RoadVitals

2011 Jayco Jay Feather

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Sep 21, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Nov 21, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
1 injuries, 0 deaths reported

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2011 Jayco Jay Feather, most frequently naming the tires & wheels category. 3 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V746000

EQUIPMENT

Nov 21, 2017
49,563 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Jayco, Inc.View on NHTSA.gov
10V500000

EQUIPMENT

Oct 21, 2010
836 units potentially affected
The defect: JAYCO IS RECALLING CERTAIN MODEL YEAR 2011 TRAVEL TRAILERS AND FIFTH WHEELS MANUFACTURED FROM AUGUST 16, 2010, THROUGH OCTOBER 1, 2010, EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.
The risk: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
The remedy: JAYCO IS WORKING WITH ATWOOD AND WILL REPLACE OR REPAIR THE STOVES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 8, 2010. OWNERS MAY CONTACT ATWOOD AT 1-574-266-4749 OR JAYCO AT 1-574-825-0608.
JAYCO, INC.View on NHTSA.gov
10V395000

EQUIPMENT:OTHER:LABELS

Sep 9, 2010
90 units potentially affected
The defect: JAYCO IS RECALLING CERTAIN MODEL YEAR 2011 JAY FEATHER SELECT TRAVEL TRAILERS, SERIES X213 MANUFACTURED FROM MAY 17, 2010 THROUGH AUGUST 16, 2010 FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE FEDERAL ID LABEL AND THE TIRE AND LOADING INFORMATION LABEL HAVE AN INCORRECT TIRE PRESSURE.
The risk: A MISPRINTED LABEL COULD LEAD TO IMPROPER VEHICLE LOADING SPECIFICATIONS OR TIRE INFLATION WHICH COULD RESULT IN A TIRE FAILURE, INCREASING THE RISK OF A CRASH.
The remedy: JAYCO WILL MAIL TO CONSUMERS THE CORRECTED LABELS OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 13, 2010. OWNERS MAY CONTACT JAYCO AT 1-800-283-8267.
JAYCO, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Sep 21, 2018
1 injury reported

ON SEPT. 10TH 2018 OUR RV DEALER CHECKED THE TIRE PRESSURE IN ALL TIRES BEFORE US LEAVING WITH THE TRAILER TO TRAVEL TO ELBERTA AL. WE LEFT ABOVE LOCATION AT APPROX. 0900HRS. IN ROUTE TO ELBERTA AL. AT APPROX. 1330HRS. NEAR MILE MARKER 52 ON I65 SB TIRE 1 BLEW OUT WE PULLED OVER ON THE SIDE OF THE INTERSTATE AND CHANGED THE TIRE WITH THE SPARE TIRE. WE PURCHASED A NEW TIRE TO REPLACE TIRE 1. TIRE SHOP MOUNTED THE NEW TIRE BACK ON & PLACED THE SPARE TIRE BACK ON THE SPARE CARRIER & AGAIN CHECKED TIRE PRESSURE IN ALL TIRES & THEY WERE AT THE CORRECT PSI. WE LEFT THAT LOCATION & TRAVELED TO OUR CAMPGROUND A FEW MILES DOWN THE ROAD. WE STAYED AT OUR LOCATION UNTIL SEPT. 17TH 2018. NO PICTURE AVAILABLE & WE DID NOT KEEP THE TIRE OF THE FIRST BLOWOUT ON SEPT. 17TH 2018 WE LEFT ELBERTA AL BACK IN ROUTE TO CALERA AL AT APPROX. 0930HRS. AT APPROX. 1115HRS NEAR MILE MARKER 60 ON I65NB TIRE 2 BLEW OUT. WE PULLED TO THE SHOULDER OF THE INTERSTATE. THE BLOWOUT RESULTED IN THE TREAD WRAPPING AROUND THE AXLE AND BREAKING SYSTEM OF THE TRAILER. AFTER MANY ATTEMPTS TO GET THE TREAD OFF THE TRAILER AND MY HUSBAND CAUSING INJURY TO HIS ARMS FROM THE WIRES OF THE TIRE, WE CONTACTED A TOWING COMPANY FOR ASSISTANCE AT THE RECOMMENDATION OF TOWING SERVICES FROM THE COUNTY SHERIFF'S OFFICE. THE TOW OWNER ARRIVED & WAS ABLE TO REMOVE THE TREAD AND PLACE THE SPARE TIRE ON. THIS BLOWOUT RESULTED IN BREAK DAMAGE TO BREAK 2 & SKIRT DAMAGE TO THE CAMPER. WE CONTINUED TO OUR DESTINATION EXITING I65NB IN MONTGOMERY & TRAVELING THE REST OF THE WAY ON HWY 31. ON HWY 31 NEAR THE PINE LEVEL 65 OVER PASS TIRE 3 BLEW OUT. WE WERE ABLE TO PULL OFF INTO A GAS STATION PARKING LOT. WE UNHITCHED THE TRAILER & HAD TO DRIVE TO THE NEAREST TIRE SERVICE CENTER & REPLACED THE TIRE FROM THE SECOND BLOW OUT TO PLACE ON THE 3RD BLOWOUT. CLAIM AND PROPERTY CLAIM FILLED WITH GOODYEAR *DT *TR *DT*JB

NHTSA ID
11130613
Incident
Sep 10, 2018
Mileage
15,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Jay Feather by model year
YearComplaintsRecallsInvestigationsIssue Index
2017001—
2014010—
2013010—
2012010—
2011Viewing130—
2010010—
2009010—
2008010—
2007320—
2006310—
2005350—
2004140—
2003010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.