RoadVitals

2013 Jayco Jay Feather Ultra Lite Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jul 11, 2014
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since May 11, 2014

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2013 Jayco Jay Feather Ultra Lite. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Filed Jul 11, 2014

THIS 23M MODEL INCLUDES A MURPHY BED WHICH FOLDS UP INTO THE WALL. AS MY WIFE, [XXX] WAS TUCKING IN THE BOTTOM SHEET IN AT THE HEAD END OF THE BED IT FOLDED UP INTO THE WALL TRAPPING HER INSIDE. IF I HAD NOT BEEN THERE TO EXTRACT HER, SHE MIGHT HAVE DIED, TRAPPED. I HAVE SPOKEN WITH [XXX] AT JAYCO (1-800-945-4787). HE SAID THERE IS A TECH BULLETIN OUT ON THIS PROBLEM AND TO TAKE IT TO THE NEAREST JAYCO OR STARCRAFT DEALER TO HAVE IT REPAIRED. THE CLOSEST JAYCO DEALER REFUSES TO PERFORM THE WORK BECAUSE THE TRAILER WAS NOT PURCHASED THERE. NOW JAYCO WANTS ME TO DRIVE HUNDREDS OF MILES TO ANOTHER DEALER THAT I FIND WHO WILL DO THE WORK. I HOPE THE US GOVERNMENT WILL ISSUE A RECALL SO THAT JAYCO WILL BE FORCED TO PROVIDE BETTER SERVICE TO THE VICTIMS OF THIS MODEL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10609802
Incident
Mar 3, 2014
Interior & seats
Filed May 11, 2014

WE RECEIVED A RECALL NOTICE FROM FASTEC INDUSTRIAL ON THE LOCKS FOR OUR CAMPING TRAILER. WE APPLIED FOR REPLACEMENT PARTS AS INSTRUCTED IN THE NOTICE. 90 DAYS LATER WE HAVEN'T RECEIVED THE REPLACEMENT OR ANY FURTHER COMMUNICATION AFTER REPEATED ATTEMPTS. *TR

NHTSA ID
10587696
Incident
Mar 3, 2014

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .