RoadVitals

2009 Jayco Jay Feather EX-Port

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Oct 27, 2011
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jun 16, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2009 Jayco Jay Feather EX-Port, most frequently naming the tires & wheels category. 1 safety recall has been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
09V221000

STRUCTURE:BODY:DOOR

Jun 16, 2009
647 units potentially affected
The defect: JAYCO IS RECALLING 647 MY 2009 JAY FEATHER EXP AND EX-PORT TRAVEL TRAILERS. THE SCREWS USED TO ATTACH THE BUNK DOOR CABLES TO THE BUNK DOORS MAY BE OF INSUFFICIENT LENGTH, WHICH COULD RESULT IN THE CABLE BECOMING DETACHED FROM THE DOOR WHILE THE TRAVEL TRAILER IS PARKED AND SET UP WITH THE BUNK DOORS OPEN.
The risk: IF THIS CONDITION IS NOT ADDRESSED, IT COULD POSSIBLY RESULT IN AN INJURY. THERE IS NO POTENTIAL FOR THIS SITUATION TO OCCUR WHILE THE VEHICLE IS BEING TOWED.
The remedy: DEALERS WILL REPLACE THE SCREWS ATTACHING THE CABLES TO THE BUNK DOOR WITH LONGER FASTENERS. THE RECALL BEGAN ON JUNE 17, 2009. OWNERS MAY CONTACT JAYCO AT 1-800-283-8267.
JAYCO, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Oct 27, 2011

OCTOBER 26, 2011 APPROXIMATELY 4PM SPARE TIRE ON A 2009 YEAR JAYCO JAYFLIGHT G2 EXPLODED, DESTROYING TIRE COVER. HAD CHECKED PRESSURE BEFOE A TRIP OCTOBER 8, 2011 PRESSURE WAS 60 POUNDS, TIRE WAS A GOODYEAR MARTHON ST 225/75R15 DOT CODE OHHH MLHR MADE IN CHINA. I CALL DEALER WHERE I BOUGHT NEW CAMPER AND THEY NEVER HEARD ANYTHING LIKE THIS AND I CALLED JAYCE WAITING FOR A RETURN CALL.(NOTE ON VEHICLE MODEL DID NOT HAVE A CHOICE FOR JAYFLIGHT G2 AND COULD NOT ENTER INFO SO I SELECTED FEATHER SOMETHING!). *TT

NHTSA ID
10432999
Incident
Oct 26, 2011
Tires & wheels
Filed Apr 28, 2011

DURO TIRES 5.30-12 BOUGHT JAYCO TRAILER 2009 TIRES CRACKING. JAYCO IS GOING TO REPLACE TIRES. *TR

NHTSA ID
10398130
Incident
Apr 15, 2011

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Jay Feather EX-Port by model year
YearComplaintsRecallsInvestigationsIssue Index
2009Viewing210—
2008210—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.