RoadVitals

2011 Jayco Greyhawk Class C Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Nov 25, 2014
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Sep 14, 2011

What this page shows

Our database holds 4 NHTSA owner-reported complaints for the 2011 Jayco Greyhawk Class C. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–4 of 4

Suspension
Filed Nov 25, 2014

NO INCIDENT, BUT INTERESTED IN AN INVESTIGATION BECAUSE OF SAFETY. I AM ALSO INTERESTED IN CHECKING TO SEE IF JAYCO CAN ADDRESS THIS ISSUE WITH 2010-2015 CLASS C MOTORHOME OWNERS. HTTP://WWW.JAYCOOWNERS.COM/FORUMS/SHOWTHREAD.PHP?T=23499 WARNING SUSPENSION PROBLEMS - HELLWIG SPRINGS ADJUSTED INCORRECTLY FROM THE FACTORY JAYCO INCORRECTLY INSTALLED THE HELLWIG HELPER SPRINGS ON MANY GREYHAWK MOTORHOMES WITH THE "J-RIDE" PACKAGE. THIS CAN CAUSE LOSS OF VEHICLE CONTROL AND OR DEATH. THE REDHAWK BRAND MAY ALSO BE AFFECTED. IF YOU OWN A GREYHAWK OR REDHAWK MOTORHOME I STRONGLY SUGGEST YOU INSPECT YOUR HELLWIG SPRINGS ADJUSTMENT. I HAVE ATTACHED PHOTOS OF AN INCORRECTLY ADJUSTED SPRING AND A CORRECTLY ADJUSTED SPRING. IF THE SPRINGS ARE NOT CORRECTLY ADJUSTED THE SPRING SHACKLE CAN FAIL DUE TO THE BOLTS STRIPPING THE THREADS. GIVEN THE WEIGHT OF THE UNIT THE HELLWIG HELPER SPRINGS SHOULD BE ADJUSTED SO THERE IS APPROXIMATELY 3/4" - 1" OF DISTANCE TO THE FACTORY SPRINGS. *TR

NHTSA ID
10660795
Incident
Nov 25, 2014
Electrical
Filed Apr 2, 2014

I AM EXPERIENCING ISSUES WITH CARBON MONOXIDE ENTERING THE INTERIOR OF THE MOTOR HOME WHEN THE GENERATOR IS USED TO PROVIDE ELECTRICAL POWER. THE VEHICLE HAS BEEN TAKEN TO THE AUTHORIZED DEALERSHIP ON THREE OR FOUR PRIOR VISITS (CAMPING WORLD IN ALBUQUERQUE, NEW MEXICO) AND THEY REPORTED THAT THERE IS NOT A PROBLEM. I LIVED IN THE VEHICLE FOR A PERIOD OF TWO MONTHS BETWEEN THE PERIOD OF FEBRUARY 4, 2014 THROUGH MARCH 28, 2014, AND I DISCOVERED THAT CARBON MONOXIDE IS ENTERING THE LIVING AREA OF THE VEHICLE WHILE THE GENERATOR IS OPERATING. THE MOST SIGNIFICANT TIME OF CARBON MONOXIDE ENTRY APPEARS TO BE WHEN THE TEMPERATURE IS BELOW 40 DEGREES AND BETWEEN 11:00 P.M. THROUGH 6:00 A.M. (MOUNTAIN DAYLIGHT TIME). CAMPING WORLD TESTING IS NOT BEING CONDUCTED UNDER SIMILAR OPERATING CONDITIONS (TIME AND TEMPERATURE) AND IS NOT USING ADDITIONAL CARBON MONOXIDE MONITORING EQUIPMENT TO TEST OR DETECT THE LEVELS OF CARBON MONOXIDE INSIDE THE VEHICLE AND THAT IS WHY THEIR TESTING DOES NOT SHOW THE PRESENCE OF CARBON MONOXIDE. I WAS TOLD THAT THEY HAVE RUN THE GENERATOR FOR LONG PERIODS OF TIME AND WAITED FOR THE CARBON MONOXIDE DETECTOR ALARM TO SOUND. WE HAVE BECOME ILL ON SEVERAL OCCASIONS WHILE USING THIS VEHICLE WITH THE GENERATOR RUNNING, SO I NO LONGER USE THE GENERATOR WHILE SLEEPING, AS THE CARBON MONOXIDE DETECTOR ALARM ACTIVATES. *TR

NHTSA ID
10576839
Incident
Aug 31, 2013
Tires & wheels
Filed Mar 13, 2014

TL* THE CONTACT OWNS A 2011 JAYCO GREYHAWK CLASS C MOTOR HOME EQUIPPED WITH A SET OF MICHELIN LTX M/S TIRES, SIZE: LT225/75 R16. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13T012000 (TIRES) IN MID JANUARY 2014. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE TIRES REPLACED BUT THE DEALER STATED THAT THE TIRES WERE UNAVAILABLE. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED BUT DID NOT PROVIDE ANY ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA ID
10568992
Incident
Mar 13, 2014
Electrical
Filed Sep 14, 2011
Fire reported

ON SEPTEMBER 4 NIGHT A SERIOUS ELECTRICAL FIRE BROKE OUT INSIDE OUR NEW 2011 JAYCO 31SS. IT BURNED THROUGH THE AUTOMATIC TRANSFER SWITCH CONNECTORS, WIRING AND PLASTIC BOX. THE AUTOMATIC TRANSFER SWITCH AND TWO OTHER ELECTRONIC BOXES ARE UNDER THE BED AND THE FIRE COULD HAVE CAUSED SUBSTANTIAL BODILY DAMAGE AND/OR DEATHS. *KB ...UPDATED 08-03-12 *BF UPDATED 08/09/2012 *JS

NHTSA ID
10425398
Incident
Sep 4, 2011

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .