RoadVitals

2011 Jayco Jay Flight

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jun 14, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Nov 21, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2011 Jayco Jay Flight, most frequently naming the electrical category. 3 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT

Nov 21, 2017
49,563 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER

Apr 21, 2011
196 units potentially affected
The defect: JAYCO IS RECALLING CERTAIN MODEL YEAR 2011 EAGLE, SUPER LITE AND JAY FLIGHT G2 TRAVEL TRAILERS MANUFACTURED FROM DECEMBER 9, 2010, THROUGH FEBRUARY 11, 2011. THESE TRAILERS MAY HAVE CRACKED BOLTS ATTACHING THE LEVELING JACKS TO THE TRAILER FRAME. IF ALL OF THE BOLTS BREAK, IT COULD RESULT IN THE JACK COMING LOOSE FROM THE FRAME.
The risk: IF THE JACK COMES LOOSE WHILE THE VEHICLE IS IN MOTION A CRASH, INJURY OR DEATH MAY RESULT.
The remedy: DEALERS WILL REPLACE THE FASTENERS ATTACHING THE LEVELING JACKS TO THE FRAME WITH MORE ROBUST FASTENERS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT JAYCO AT 1-800-283-8267.

EQUIPMENT

Oct 21, 2010
836 units potentially affected
The defect: JAYCO IS RECALLING CERTAIN MODEL YEAR 2011 TRAVEL TRAILERS AND FIFTH WHEELS MANUFACTURED FROM AUGUST 16, 2010, THROUGH OCTOBER 1, 2010, EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.
The risk: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
The remedy: JAYCO IS WORKING WITH ATWOOD AND WILL REPLACE OR REPAIR THE STOVES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 8, 2010. OWNERS MAY CONTACT ATWOOD AT 1-574-266-4749 OR JAYCO AT 1-574-825-0608.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Jun 14, 2014

ATWOOD PROPANE RANGE HAS A MALFUNCTIONING OVEN PILOT LIGHT AND GOES OUT WHEN IN USE. I HAVE REPLACED THE PILOT LIGHT ASSY AT ATWOOD'S SUGGESTION AND IT DOES NOT MAKE A DIFFERENCE. I AM HESITANT TO USE THE RANGE FOR SAFETY CONSIDERATIONS. I NOTE THERE WAS A RECALL SHORTLY AFTER MY OVEN WAS BUILT ON 05 27 2010 AND AM THINKING THE ORIGINAL RECALL MAY NOT HAVE BEEN COMPLETE. *JS

NHTSA ID
10598293
Incident
Jun 2, 2014

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Jay Flight by model year
YearComplaintsRecallsInvestigationsIssue Index
2017001
2014030
2013030
2012330
2011Viewing130
2010010
2009010
2008110
2007320
2006020
2005010
2004210
2003320
2002020

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.