RoadVitals

2004 Jayco Jay Feather

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Sep 21, 2005
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Nov 21, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2004 Jayco Jay Feather, most frequently naming the body & structure category. 4 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V746000

EQUIPMENT

Nov 21, 2017
49,563 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Jayco, Inc.View on NHTSA.gov
04V552000

SERVICE BRAKES, HYDRAULIC

Nov 18, 2004
317 units potentially affected
The defect: CERTAIN TRAVEL TRAILERS HAVE THE POTENTIAL FOR THE BRAKE WIRES TO BE IMPROPERLY SECURED ALONG THE TRAILER FRAME. THIS COULD LEAD TO THE BRAKE WIRES COMING IN CONTACT WITH THE AXLE MOUNTING PLATE AND CHAFING THROUGH THE PROTECTIVE INSULATION.
The risk: THIS CONDITION MAY RESULT IN LOSS OF BRAKING, WHICH COULD LEAD TO A CRASH OR PERSONAL INJURY.
The remedy: DEALERS WILL REPLACE AND RE-ROUTE THE AXLE BRAKE WIRE TO CLEAR THE AXLE MOUNTING PLATE. THE RECALL BEGAN DECEMBER 1, 2004. OWNERS SHOULD CONTACT JAYCO AT 574-825-0608.
JAYCO, INC.Manufacturer number 9901055View on NHTSA.gov
04V553000

EQUIPMENT:OTHER:LABELS

Nov 17, 2004
698 units potentially affected
The defect: ON CERTAIN TRAVEL TRAILERS, THE FEDERAL IDENTIFICATION LABEL HAS THE INCORRECT TIRE INFLATION LISTED.
The risk: FAILURE TO FOLLOW PROPER VEHICLE LOADING SPECIFICATIONS OR TIRE INFLATION RECOMMENDATION CAN RESULT IN TIRE FAILURE, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL REMOVE THE INCORRECT FEDERAL IDENTIFICATION LABEL AND INSTALL A NEW CORRECTED FEDERAL IDENTIFICATION LABEL. THE RECALL BEGAN DECEMBER 2004. OWNERS SHOULD CONTACT JAYCO AT 574-825-0608.
JAYCO, INC.Manufacturer number 9901056View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Sep 21, 2005

AFTER TWO YEARS OF LIMITED SERVICE, THE FRAME ON MY TRAVEL TRAILER BENT SEVERELY MAKING THE UNIT UNUSABLE. THERE WAS NO INDICATION OF WHY THE FRAME FAILED OR ANY PRELIMINARY INDICATION UNTIL IT HAPPENED. THE MANUFACTURE CLAIMS NO RESPONSIBILITY FOR ENGINEERING DEFECTS. THERE HAVE BEEN DOCUMENTED ACCOUNTS OF SEVERAL OTHER OWNERS WITH THE SAME ISSUE. I HAVE HAD A FRAME SPECIALIST REPAIR THE UNIT, BUT AM CONCERNED WITH THE LONGEVITY AND THE OTHER UNITS ON THE ROAD. [XXX] *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
10137263
Incident
Jul 8, 2005

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

05182

INTERIOR LIGHTING

APPLY CORRECT SEALANT TO SKYLIGHT. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Jay Feather by model year
YearComplaintsRecallsInvestigationsIssue Index
2017001—
2014010—
2013010—
2012010—
2011130—
2010010—
2009010—
2008010—
2007320—
2006310—
2005350—
2004Viewing140—
2003010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.