RoadVitals

2004 Peterbilt 330

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jul 12, 2005
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Aug 17, 2004
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2004 Peterbilt 330, most frequently naming the brakes, engine and fuel system categories. 2 safety recalls have been issued covering this model year; and 11 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes133.3%
  • Engine133.3%
  • Fuel system133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ENGINE AND ENGINE COOLING

Aug 17, 2004
106 units potentially affected
The defect: ON CERTAIN TRUCKS BUILT WITH CUMMINS ISC AND ISL ENGINES, PLUGS WERE ASSEMBLED INCORRECTLY CREATING STRESS AND CRACKS WHICH COULD CAUSE AN OIL LEAK.
The risk: THIS OIL LEAKAGE HAS THE POTENTIAL TO IGNITE AND CAUSE A FIRE IN THE ENGINE COMPARTMENT OF THE VEHICLE.
The remedy: CUMMINS WILL NOTIFY OWNERS AND ARRANGE FOR INSTALLATION OF A STEEL CUP PLUG BOSS CAP. OWNERS SHOULD CONTACT CUMMINS AT 1-800-343-7357.
PACCAR INCORPORATEDManufacturer number 04KW4 & 804-DView on NHTSA.gov

ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

Aug 22, 2003
1,858 units potentially affected
The defect: ON CERTAIN TRUCKS EQUIPPED WITH CATERPILLAR C7 OR 3126E 2002 ENGINES AND HORTON FAN HUBS, THE FAN HUB MOUNTING BOLTS CAN FAIL RESULTING IN THE HUB AND FAN ASSEMBLY SEPARATING FROM THE ENGINE. THIS LOSS OF CLAMP LOAD CAUSES UNWANTED VIBRATION IN THE ASSEMBLY THAT LEADS TO BOLT FAILURE.
The risk: IF THE BOLTS FAIL, THE COMPLETE HUB AND FAN ASSEMBLY COULD SEPARATE FROM THE ENGINE RESULTING IN EQUIPMENT DAMAGE AND/OR PERSONAL INJURY.
The remedy: DEALERS WILL ADD A RIGID SPACER ACROSS THE TWO LOWER MOUNTING HOLES OF THE FAN HUB TO MAINTAIN THE CLAMPING FORCE AND REPLACE ALL THE BOLTS AND WASHERS. OWNER NOTIFICATION BEGAN OCTOBER 22, 2003. OWNERS SHOULD CONTACT PETERBILT AT 1-940-591-4201.
PACCAR INCORPORATEDManufacturer number 803-EView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesEngineFuel system
Filed Jul 12, 2005

DT: THE VEHICLE EXPERIENCED NUMEROUS PROBLEMS. THE VEHICLE CURRENTLY HAS AN ENGINE PROBLEM (NO POWER) THAT THE DEALER IS UNABLE TO LOCATE. THE DEALER TOLD THE CONSUMER TO TAKE THE VEHICLE TO ANOTHER DEALER. THE OTHER DEALER PUT THE VEHICLE ON A DYNO-METER AND INDICATED THERE WAS A PROBLEM WITH THE VEHICLE. ANOTHER TEST ON THE METER AND THE DEALER SAID IT WAS THE HEWI PUMP. THE DEALER REPLACED THE FUEL INJECTORS. AFTER THE REPAIRS THE VEHICLE CONTINUED TO SPUTTERED AND DID NOT HAVE THE POWER IT SHOULD HAVE. THE VEHICLE WOULD NOT PULL ITS LOAD AND IT USED TOO MUCH FUEL. THE MANUFACTURER SAID THEY HAVE DONE ALL THEY CAN TO HELP, THEY DON'T KNOW WHAT THE PROBLEM IS. CALLER HAS HAD TO TAKE THE VEHICLE BACK TO THE DEALER 20 TIMES FOR DIFFERENT PROBLEMS THAT THE DEALER CAN'T FIND. SOMETIMES HE HAD TO TAKE IT IN 3 OR 4 TIMES FOR THE SAME PROBLEM. THE ABS SYSTEM HAS BEEN A PROBLEM. THE VEHICLE HAD TO BE TOWED ONCE TO A DEALER BECAUSE OF THE FUEL PUMP. THE CONSUME SAID THAT THE TRANSMISSION HAS BEEN A PROBLEM ALSO. THE CONSUMER BELIEVES HIS VEHICLE IS A LEMON. THE CONSUMER INDICATED THAT THE ENGINE IS A CATERPILLAR ENGINE C7 3126, 300 HORSEPOWER. *NM

NHTSA ID
10128411
Incident
Jul 11, 2003
Mileage
8 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

02-160

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY; VISIBILITY:WINDSHIELD WIPER/WASHER

Information Only – Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.

32-015

ELECTRICAL SYSTEM

Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.

11-001

POWER TRAIN

Information only: Hendrickson Softek front axle maintenance intervals and requirements.

32-016

EQUIPMENT

Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.

34-085

ELECTRICAL SYSTEM; VEHICLE SPEED CONTROL

Information Only – Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.

34-085

ELECTRICAL SYSTEM; VEHICLE SPEED CONTROL

Information Only: Vehicles may have the connector seal on the wheel speed sensor incorrectly installed, which may lead to sensor corrosion.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Peterbilt 330 by model year
YearComplaintsRecallsInvestigationsIssue Index
2023010
2022010
2021000
2020110
2019022
2018022
2017032
2016021
2015021
2014031
2013021
2012031
2011031
2010021
2009040
2008031
2007011
2005000
2004Viewing120
2003030
2002020
2001040
2000060
1999160
1998010
1997010
1996010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.