY THE VEHICLE. THE MANUFACTURER WOULD NOT REIMBURSE THE CONTACT FOR THE REPAIRS IF HE WERE TO PAY A LOCAL REPAIR SHOP TO HAVE THE RECALL REPAIR PERFORMED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 8000.

NHTSA ID
10449546
Incident
Dec 14, 2011
Mileage
8,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Greyhawk Class C by model year
YearComplaintsRecallsInvestigationsIssue Index
2011430—
2010Viewing110—
2009110—
2008110—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.